Author Archives: mcom

The historic Beau-Rivage Hotel in Geneva partners with MCOMS

The historic Beau-Rivage Hotel in Geneva partners with MCOMS

Geneva, October 18, 2017.

The Beau-Rivage Hotel, member of the Leading Hotels of the World (http://www.beau-rivage.ch/en/hotel-geneva/) has partnered with MCOM Media Communications to offer a unique in-room experience to the guests.

Entering a new chapter in its more than 150-year history, Beau-Rivage masters the harmony between its historic classic atmosphere and a vibrant modern touch. The new celestial floor offers breathtaking views over Lake Geneva, its water fountain and the Mont-Blanc. Spectacular rooms and brand-new duplexes and suites, with a private spa bathed in daylight, exceptional views, unique volumes and extremely comfortable beds from which you can admire the stars.

MCOM Media Communications has already installed HOTstream Interactive TV and VOD solutions to the 94 hotel rooms and 19 suites.  Through HOTstream TV, guests can have access to all hotel facilities and services, view their bill and also enjoy a vast variety of TV channels and video on demand movies. On top of that, MCOM also delivered HOTstream OTT, a pioneering solution that allows guests to watch their favorite TV channel or movie either on their own mobile device or on hotel’s complimentary in-room tablets.. In parallel, MCOM managed to utilize hotel’s existing infrastructure to the full extend, installing HOTstream TV in a hybrid environment, including new hospitality Smart TVs but also Smart STBs to work with existing in-room TVs. MCOMS also introduced the ‘Guest Satisfaction Message’ feature, specifically designed for the hotel, through which the hotel can receive instant feedback from guests and allows them to express their level of satisfaction during their stay.

Costas Sakellariou, MCOMS CEO said “It is a privilege for us to have worked with one of the most important historic landmarks of Switzerland. MCOMS has provided the hotel with a high-end solution, customised in every detail to depict its luxury profile and attend to the hotel’s specific needs”

Clément Leblanc, administrative and financial Manager at the Beau-Rivage Hotel noted ” We are very pleased to have partnered with MCOMS, a company with both expertise and experience in high profile properties like the Beau-Rivage. The MCOMS team managed to complete the installation while the hotel was in full operation, migrating smoothly from the old system to new HOTstream platform. ”

 

 

About Beau Rivage

Founded in 1865 by Jean-Jacques Mayer, Beau-Rivage has remained in the hands of the same family over five generations. Faithful to its founding philosophy, the family perpetuates the Beau-Rivage spirit with great passion in reverence to the grandeur that has been shaped over time by distinguished guests and eminent visitors. Along the coveted promenade of the shores of Lake Geneva, Beau-Rivage enjoys a privileged location in the heart of Geneva: close to the business district; five minutes from the Old Town; and within ten minutes drive from the airport and international organizations. Since its opening, Beau-Rivage has cultivated an authentic art de vivre (lifestyle), and today it vaunts 80 splendid rooms and 15 magnificent suites, each of which are a real discovery. For over 150 years, the hotel and its sublime treasures offer every visitor the unique privilege of beauty and refinement.

MCOMS at Hotel Tech Live 2017, in London

MCOMS at Hotel Tech Live 2017, London,UK

London, UK, September 20, 2017

MCOM Media Communications will be participating in the forthcoming Hotel Tech Live 2017, at ExCel London, September 26-27.

You are invited to visit our booth #2081 to experience the latest in IPTVVODMobileDigital Signage and Cloud Solutions for your Hotel.

MCOMS will showcase the new HOTstream TV  UXs cutting edge design and possibilities. Check out HOTstream ViewHOTstream Mosaic  and HOTstream Flex or ask us to design a custom solution for your property. MCOMS will also be sharing all the latest features like: new content Management Tool (OMS), live demo of our multiple integrations with hotel systems, as well as our offerings in Screen Mirroring, Content Casting and OTT technology.

We all look forward to seeing you in our booth.

Please visit our website, http://www.mcoms.com to see all of our products and get any additional information you may need.

 

 

Grace Santorini selects MCOMS HOTstream

Grace Santorini selects MCOMS HOTstream

Santorini, Greece, August 22, 2017.

Grace Santorini, an exclusive boutique hotel in Santorini, Greece has completed the installation of MCOMS HOTstream TV and Mobile solutions, thus offering guests the opportunity to enjoy five-star technology in an experiential boutique property.

Set in Imerovigli, the most secluded yet cosmopolitan part of the island, Grace Santorini lies 300 meters above the Caldera basin. The location offers mesmerising views over the Aegean and the famed Santorini sunsets. Unmatched service and attention to detail resonates throughout, from the stylish guest rooms and suites with their calm interiors, to the main reception area with its designer lighting, to the iconic view restaurant, Santoro. The décor offers a stylish simplicity that epitomises Santorini.

