Category Archives: News

MCOM at HITEC 2015, Austin, TX


MCOM at HITEC 2015, Austin, TX

Austin, June 4 2015

MCOM Media Communications, a leading IPTV and In Room Technology Provider to the Hospitality Industry, would like to invite you to HITEC 2015 in Austin Texas.

Come visit our booth #542 to experience the latest in IPTV, VOD, Mobile, and Digital Signage Solutions for your Hotels.  See for yourself why MCOM has become one of the leaders in the Industry worldwide!

You will get to see the latest in Screen Sharing and OTT technology from your own devices and experience what your guests are demanding during their travels, see how simple and easy it is to use.  MCOM will make themselves available for private appointments as needed.  Please be sure to reach out as soon as possible so we can ensure you the time you need to experience our HOTstream Solution.

Please visit our website to see all of our products and get any additional information you may need.

We all look forward to seeing you in Austin next week!!!  Remember visit Booth 542 to see the latest technology for your guests and a chance to win some great giveaways!!!


Royal Rose Hotel selects MCOM HOTstream solutions


Royal Rose Hotel in Abu Dhabi selects MCOM HOTstream solutions

Dubai , May 29 2015
The 5-star Royal Rose Hotel in Abu Dhabi (, member of the City Seasons Hotel Group (, selected MCOM HOTstream Interactive TV, IPTV and High Speed Internet Access solutions to provide their extensive portfolio of hotel services through the hotel’s in-room TVs.

Royal Rose Hotel equipped their rooms with the latest Hotel Smart LED TV technology providing crystal clear viewing experience for their guests to fully enjoy the HD quality of the available IPTV channels. By using Hotel Smart TVs and HOTstream unique Smart TV technology, Royal Rose managed as well to eliminate the need for set-top boxes and the issue to find appropriate places to hide them out of guests’ sight.

HOTstream Interactive TV user interface is designed to reveal Royal Rose Hotel branding and style, creating a very friendly user interface for all guests. All hotel services, hotel directory, view bill and communication with hotel’s personnel are easily accessible through the HD HOTstream HTML5 interface.

Mr. Senthil Kumar, City Seasons Group IT Manager notes that “Royal Rose is the first 5-star property of our portfolio so we selected carefully all systems and services planning to fulfill our current and expected needs. HOTstream is up to our 5-star standards being a very smooth to operate solution.”


About Royal Rose Hotel
The Royal Rose Hotel, owned by Bin Ham Group and managed by City Seasons Hotel Group, is the first 5- star hotel in the group’s portfolio of presently five hotels in Abu Dhabi, Al Ain, Dubai and Muscat. Built in a style resembling the splendor and grandeur of French 17th Century Palais, Royal Rose is located in the heart of Abu Dhabi‘s business area ‘Al Markaziyah’ on Abu Dhabi’s Zayed 1st. The luxurious hotel features 355 elegantly appointed rooms and suites, including 112 Boutique Suites, 20 Luxury Suites and one Royal Suite. Elegance and comfort are key elements of the hotel’s elaborate and arty interiors. Refined service and luxury amenities add to the perfect touch for lasting impression.

Hotel Pullman Dubai Deira City Centre and Residence selected HOTstream


Hotel Pullman Dubai Deira City Centre and Residence selected HOTstream

Dubai, May 12 2015

Accor’s Hotel Pullman Dubai Deira City Centre and Residence located at the heart of Dubai selected MCOM HOTstream hospitality Smart TV and IPTV solution.

Under the scope of the renovation and upgrade project Hotel Pullman Dubai Deira City Centre selected MCOM HOTstream solution ( to provide a new experience for in-room entertainment and TV channel viewing. HOTstream Smart TV solution makes full use of the newly acquired Hotel Smart LED TVs allowing the hotel to offer up to HD TV quality without needing to install set-top boxes inside the guest rooms and residencies. In parallel, Hotel Pullman Dubai Deira City Centre fully upgrades the TV signal quality by substituting the existing analog distribution with the latest IPTV technology offered by MCOM HOTstream.

Additionally, HOTstream TV user interface will have a dedicated menu presenting Deira City Centre Mall which complements the unique advertisement area that HOTstream reserves on every TV screen for advertising and promoting continuously the Mall’s and hotel’s special offers directly to the guests.

More importantly, both the hotel and the residencies are served by only one HOTstream system which is designed to allow Hotel Pullman Dubai Deira City Centre to provide a totally different portfolio of guest services to residencies compared to the services offered towards the hotel guests.

As Mr. Ahmed Al Kiki, Director of engineering explains ” We were looking for a known solution to upgrade guest in-room TV experience which at the same time will respect the different profile of the guests selecting our residencies, compared to our hotel guests. HOTstream is well aligned with this “2-in1″ guideline providing us in parallel a technology framework which we can use to provide much more hotel services in the future”.


