The Ritz-Carlton, Maldives
The Setai, Miami Beach
The Berkeley Shore Hotel, Miami Beach
Public Hotel, New York City
Hotel Zetta, San Francisco
Kempinski Hotel Mall of the Emirates
Caesars Palace Bluewaters Dubai
Four Seasons George V, Paris
The Peninsula, Paris
IHG Voco Grand Central, Glasgow
Kimpton Maa-Lai Bangkok
Melbourne Marriott Hotel Docklands, Australia
The Betsy South Beach, Miami
The Pierre, A Taj Hotel, New York City
Tirana Marriott Hotel
Palazzo Versace Dubai
Jumeirah Etihad Towers Abu Dhabi
Hotel Schweizerhof Luzern
Beau-Rivage Geneva
Soho House Chicago
The Standard, HighLine NYC
The Stratford Hotel London
Grace Hotel Santorini, Auberge Resorts Collection
Marsa Malaz Kempinski, The Pearl Doha
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Continents
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With respect to the unique profile
of each brand
Over 85,000 rooms have been enhanced with the MCOMS’ guest-facing experiences. The collaborative efforts with prestigious brands, and the top-of-the-art, customizable nature of the MCOMS solution yield to an attractive and reliable must-have feature for modern accommodations. Here is a list of our clientele.
See what our clients have to say
America
“We had set a high bar for our partners to ensure our guests satisfaction and a premium level of services. We are happy to say that we have found it in working with MCOMS.”
Al AcunaGM, Berkeley Park MGallery Hotel, FL
"We were looking for a turn-key solution that will anticipate our guests’ needs and expectations. MCOMS has delivered a complete Cloud TV solution that elevated the hotel experience we offer. We would also like to highlight the seamless cooperation we had with MCOMS team that installed the system and the excellent support services we are receiving."
Jeff LehmanManaging Director, The Betsy South Beach
"The greatest challenge for hotels like The Pierre is to provide an immersive guest experience and increase our guest engagement. We chose to partner with MCOMS because of their in-depth knowledge of hospitality technology and ability to design highly customizable solutions that follow our standards."
Raju RathodIT Director, The Pierre, New York
"Having a high-tech profile is definitely one of our strong selling points. We have partnered with MCOMS, as a market leader in this space, to create the best possible UX for our guests."
Alex S. FurrerGeneral Manager, The Setai, Miami Beach, FL
“Getting the right technology in hotel rooms is a fast moving target to hit. That technology must be simple to use, have depth and breadth of potential uses, interface seamlessly with existing systems, and strengthen the guest’s enjoyment and understanding of the hotel’s version of hospitality. MCOMS brought flexibility, patience and determination to this project and I am very pleased with the result.”
Peter LawrenceOwner, Wythe Hotel Brooklyn, NY
“After reviewing and comparing several other providers, we selected MCOMS due to the capabilities of its platform to meet our requirements and facilitate greater guest engagement.”
Mark BeevorGM, Hotel Zetta, San Francisco, CA
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Europe
“We are very pleased to have partnered with MCOMS, a company with both expertise and experience in high profile properties like the Beau-Rivage. The MCOMS team managed to complete the installation while the hotel was in full operation, migrating smoothly from the old system to new HOTstream platform."
Clément LeblancAdministrative and Financial Manager, Beau-Rivage Geneva
"By combining HOTstream’s rich functionality with CISCO advanced technologies we created a new interactive experience for our guests, offering an advanced bundle of on-demand services."
Sotiris RadikopoulosOperations Manager, Elounda Beach
"The combination of these two pioneer companies in the hospitality industry was a key factor in our decision to proceed. We wanted to create a unique and modern bouquet of services with emphasis on quality and I am positive that we have achieved it."
Michael SmithuisGeneral Manager at Fairmont Le Montreux Palace
"We were looking to work closely with a company that shared our vision for excellence and would have the experience and expertise to implement it. We are delighted to have partnered with MCOMS on this project."
Lena Kafsiki LivanidouHead of Mediterranean & Africa, Auberge Resorts Collection
"MCOMS has a long history in designing reliable and high end solutions for the hospitality industry and we knew we could depend on them. Our goal is to continue to differentiate our property in the minds of guests while catering to their desire for personalized entertainment options."
Tatiana FreitasDirector of Finance and Business Support, The Hari Hotel
“Following the successful installation and collaboration we had in The Westbury Hotel, we’ve selected HOTstream once more for the largest property in our portfolio. MCOMS’ team managed once more to make a smooth transition from our previous system to HOTstream while the hotel was fully booked without any disturbance for our guests”
Phil GreggCOO of Cola Holdings Ltd
“HOTstream solution is well aligned with our expectations and plans for state of the art interactive services towards our guests. More importantly the use of technology is smart, well planned and responding to modern lifestyle.”
York BrandesGeneral Manager, Parklane a Luxury Collection Resort & Spa, Limassol
“Swisscom and MCOMS proven technology and unique expertise in deploying such solutions have enhanced our guests’ digital experience and enable us to stay at the forefront of technology trends in the hospitality industry.”
Hans Jörg WaltherHut Keeper, Riffelalp Resort 2222 m, Zermatt Switzerland
“Our idea is to make internet access simple for everyone, being agnostic of the device used, medium or location. On the other hand, we wanted to make full use of the marketing power of the internet portal pages, so we created multiple portals to differentiate the experience and the promotional messages based on the location of the guest. We designed our conference facilities having in mind state of the art technology and maximum flexibility, which is already appreciated if you account the number of conferences already organized. Despite the complexity of the digital signage network, HOTstream Signage became an essential part of our conference facilities.”