MCOMS was asked to install all 21 rooms and suites with the latest HOTstream TV solution that comprises of an extended variety of channels, access to all hotel services, information and promotions, as well as a wide selection of over 200 HD movies, available on demand to all guests and powered by HOTstream VOD.

MCOMS has also designed a custom mobile application for both guest-owned devices and hotel in-room tablets. Guests can use the tablets to access all services, like view bill, reservations, hotel directory, TV control, and more. More importantly, the HOTstream Mobile application shares the same design principals as the TV user interface and is available in the cloud as well as locally.

Ms Lena Kafsiki Livanidou, Head of Mediterranean & Africa at Grace notes, “We were looking to work closely with a company that shared our vision for excellence and would have the experience and expertise to implement it. We are delighted to have partnered with MCOMS on this project”

 

 

About Grace Santorini

Grace Santorini is an exclusive boutique hotel in Santorini, Greece, perched above the world-famous Caldera with breathtaking views and sumptuous sunsets. Innovatively refurbished rooms and suites showcase a contemporary style, combining cutting edge, bespoke design alongside traditional handcrafted pieces whilst the luxurious bathrooms offer double vanity units with marble carved basins and spacious rain showers with mosaic feature walls.

The new Champagne Lounge provides breath-taking views of the legendary Santorini sunset, where guests can enjoy the finest Champagnes and cocktails together with Chef Spyros’s signature dishes. Meanwhile, the award-winning Santoro restaurant provides a unique menu that is influenced by Chef Spyros’s passion, the flavours and produce of the Cycladic islands, the distinctive cooking of Greek villages and select elements from contemporary worldwide cuisine.

Those who are looking for an enhanced wellness holiday will benefit from our new dedicated yoga and Pilates studio with adjoining fitness area, where we offer daily complimentary yoga sessions. The pride of this romantic escape is The Villa – a 400 sq m double suite offering the ultimate luxury on Santorini island with the perfect view of Greece’s Aegean Sea amid privacy and tranquillity. Ideal for couples or small groups, it has its own private spa and kitchen, a huge private pool and extensive secluded sunbathing areas.

It is the ultimate expression of a boutique hotel in Santorini, a true jewel of the islands, and one of the best in the Mediterranean. With our iconic infinity pool offering an uninterrupted sea view, luxury accommodation in Santorini has never been better situated – the perfect boutique hotel in Santorini for a holiday or honeymoon.

MCOMS HOTstream sets a new record in 2017

MCOMS HOTstream sets a new record in 2017

Toronto, CA, June 23, 2017.

MCOM Media Communications (www.mcoms.com) proudly announces a record number of new HOTstream projects in North America, Europe and the Middle East for 2017.

With a strong presence overseas, MCOMS HOTstream Solution was selected by the following properties in alphabetical order: 

Amathus Beach Hotel – Limassol, Cyprus, Beau-Rivage- Geneva, BlueWaters by Meraas- Dubai, BVLGARI Resort and Residences- Dubai, Dukes – Dubai, Grace Santorini – Santorini, Greece, Hotel Grande Bretagne – Athens, Greece, Jumeirah Beach Hotel – Dubai, InterContinental Dar Al Tawhid Makkah – Saudi Arabia, JWMarriott® Phu Quoc Emerald Bay Resort & Spa – An Thoi Town, Vietnam, Marsa Alseef by Meraas – Dubai, The Stavros Niarchos Foundation Cultural Center – Athens, Greece.

In North America, MCOMS launching just three short years has signed or installed more than twenty premier, luxury properties:

Acqualina Resort and Spa on the Beach – Miami , Bossert Hotel – Brooklyn NY, Como Metropolitan – Miami Beach, Condado Vanderbilt – Puerto Rico, Fairwind Hotel – Miami, Public Hotel – New York, Soho Beach House – Miami,  Soho House – Chicago, Soho  House -New York, The  Standard, High Line – NYC,  The Standard, EastVillage – NYC , The Standard -Hollywood, The Standard – Downtown LA,  The Standard – Miami Beach.The US portfolio also includes properties that selected our cutting-edge Cloud Solution: Betsy South Beach – Miami, Berkeley Shore Hotel- Miami Beach, Wythe Hotel – Brooklyn, NY.

MCOMS is pleased to announce our newest luxury client, Crystal Cruises. We will be installed in their next three ships launching before the end of 2017.

The full range of MCOMS HOTstream solutions, including our new OMS management tool, Screen and Content casting, OTT technology, Mobile solution, and our latest, IPTV, VOD and Digital Signage applications will be available for demos during HITEC Toronto, from June 26th  to 29th.

We look forward to seeing you in our Booth 2023.

As Costas Sakellariou, CEO of MCOMS noted “We are extremely pleased that MCOMS HOTstream Solutions, have been selected by major international and regional hotel brands globally. For 2017 we are pleased to announce our newest office in Singapore, which will bring our solutions to the fast growing Southeast Asia region!”