About Hotel Pullman Dubai Deira City Centre
Whether you are visiting Dubai for business or as a family getaway, you’ll revel in the tranquil atmosphere of the Pullman Dubai City Centre. The hotel, connected to Deira City Centre mall and easily accessed by Metro and taxi, is only a few minutes’ drive from Dubai’s International airport and overlooks the Dubai Creek and the Golf & Yacht Club.

Kempinski Hotel Mall of the Emirates, Dubai selected HOTstream Smart TV solution


Kempinski Hotel Mall of the Emirates, Dubai selected HOTstream Smart TV solution

Dubai, May 25 2015

The luxury Kempinski Hotel Mall of the Emirates in Dubai selected MCOM HOTstream Smart TV hospitality solution to upgrade the in-room TV experience.

The luxury Kempinski Hotel Mall of the Emirates in Dubai selected MCOM HOTstream Smart TV hospitality solution to upgrade the in-room TV experience, offering in parallel for the first time in hospitality HD quality live TV channels for guest and hotel owned tablets and smartphones.

Kempinski Hotel Mall of the Emirates changed the complete Interactive TV and IPTV infrastructure selecting MCOM HOTstream as their new platform. Under the scope of this project MCOM provided the HOTstream IPTV headend solution for 3D/HD channel quality. Inside the hotel rooms, HOTstream HD user interface is installed on the newly acquired Hotel Smart LED TVs allowing the hotel to provide crystal clear image quality and up to 3D viewing experience for all guests. In parallel, MCOM HOTstream is already interfaced with the hotel’s PMS and Guest Service Platform allowing guests to place orders, requests and make reservations for the many hotel facilities and services. With respect to the Mall of the Emirates, HOTstream user interface has a dedicated section with detailed information for all stores and an area specially reserved to host the continuously updated promotions and advertisements.

With a long history of innovative services for their guests, Kempinski Mall of the Emirates became the first hotel providing HD quality live TV channels to the guest tablets and smartphones. By fully utilizing MCOM HOTstream’s experience in OTT adaptive streaming technologies, Kempinski Hotel Mall of the Emirates allows guests to watch live TV channels anywhere inside the hotel area on their preferred device supporting both iOS and Android based devices. As Mr. Prasanna Rupasinghe, Director of IT and AV explains “After a long and careful evaluation of technologies and value for every $ spent, we selected MCOM HOTstream for their technology that allows us to deliver a complete end-to-end platform for guest interaction and content delivery, offering convenience and control to our guests up to the level of watching their favorite live TV channel anywhere.”

About Kempinski Hotel Mall of the Emirates:
Priding itself on offering guests innovative experiences, Kempinski Hotel Mall of the Emirates has some of the most unique and stylish room products in the region. Fifteen stunning Ski Chalets marry sand and snow, offering views of the Arabian Gulf on one side and ski slopes on the other. The über-sleek Executive Tower Suites and the luxurious Presidential Suite are an exercise in modern elegance and provide an exclusive haven for discerning guests. Each of the hotel’s 393 deluxe rooms and suites is equipped with a large plasma flat-screen TV with access to 80 international satellite channels, as well as a DVD and multi-media player. In addition, all rooms have a fully furnished dining area as well as stylish and well-appointed marble bathrooms.

About Kempinski:
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now manages a portfolio of 73 five-star hotels in 30 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one is imbued with the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, which celebrated its tenth anniversary in 2014. •

MCOM ‘s HOTstream at IHTF 2015


MCOM ‘s HOTstream at IHTF 2015

Barcelona, April 20 2015

MCOM Media Communications, will participate once more to the annual International Hotel Technology Forum (IHTF) 2015, the leading event for the hotel technology industry.

IHTF is a mutually effective forum for senior executives of leading international hotel groups to do business with influential supplier companies and also benefit from presentations on the latest strategic thinking, business model evaluation and technological advances such as In-room Entertainment, Digital Signage, CRM, PMS and RMS.

MCOM’s executives had the opportunity to meet with senior representatives from some of the world’s leading companies in the hospitality sector and discuss the latest technology developments. MCOM’s team also participated in the workshops and problem solving sessions of the Forum, on the very latest in management systems, evaluating the current needs of the hospitality sector.

During IHTF, MCOM presented for the first time in the European market the recently developed new features and solutions like Wireless content sharing between guest mobile devices and in-room TVs for iOS and Android devices,  HOTstream Mobile, our application for room-based tablets and guest-owned smart mobile devices (BYOD), both for iOS and Android, HOTstream Smart TV, our solution to provide interactive services using the latest Smart Hotel TVs and HOTstream OMS, the only content management application a hotel needs.

MCOM at HTNG Middle East Conference in Dubai


MCOM at HTNG Middle East Conference in Dubai

Dubai, 14 April 2015

MCOM will be participating for one more year in the Middle East Conference of Hotel Technology Next Generation that will take place in Dubai from May 11 to 13.