Sarantos HaritosM&E Engineering & Procurement Manager, TEMES SA, for Costa Navarino
”We were interested in a solution to further extend our brand and amenities while delivering a secure and unforgetable digital experience for our guests. We trusted Swisscom and MCOMS to design a unique solution specifically tailored to our version hospitality, and we are more than pleased with the results.”
Clemens HunzikerGeneral Manager, Schweizerhof Luzern Hotel
“MCOMS and AT&C provided an advanced Interactive TV solution that managed to capture the mood and identity of Vintry & Mercer. We are positive that with partners like MCOMS and AT&C, we will maximize guest engagement.”
Roberto PajaresGeneral Manager, Vintry & Mercer
“We are honored to open our doors to locals and travelers looking for a best in class hotel, dining, and entertainment experience. Through MCOMS HOTstream, we aim to deliver an entirely new digital experience to our guests and world class hospitality services.”
Iro Orri-BlatsiouManaging Director, Epoque Collection Hospitality Services
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Middle East & Africa
“Our endeavour at Caesars Palace Dubai is to ensure guests’ comfort in delivering unique and memorable experiences; and we rely on the expertise of reputed partners in upholding the highest service standards. In MCOMS, we find a robust combination of industry expertise and exciting new technologies that help us meet our goals.”
Atul AggarwalArea Director Of IT, Caesars Palace Bluewaters Dubai
"The HOTstream solution will not only help us provide a unique guest experience using the latest hotel technology, but will also to showcase our facilities and luxury services, giving the opportunity to the guest to enjoy all of the hotel’s amenities."
Ali SalihGeneral Manager, Crowne Plaza Duqm
"At Gevora Hotel we focus in providing an unforgettable experience for the guests that will not only meet but also surpass their high standards. With MCOMS HOTstream we have been able to bring to our guests the latest in hospitality technology and the result is above and beyond what we expected!"
Jairaj GorsiaGeneral Manager at Gevora Hotel
"We were looking for a product that was stable, easy to implement and would add value to our guest experience, above all a partner that shared our passion for service and excellence. MCOMS seemed like the obvious choice."
Neil MenezesVP Infrastructure and Operations, Jumeirah Group
“The latest HOTstream solution is customized to meet the upscale standards of Kampala Serena, allowing us to offer a complete portfolio of in-room guest services in parallel to the latest HD IPTV technology.”
Antony ChegeGeneral Manager, Kampala Serena Hotel
“After a long and careful evaluation of technologies and value for every $ spent, we selected MCOMS HOTstream for their technology that allows us to deliver a complete end-to-end platform for guest interaction and content delivery, offering convenience and control to our guests up to the level of watching their favorite live TV channel anywhere.”
Prasanna RupasingheDirector of IT and AV, Kempinski Mall of Emirates
“We have worked closely with MCOMS Media Communications to offer an advanced-technology solution to our guests and meet their exclusive needs. Making the most out of the features offered on the MCOMS HOTstream solution will allow us to further enhance the guest experience and establish stronger communication with our guests.”
Wissam SuleimanGeneral Manager, Marsa Malaz Kempinski
“We are using HOTstream for more than 3 years in Kampala Serena Hotel so we had already a positive experience before deciding for Nairobi Serena. HOTstream match the high standards of the Serena Hotels as it combines state-of-the-art design with the latest technology available.”
Hasnain JaganiGroup IT Director, Nairobi Serena Hotel
We spent many hours across all technology to ensure we would provide a cross generation, guest friendly experience. Since our requirements went beyond the typical IPTV offerings for hotels, Enshaa decided to work with MCOMS that holds many years of experience with upscale properties and the technical know-how to create a premium hospitality suite like HOTstream.”
Sandra TikalGeneral Manager, Palazzo Versace Dubai
“We were looking for a known solution to upgrade guest in-room TV experience which at the same time will respect the different profile of the guests selecting our residencies, compared to our hotel guests. HOTstream is well aligned with this 2-in1 guideline providing us in parallel a technology framework which we can use to provide much more hotel services in the future.”
Ahmed Al KikiDirector of engineering, Hotel Pullman Dubai, Deira City Centre and Residence
“We are pleased to have partnership with MCOMS to satisfy the modern traveler’s needs for personalized service and high end technology. HOTstream solution has helped us ensure our guest’s satisfaction and premier service offering.”
Hans-Peter LeitzkeManaging Director, Rosewood Jeddah
“Royal Rose is the first 5-star property of our portfolio so we selected carefully all systems and services planning to fulfill our current and expected needs. HOTstream is up to our 5-star standards being a very smooth to operate solution.”
Senthil KumarCity Seasons Group IT Manager
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APAC
"We are really happy with the solution that MCOMS provided. Content streaming is an absolute must for hospitality and is here to stay. We were looking for an efficient yet stable solution that would offer an elevated and consistent streaming experience to the guests and we have found it in MCOMS HOTstream."
Pugazhenthi KannanIT Manager, The Ritz-Carlton Maldives
"Nowadays technology plays a huge role for the modern traveller. We were looking for a solution that would elevate guest engagement and exceed our guests’ expectations. Through MCOMS HOTstream solution, guests can access every bit of information on the hotel and at the same time utilize all our facilities and offerings from the ease of their in-room TV."
Ahsan SolihIT Team Leader
“When we added MCOMS, one of the leading guest-facing solution providers, to our portfolio, we did so with the intent of fulfilling a need in the industry for high-end technology paired with cutting-edge design. MCOMS HOTstream is the perfect solution for any hotel group that wants to give guests an unforgettable in-room experience.”
Henry William Winata CEO at Cablenet, for The Orient Hotel Jakarta
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