MCOMS at HITEC 2017, Toronto, Canada

MCOMS at HITEC 2017, Toronto, Canada

Toronto, Canada, June 13, 2017

MCOM Media Communications a leading IPTV and Guest Facing Solution Provider to the Hospitality Industry, would like to invite you to HITEC 2017 in Toronto from June 26th to 29th.

Come visit our booth #2023 to experience the latest in IPTV, VOD, Mobile, Digital Signage and Cloud Solutions for your Hotels

This year we will showcase the new HOTstream TV UXs cutting edge design and possibilities. Check out HOTstream View, HOTstream Mosaic  and HOTstream Flex or ask us to design a custom solution for your property. MCOMS will also be sharing all the latest features like: new OMS management tool, live demo of our multiple integrations with hotel systems, as well as our offerings in Screen and Content Sharing and OTT technology.

MCOMS will be available for private appointments so please be sure to reach out as soon as possible so we can ensure you the time you need to experience our HOTstream Solution.

To book a demo please click here. You will also be automatically entered into our iPad drawing.

 

 

 

 

 

 

 

We all look forward to seeing you in our booth.

Please visit our website, www.mcoms.com to see all of our products and get any additional information you may need.

 

Betsy South Beach Hotel in Miami selects MCOMS HOTstream Cloud TV & VOD

Betsy South Beach Hotel in Miami selects MCOMS HOTstream Cloud TV & VOD

Miami, FL, May 26, 2017 

MCOM Media Communications is proud to announce the selection of MCOMS HOTstream Cloud suite by the newly renovated Betsy South Beach hotel (http://www.thebetsyhotel.com/) in Miami. MCOMS installed its cloud based solution, where everything runs on Amazon WS, eliminating the need to acquire and maintain on-premise expensive hardware.

The legendary Betsy South Beach is a distinguished landmark hotel providing an elegant, personalized boutique experience in the heart of South Beach. The Betsy’s relaxed tropical interiors and 130 welcoming, beach side retreats create an aura that is passionately low-key. With exquisite amenities, incredible ocean views, world-class cuisine, and a unique commitment to the arts, the Betsy is within walking distance to shopping, culture and nightlife.

The hotel is connected to MCOMS Cloud TV and VOD service on Amazon WS. MCOMS completed a mixed Smart TV and Smart STB installation as per the hotels’ requirements. Through HOTstream Cloud guests experience the latest IPTV and VOD technology and enjoy a vast variety of Free-to-Guest channels and Hollywood video on demand movies. In addition, guests access all interactive hotel services through their in-room TVs, including guest services, reservations and bookings.

“We were looking for a turn-key solution that will anticipate our guests’ needs and expectations. MCOMS has delivered a complete Cloud TV solution that elevated the hotel experience we offer. We would also like to highlight the seamless cooperation we had with MCOMS team that installed the system and the excellent support services we are receiving” said Jeff Lehman, Managing Director at The Betsy South Beach.

About The Betsy
The Betsy –South Beach is a refined, beach-side haven located in the heart of South Beach, committed to timeless luxury and service, while offering incredible ocean views, exquisite amenities, world-class cuisine, and a unique commitment to the arts. Included as one of only three Florida hotels on the 2017 Condé Nast Traveler Gold List Award, the Betsy is considered one of the world’s best hotels.
The Betsy -South Beach is a distinguished landmark hotel providing an elegant,personalized boutique experience in the heart of South Beach. The Betsy’s relaxed tropical interiors and 130 welcoming, beach side retreats create an aura that is passionately low-key. With exquisite amenities, incredible ocean views, world-class cuisine, and a unique commitment to the arts, the Betsy is within walking distance to shopping, culture and nightlife.

The MCOMS HOTstream solution selected by Acqualina Resort and Spa on the Beach

 

The MCOMS HOTstream solution selected by Acqualina Resort and Spa on the Beach

Miami, May 2, 2017  

The exclusive Acqualina Resort and Spa on the Beach (http://www.acqualinaresort.com/), has installed MCOMS leading guest communications platform in all of its 98 guest rooms and suites, replacing the existing IPTV solution. MCOMS through HOTstream 6.0 will deliver the latest technology solutions to ensure an unrivaled guest experience and best-of-class services.

Acqualina Resort & Spa on the Beach is a luxury seaside haven located on 4.5 beachfront acres in pristine Sunny Isles Beach, featuring 98 impeccably appointed guest rooms and suites and 188 residences with breathtaking views of the Atlantic Ocean. Acqualina is a recipient of the coveted Forbes Travel Guide Five-Star Award and the AAA Five Diamond Award.