Hoteliers that will attend the event, will have the opportunity to experience the HOTstream hospitality suite in the exhibit area.  This year, we will be presenting many new services, innovative features and unique solutions, including:

Wireless content sharing between guest mobile devices and in-room TVs for iOS and Android devices. HOTstream allows guests to bring their own devices (BYOD) or to use room-based mobile devices equipped with HOTstream Mobile application to easily share their own content with in-room TV.

HOTstream Mobile. Our application for room-based tablets and guest-owned smart mobile devices (BYOD), both for iOS and Android. With HOTstream mobile, you enjoy all the unique benefits of a central system for consistent user experience on all devices, instant access to hotel interactive services, advertisement management and more.

HOTstream Smart TV. Our solution to provide interactive services using the latest Smart Hotel TVs that eliminated the need for set top boxes and excessive cabling. HOTstream Smart is compatible with all Hotel Smart TVs as it is based on HTML5 technology.

HOTstream OMS. It is the only content management application a hotel needs to promote guest services and gather feedback and reservations in a uniform way that is independent of the screen or device each guest uses, supporting guest mobile devices, smartphones, tablets, Smart Hotel TVs, room-based tablets and public area digital signage monitors. HOTstream OMS is tightly integrated with the main hotel systems (PMS, POS, Spa, Dining, Sales and Catering, in-room controls and more) and allows the hotel staff to centrally manage guest services.

HOTstream Smart TV at Kensington Close Hotel in London


HOTstream Smart TV at Kensington Close Hotel in London

London, October 24 2014

Kensington Close Hotel in London, an elegant property situated in one of the most sought after areas in the Royal Borough of Kensington and Chelsea, selected MCOM HOTstream Smart TV, VOD and IPTV solutions.

Kensington Close Hotel guests already enjoy the latest IPTV and VOD technology offered by MCOM HOTstream  and a vast variety of video on demand movies covering an equally vast variety of genres. In parallel, guests can access all interactive hotel services through their in-room Smart Hotel TVs, enhancing the great experience of staying at the Kensington Close Hotel.

A challenge for the installation team was to perform the upgrade without affecting the day-to-day operation of the hotel as Kensington Close hotel experience high occupancy rates throughout the year. With the great help and support we received from all hotel departments involved the team installed HOTsteam Smart TV solution without getting noticed by the guests.

As Mr. Phil Gregg, COO of Cola Holdings Ltd, notes “Following the successful installation and collaboration we had in The Westbury Hotel, we’ve selected HOTstream once more for the largest property in our portfolio. MCOM’s team managed once more to make a smooth transition from our previous system to HOTstream while the hotel was fully booked without any disturbance for our guests”.


About Kensington Close Hotel

Kensington Close Hotel in London blends chic and efficiency in perfect harmony. History has it that this building was commissioned reputedly as a small property on land co-owned by Sir Isaac Newton almost 300 years ago; the Hotel itself was built in 1960, having been originally opened as a Residential Club in 1937.

The high point of Kensington Close Hotel, London is its much famed Lounge Bar which is ornate and yet intimate. This hotel and Spa in Kensington is especially

MCOM HOTstream sets a new record in 2014


MCOM HOTstream sets a new record in 2014

Dubai, September 19 2014

MCOM Media Communications proudly announces a record number of new HOTstream projects in Europe, Middle East, Africa and North America just before the end of 2014.

In Alphabetical order, MCOM’s HOTstream solution was selected by City Seasons Burjuman – Dubai , Ghaya Grand Hotel – Dubai, Kempinski Mall of the Emirates – Dubai, Kensington Close – London, Palazzo Versace Dubai Hotel, Pullman Deira City Center – Dubai, Rayan Hotel – Sharjah, Rosewood Corniche – Jeddah, Royal Rose by City Seasons – Abu Dhabi, Russian Seasons – Sochi, Serena Nairobi Hotel – Kenya, Soho House Chicago, Soho Beach House – Miami, Soho House New York  and Swissotel Kamelia – Sochi.

In parallel, HOTstream is installed in a number of VVIP villas and yachts in Middle East while our digital signage solution was the solution of preference for one of the largest oil refineries in Middle East.

The full range of HOTstream solutions, including the latest Mobile application for iOS and Android devices, our content sharing technology and our latest Interactive TV, Smart TV, IPTV, VOD and Digital Signage applications will be available for live demos during the forthcoming HTNG Middle East Conference, Dubai from September 23rd to 25th and at The Hotel Show from September 28th to 30th in Hall 8, Stand No D220 in Dubai World Trade Center.

As Mr. Sakellariou, CEO of MCOM Media Communications noted “We are very excited to see in 2014 MCOM HOTstream being selected by major international and regional hotel brands in Europe, Middle East and Africa. Our excitement is even bigger as we also experience fast growth in North America from our recently established regional office”.