New York’s iconic The Pierre Hotel installs MCOMS HOTstream
New York, NY, June 11 2019,
The iconic The Pierre Hotel, flagship of the Taj has selected MCOMS to design an in-room entertainment system with the latest in hospitality technology. Built in the 1920s, the luxurious five star property, is a landmark on Fifth Avenue in New York City that needs no introduction.
MCOMS was asked to replace the existing guestroom technology solution with HOTstream platform and create a hotel-branded mobile application to pair. The goal was to have a product that has a custom design to reflect the hotel’s unique profile and an easy-to-navigate menu.
The Pierre now offers in all of its 189 guest rooms and suites, a top-notch solution that allows guests to watch a vast variety of channels and movies as well as providing access to hotel services and facilities. Further increasing The Pierre’s offering, MCOMS implemented HOTstream Cast, giving guests the opportunity to stream their own content via Apple TV solution.
Mr Raju Rathod, Director of Information Technology at The Pierre hotel notes: “The greatest challenge for hotels like The Pierre is to provide an immersive guest experience and increase our guest engagement. We chose to partner with MCOMS because of their in-depth knowledge of hospitality technology and ability to design highly customizable solutions that follow our standards.”
Mr. Yogesh Rawal, SVP Sales North America at MCOMS notes: “The Pierre is a truly legendary property and part of the New York’s culture for almost a century now. We could not be prouder to have been selected for this project. We worked closely with the hotel to really understand their needs and designed a solution that would attend to each guest’s every need.”
About The Pierre, A Taj Hotel:
A New York icon, The Pierre, A Taj Hotel continues to set the standard for timeless elegance and unrivaled hospitality in New York City. Situated on Central Park, The Pierre remains a landmark treasured by visitors and New Yorkers alike since opening in 1930. It is the only AAA Five Diamond and Forbes Five-Star rated property on Manhattan’s Upper East Side. The hotel’s 189 rooms,49 of which are suites, offer classic design with couture touches, abundant natural light, and high ceilings. First‐rate amenities include white‐gloved elevator attendants, a Les Clefs d’Or Concierge team, and a complimentary Jaguar house car.
Exquisite entertaining is synonymous with The Pierre, and its opulent Grand Ballroom,Cotillion Room, and Rotunda continue to host New York’s most unforgettable events, while chic, multi‐functional meeting rooms welcome private gatherings, from intimate closing dinners to annual shareholder meetings. The Pierre’s robust food and beverage program boasts 24‐hour gourmet room service, Traditional Afternoon Tea and craft cocktails at the Two E Bar/Lounge,seasonal fare with outdoor seating at the new signature restaurant, Perrine, and indulgent cuisine in the whimsical Rotunda.
Follow The Pierre on Instagram, Facebook, & Twitter: @thepierreny. www.thepierreny.com