MCOMS has already completed the installation of HOTstream 6.0 IPTV and VOD solutions to provide a wide range of HD entertainment content and TV channels, as well as information and hotel services. Guests can have access to services such as room service, wake-up call, view bill, express check-out, news and weather. In addition through integrations with 3rd party hotel systems like PAR Springer Miller’s PMS. MCOMS new guest facing solution, HOTstream 6.0 comes with OMS, an all-encompassing suite of responsive web-based tools for managing content, monitoring usage and system health and configuring system components that will simplify and facilitate the hotel staff in the everyday management of the system.

Ms. Deborah Yager Fleming, CEO & Partner at Acqualina Resort notes “We are very pleased to have partner with MCOMS for this project. We are positive that the HOTstream solution will bring numerous benefits for our guests by creating a digital communication channel which will further enhance the quality of our services and our brand.”

MCOMS HOTstream 6.0 is a sophisticated technology solution, designed to serve high profile properties like the Acqualina Resort and Spa on the beach and help them create an unforgettable experience that will exceed their guests’ expectations.” said Costas Sakellariou, CEO MCOMS.

 

About Acqualina Resort & Spa, a 5 Star Diamond Miami Resort
Acqualina Resort & Spa in Miami Beach is a place where the charm of a Mediterranean villa meets elegance on the beach. A seaside luxury haven located on 4.5 beachfront acres in pristine Sunny Isles Beach, Acqualina Resort & Spa features 98 impeccably appointed guest rooms and suites and 188 residencies with breathtaking views of Atlantic Ocean. Step into a world of luxury with unprecedented accommodations and service, world-class dining destinations, including Il Mulino New York, three oceanfront swimming pools, spacious meeting rooms, and an innovative marine biology-based children’s program. A variety of lavish interior and exterior venues provide an ideal background for opulent weddings and memorable events on the lush property grounds boasting 400 feet of stunning Atlantic coastline. Acqualina Spa by ESPA, the first ESPA-branded spa in the United States, provides guests with an exquisite 20,000-square-foot, two- story tranquil sanctuary of excellence and relaxation set in a class of its own offering eleven treatment rooms and an extravagant private spa suite for two, along with the opportunity to enjoy the beautiful outdoor terrace complete with a spa pool, heated jet pool, and Roman waterfall – all set against the gorgeous backdrop of the Atlantic Ocean. Acqualina Resort in Miami Beach is a recipient of the coveted 2017 Forbes Travel Guide Five Star Award and the AAA Five Diamond Award.

MCOMS Cloud TV brings together hotel guests and local artists in Brooklyn

MCOMS Cloud TV technology brings together hotel guests and local artists in Brooklyn, New York

Brooklyn, New York, April 9, 2017

The iconic Wythe Hotel on the Williamsburg waterfront in Brooklyn, NY selected MCOMS HOTstream luxury hospitality suite to provide a cloud based TV solution for its guests.

The Wythe hotel has chosen to install the HOTstream Cloud TV solution, where everything runs on Amazon WS and is delivered to in-room TVs over the Internet, eliminating the need to acquire and maintain on-premise expensive hardware. Through HOTstream Cloud the hotel has the full suite of MCOMS HOTstream up and running instantly, including Free-to-Guest TV, PMS integration, Video-on-demand and OTT services.
In parallel the guests have access to Interactive TV services, including hotel services such as view bill, reservations, express check out and hotel messages, hotel facilities information, news, weather reports, travel guides, and access to OTT content from Hulu, Crackle and YouTube on guestroom TVs.

Located in the heart of Brooklyn, the Wythe Hotel is an 8-story hotel on the Williamsburg waterfront. Built in 1901, a former cooperage has been meticulously converted into the 70-room hotel with a restaurant and rooftop bar by restaurateur Andrew Tarlow. As an anchor to Brooklyn’s most dynamic neighborhood, the Wythe often collaborates with local artists and artisans on the programming.

Among the many unique features that were designed and especially customized for the Wythe hotel, there is a Free-to-Guest cloud VOD service with content from ART21, to bring together the local art community and the Wythe’s guests. Art21 is a celebrated global leader in presenting thought-provoking and sophisticated content about contemporary art, and the go-to place to learn first-hand from the artists of our time.

Peter Lawrence, the owner of Wythe Hotel noted; “Getting the right technology in hotel rooms is a fast moving target to hit. That technology must be simple to use, have depth and breadth of potential uses, interface seamlessly with existing systems, AND strengthen the guest’s enjoyment and understanding of the hotel’s version of hospitality. MCOMS brought flexibility, patience and determination to this project and I am very pleased with the result.”

 

About The Wythe
Located in the heart of Brooklyn, the Wythe Hotel is an 8-story hotel on the Williamsburg waterfront. Built in 1901, a former cooperage has been meticulously converted into the 70-room hotel with a restaurant and rooftop bar by restaurateur Andrew Tarlow. As an anchor to Brooklyn’s most dynamic neighborhood, the Wythe often collaborates with local artists and artisans on the programming. wythehotel.com

About Art21
A nonprofit organization, Art21’s mission is to inspire a more creative world through the works and words of contemporary artists. Art21 provides unparalleled access to the artist’s voice to diverse audiences around the world, using the power of digital media to introduce millions of people to contemporary art and artists. For nearly two decades, Art21 has changed the paradigm for teaching and learning about the creative process.

MCOMS at HITEC Amsterdam

MCOMS at HITEC Amsterdam

Amsterdam, March 21, 2017  

MCOMS, a leading Guest Facing Technology Provider invites you to HITEC Amsterdam in RAI Exhibition and Convention Centre on 29th-30th March.

MCOM Media Communications (MCOMS) will participate in the first HITEC Conference ever organized in Europe and you are most welcome to visit our stand Nr.80 and experience all newly released MCOMS guest facing hospitality services for IPTV, OTT, VOD, Mobile, and Digital Signage.
This year we are highlighting our latest (a) ScreenSharing/Content Sharing services (b) OTT services (c) MCOMS Cloud-based solution and the many integrations with rapid response systems, door locks, GRMS and more. Also we will be launching our new logo.
Hoteliers that will attend visit MCOMS stand will have the opportunity to experience a full demo of MCOMS HOTstream hospitality suite and meet with MCOMS regional directors that will travel for HITEC from our regional offices in Europe, Middle East, Africa and Asia-Pacific.

Feel free to visit our website, www.mcoms.com, for more details on our solutions.

We all look forward to seeing you in Amsterdam next week.

MCOMS announces new office in Singapore

MCOMS announces new office in Singapore

Singapore, February 22, 2017  

MCOM Media Communications, one of the leading IT solution providers for the hospitality industry, strengthens its sales efforts in the Asia-Pacific area with a new office in Singapore.

After a successful presence in Europe, Middle East, Africa and The Americas, the company is ready to scale its operations and continue its business development. The office, ideally located in Singapore, will accommodate the area’s high-end hospitality technology needs and will enhance the company’s relations with the local hospitality industry.

“The decision to expand our presence into Asia-Pacific was a logical step in our business growth strategy,” said Costas Sakellariou, CEO. “We are looking forward to introducing our products and know-how across Asia and Oceania.”

 

MCOM HOTstream at COMO Metropolitan Miami Beach

ComoMetropolitan_big

MCOM HOTstream at COMO Metropolitan Miami Beach

Miami, FL, December 16, 2016

COMO Metropolitan Miami Beach (http://www.comohotels.com/metropolitanmiamibeach) has selected MCOM’s HOTstream 4 solution to offer a unique guest experience, and promote their brand and services.

An Art Deco luxury design hotel, COMO Metropolitan Miami Beach is a 74-room Miami hotel in the heart of the Miami Beach historic district, overlooking America’s most iconic beach. COMO Metropolitan Miami Beach delivers the perfect blend of rest and revelry, urban modernity and period charm by way of light-filled rooms, a COMO Shambhala Urban Escape, and leading edge interiors by the Italian designer, Paola Navone.

COMO Metropolitan Miami Beach guests can now enjoy the latest IPTV and VOD technology offered by HOTstream 4 solution including a vast variety of video on demand movies and channels. In parallel, guests can access all interactive hotel services and information, make reservations, view bill, order room service and many more. MCOM has also designed a HOTstream Mobile application which guests can use in their personal smart phones or tablets before, during and after their stay to benefit from all the features and services available.

Costas Sakellariou,  CEO of MCOM, says, “We are very excited to be installing HOTstream in the COMO Metropolitan Miami Beach Hotel. We are positive that our solution will enable the hotel to maximize guest satisfaction and offer a truly unforgettable experience even to the most demanding traveler.”

About COMO Metropolitan Miami Beach 
An Art Deco luxury design hotel, COMO Metropolitan Miami Beach is a 74-room Miami hotel in the heart of the Miami Beach historic district,overlooking America’s most iconic beach. COMO Metropolitan Miami Beach delivers the perfect blend of rest and revelry, urban modernity and period charm by way of light-filled rooms, a COMO Shambhala Urban Escape, and leading edge interiors by the Italian designer, Paola Navone.

MCOM integrates HOTstream with KNOWCROSS’ KNOW Service

MCOM Media Communications integrates HOTstream with KNOWCROSS’ KNOW Service

Dubai, October 10, 2016,

MCOM Media Communications is announcing today its collaboration with KNOWCROSS, the global leader in technology intelligence for the hospitality operations industry, to allow seamless integration between its HOTstream platform and KNOW Service.

This integration between MCOM and KNOW Service allows the submission of popular guest requests like requests for extra pillow, coffee, toiletries etc., through the HOTstream platform without having to call the reception, thus facilitating the process and improving the hotel’s response time. Requests can be submitted directly from the in-room TV’s or any guest mobile device, helping the hotel to personalize the process and increase guest satisfaction.

The enhanced service made its debut at Dubai’s Kempinski Hotel Mall of the Emirates, which is already reporting success. Automating the handling of guest requests through the in-room TVs, has led to increased staff productivity, improved response times and an increase in the quality service standards allowing for a better guest experience.

Costas Sakellariou, CEO of MCOM says: “Having to work with some of the best hotels around the world, we are constantly looking for ways that will permit us to enhance our product suite and allow for more efficiency. MCOM has already developed more than fifty integrations with different systems to ensure that all hotel needs and requests are attended the best way possible. Working with KNOWCROSS was something we were really looking forward to, since their product is one of the best in the hospitality market.”

“Integrating with HOTstream is a great opportunity to increase the already immense value provided by the KNOWCROSS suite of products,” explains KNOWCROSS CEO and Founder, Nikhil Nath. “As one of the most established brands in the hotel industry, we are always looking for innovative ways to help hoteliers bolster service, increase customer satisfaction and therefore extend brand loyalty. This integration helps accomplish that mission.”

ABOUT KNOWCROSS
Founded in 2002, KNOWCROSS is the global leader in technologyintelligence for the hospitality operations industry. KNOWCROSS has over 300+customers across 40+ countries and offers a suite of software services thatenhance efficiency and guest service with a direct impact on the bottom-line.Customers include Hilton, Hyatt, Rosewood Hotels & Resorts, KempinskiHotels, Radisson Hotels, Holiday Inn, Shangri-La Hotels and Resorts, SIXTYHotels, Commune Hotels & Resorts,TajHotels Resorts& Palaces, Oberoi Hotels, and among others.

The Knowcross suite includes five software applications – KNOW Housekeeping, KNOW Service, KNOW Glitch,KNOW Mobile and KNOW Inspection. These applications are multi-lingual, available onthe cloud, can be interfaced to most PMS systems and are available eitherstand-alone or bundled. For more information, visit: www.knowcross.com.

MCOM HOTstream at Palazzo Versace Dubai Hotel

The MCOM HOTstream solution at the iconic Palazzo Versace Dubai Hotel

Dubai, September 16, 2016

The new Palazzo Versace Dubai hotel, a member of Preferred Hotels & Resorts Legend Collection and one of Dubai’s most high-end hotels, has chosen MCOM HOTstream hospitality solution to provide guests with best-of-class in-room technology.

The new hotel is located in the centre of Dubai, in the heart of the new Culture Village on a prime waterfront plot, offering picturesque views of the Dubai Creek. Artistic director Donatella Versace has exclusively designed the interiors and furniture for each of the 215 rooms & suites, bringing the world of Versace to life. Palazzo Versace Dubai is also home to 169 residences, ranging from one to six bedrooms, each decorated and furnished in true Versace style.

MCOM designed a custom UI (user interface) for the HOTstream IPTV and Interactive TV solutions, installed in all 215 rooms & suites and 169 residences, that showcases the hotel’s unique brand, while creating an unforgettable experience for its exclusive clientele. In addition, MCOM has been deploying an integration with Interel’s GRMS to allow guests and hotel staff to control and monitor the room environment from their own devices.

“We spent many hours across all technology to ensure we would provide a cross generation, guest friendly experience” said Sandra Tikal General Manager of Palazzo Versace Dubai. “Since our requirements went beyond the typical IPTV offerings for hotels, Enshaa decided to work with MCOM that holds many years of experience with upscale properties and the technical know-how to create a premium hospitality suite like HOTstream.”

About Palazzo Versace Dubai:

Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle.

Set in the heart of the Culture Village Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. A walk through the 5-star hotel’s public spaces reveals several exclusive designs and fabrics from the House of  Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel – a true luxury retreat for leisure travelers.

MCOM presents HOTstream 6.0 at The Hotel Show

MCOM Media Communications presents HOTstream 6.0 at The Hotel Show, Dubai

Dubai, September 12 2016.
MCOM Media Communications (www.mcoms.com) has released HOTstream 6.0, a new guest facing solution with next-generation customizable user interfaces available for any screen.

HOTstream 6.0 was designed to respond to the fast growing expectations and needs of the modern traveler allowing the hotelier to offer quality and revolutionary services. The new hospitality platform comes with industry’s most wanted features in IPTV, screen casting, OTT apps, Mobile FTG TV and VOD and is open to 3rd party integrations.

Among the key new features of HOTstream 6.0. new UX technology, is that it enables dynamically generated user interfaces that mix menu options with products and promos that are consistent for any screen size or orientation and a screen casting or mirroring service that allows guests to stream and watch content from their devices on the TV. HOTstream 6.0 new features also include RCU on the mobile, shared TV and mobile favorites, EPG and movie guides, Mobile TV and OTT services, as well as a web-based OMS tool kit.

MCOM will present HOTstream 6.0 for the first time in the EMEA area, at The Hotel Show in Dubai, from 17-19 September.

For more information on HOTstream 6.0 please visit our website www.mcoms.com

MCOM HOTstream selected by the luxury Jumeirah Zabeel Saray hotel in Dubai

Jumeirah_big

MCOM HOTstream selected by the luxury Jumeirah Zabeel Saray hotel in Dubai

Dubai, June 16 2016, 

The luxury Jumeirah Zabeel Saray hotel, member of the prestigious Jumeirah Hotels & Resorts group has partnered with MCOM to enhance their guest experience with HOTstream premium hospitality technology solution.

Inspired by the imperial palaces of the Ottoman era, Jumeirah Zabeel Saray is a five-star luxury hotel that does absolutely everything in superb style. From its exclusive location on the west crescent of the iconic Palm Jumeirah to the truly spectacular lobby entrance, every detail inspires awe and delight.  The resort is made up of 379 elegant guest rooms, with 26 lavish suites and 38 Royal Residences offering stunning ocean views.

MCOM Media Communications was asked to replace the previous IP system and install a new TV guest entertainment system and FTG services in all 405 rooms and villas. The HOTstream IPTV solution offers an unrivalled range of FTG HD TV channels, including many innovative new features like IPTV provisioning for the public areas to show channels in top quality, a brand new IPTV headend as well as live TV channel viewing on the guest mobile devices using adaptive stream technologies.

The HOTstream IPTV and OTT solutions are paired with a hotel branded mobile application, with powerful customization capabilities, a valuable promotional and communication tool for the hotel, enabling it to promote its brand and services directly to guests through their own mobile devices.

“We were looking for a product that was stable, easy to implement and would add value to our guest experience, above all a partner that shared our passion for service and excellence. MCOM seemed like the obvious choice.” said Mr. Neil Menezes Vice President Infrastructure and Operations, Jumeirah Group.

Mr. Costas Sakellariou, CEO at MCOM, notes “We are delighted to have worked with Jumeirah Group for this project. Our goal was to help shape a unique customer experience through the use of new technology. MCOM has managed to design and deliver a 100% customized and hotel branded solution that meets the exclusive needs of a high profile hotel like Jumeirah Zabeel Saray”.

 

About Jumeirah Zabeel Saray:

Inspired by the imperial palaces of the Ottoman era, Jumeirah Zabeel Saray is a five-star luxury hotel that does absolutely everything in superb style. From its exclusive location on the west crescent of the iconic Palm Jumeirah to the truly spectacular lobby entrance, every detail inspires awe and delight.

The resort is made up of 379 elegant guest rooms, with 26 lavish suites and 38 Royal Residences offering stunning ocean views. Lose yourself in the outdoor infinity pool overlooking the Arabian Gulf. Discover a whole new way of dining at the magnificent Music Hall. And explore a world of treatments at the palatial Talise Ottoman Spa, home to 42 treatment rooms, eight hydrotherapy rooms, steam rooms, saunas, snow rooms and three Turkish hammams. However you spend your time here, every moment is a pleasure.

 

 About Jumeirah Hotels & Resorts:

Jumeirah Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards. The company was founded in 1997 with the aim to become a hospitality industry leader through establishing a world class portfolio of luxury hotels and resorts. Building on this success, in 2004 Jumeirah Group became a member of Dubai Holding – a collection of leading Dubai-based businesses and projects – in line with a new phase of growth and development for the Group.

MCOM at HITEC 2016, New Orleans

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MCOM at HITEC 2016, New Orleans

New Orleans, June 10, 2016

MCOM Media Communications a leading IPTV and Guest Facing Solution Provider to the Hospitality Industry, would like to invite you to HITEC 2016 in New Orleans.

Come visit our booth #1651 to experience the latest in IPTV, VOD, Mobile, and Digital Signage Solutions for your Hotels.  See for yourself why MCOM has become one of the leaders in the Industry worldwide!

This year we have redesigned the MCOM booth to accommodate more meetings and to showcase our new revolutionary HOTstream 6.0 platform and its cutting edge design and possibilities. MCOM will also be sharing all the latest features like: new OMS management tool, live demo of our multiple integrations with hotel systems, as well as our offerings in Screen Sharing and OTT technology.

MCOM will be available for private appointments so please be sure to reach out as soon as possible so we can ensure you the time you need to experience our HOTstream Solution.

Just for stopping by our booth you will get an opportunity to win one of our giveaways.

MCOM Director, Product Management, Eleftherios Simotas will also be giving a presentation on Next Generation Guest Facing Technologies: an overview of the emerging technologies on Wednesday, Thursday, June 23, at 12:00 PM as part of the HITEC Tech Talks in Booth #151.

Please visit our website, www.mcoms.com to see all of our products and get any additional information you may need.

We all look forward to seeing you in New Orleans.

MCOM joins forces with Honeywell

 NewRecord

MCOM Media Communications joins forces with Honeywell

New York, May 24, 2016
MCOM Media Communications, one of the leading technology companies in hospitality, is working with Honeywell, a leader in building automation with energy-saving solutions, to enable the hotel guests to access Honeywell’s INNCOM Room Controls on the HOTstream TV and Mobile Guest Entertainment solutions.

MCOM has integrated with INNCOM to ensure that guests will have access to all key features during their stay. As a result, both guests and hoteliers benefit from controlling in-room temperature, lighting, do-not-disturb indications, drape positioning, fan speed and many more features. HOTstream integrates seamlessly with the INNCOM network to maximize efficiency and meet the needs of all property types, delivering a memorable guest experience.

“MCOM is working with Honeywell to create an innovative solution that will meet the needs of the modern traveller with state-of-the-art technology. I am confident that our alliance with MCOM will further reinforce our leadership in guestroom control systems for the hospitality industry.” said Tom Woodruff, General Manager for Honeywell.

Mr. Costas Sakellariou, CEO at MCOM said: “Working together with Honeywell has let us further enhance HOTstream hospitality suite, allowing us to deliver premium hospitality services and increase satisfaction for the guests”.

Marsa Malaz Kempinski, The Pearl – Doha selected HOTstream

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Marsa Malaz Kempinski, The Pearl – Doha selected MCOM HOTstream TV, OTT and mobile application

Doha, September 21 2015

Marsa Malaz Kempinski, The Pearl – Doha selected the full range of MCOM HOTstream hospitality services to provide guests with a premium in-room and mobile entertainment experience. The exclusive 5 star Marsa Malaz Kempinski is offering a wide range of hotel services, information and content through any screen available at the hotel, creating a unique and personalized experience for every guest.

 

Marsa Malaz Kempinski, The Pearl – Doha is located at The Pearl-Qatar, the recognizable man-made island off the coast of Doha. The Marsa Malaz Kempinski showcases the finest European architecture, blended with traditional Arabian elements in all of its 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites. Each accommodation provides the latest technology, along with service from your private butler catering to your every need, 24 hours a day.

HOTstream Smart TV solution makes full use of the newly acquired Hotel Smart LED TVs allowing the hotel to deliver cost-effective and technology leading in-room entertainment and TV channel viewing. In parallel, with the latest IPTV technology offered by MCOM HOTstream, guests can enjoy live a wide range of FTG channels in HD quality in room TVs as well as on their mobile devices anywhere in the hotel.

Driven by the luxury profile of the hotel, MCOM designed a tailor-made HOTstream Mobile app, which guests can use in their personal smartphones or tablets before, during and after their stay to benefit from all the features and services available. Large screens in the lobby area and conference rooms offer hotel and area information and unlimited number of hotel branded promotions through the dedicated area on any guest device or in-room TV.

As Mr. Wissam Suleiman, General Manager, Marsa Malaz Kempinski, explains “We have worked closely with MCOM Media Communications to offer an advanced-technology solution to our guests and meet their exclusive needs. Making the most out of the features offered on the MCOM HOTstream solution will allow us to further enhance the guest experience and establish stronger communication with our guests.”

About Marsa Malaz Kempinski, The Pearl – Doha
The newly opened Marsa Malaz Kempinski showcases the finest European architecture, blended with traditional Arabien elements in all of it 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites. Each accommodation provides the latest technology, along with service from your private butler catering to your every need, 24 hours a day.
Marsa Malaz Kempinski is located at The Pearl-Qatar, the recognizable man-made island off the coast of Doha. The hotel is just a step away from numerous entertainment and dining options at Porto Arabia and Medina Centrale districts of The Pearl, and a 10-minute drive from the central business district of West Bay. The new Hamad International Airport is 29km/30 mins away.

MCOM HOTstream at the Hotel Show 2015, Dubai

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MCOM HOTstream at the Hotel Show 2015, Dubai

Dubai, September 16 2015

MCOM Media Communications, a leading IPTV and In Room Technology Provider, invites you to The Hotel Show 2015 in Dubai, UAE.

Come visit our booth 8D321 to experience the latest in IPTV, OTT, VOD, Mobile, and Digital Signage Solutions for your Hotels.You will get the chance to see the latest in Screen Sharing and OTT technology from your own devices and experience what your guests are demanding during their travels.Witness how simple and easy it is to use MCOM HOTstream services and request a live demo.

At the Hotel Show MCOM will present live for the first time its latest state-of-the-art solution, the HOTstream Cloud which is based on Microsoft Azure.

MCOM will be available for private appointments as needed. Please be sure to reach out as soon as possible so we can ensure you the time you need to experience our Latest HOTstream Solution. You can schedule your appointment by going to our link provided here, to ensure that we have blocked off your time.

Please visit our website, www.mcoms.com to see all of our products and get any additional information you may need.

We all look forward to seeing you in Dubai next week.