Kempinski Hotel Mall of the Emirates, Dubai selected HOTstream Smart TV solution
Dubai, May 25 2015
The luxury Kempinski Hotel Mall of the Emirates in Dubai selected MCOM HOTstream Smart TV hospitality solution to upgrade the in-room TV experience.
The luxury Kempinski Hotel Mall of the Emirates in Dubai selected MCOM HOTstream Smart TV hospitality solution to upgrade the in-room TV experience, offering in parallel for the first time in hospitality HD quality live TV channels for guest and hotel owned tablets and smartphones.
Kempinski Hotel Mall of the Emirates changed the complete Interactive TV and IPTV infrastructure selecting MCOM HOTstream as their new platform. Under the scope of this project MCOM provided the HOTstream IPTV headend solution for 3D/HD channel quality. Inside the hotel rooms, HOTstream HD user interface is installed on the newly acquired Hotel Smart LED TVs allowing the hotel to provide crystal clear image quality and up to 3D viewing experience for all guests. In parallel, MCOM HOTstream is already interfaced with the hotel’s PMS and Guest Service Platform allowing guests to place orders, requests and make reservations for the many hotel facilities and services. With respect to the Mall of the Emirates, HOTstream user interface has a dedicated section with detailed information for all stores and an area specially reserved to host the continuously updated promotions and advertisements.
With a long history of innovative services for their guests, Kempinski Mall of the Emirates became the first hotel providing HD quality live TV channels to the guest tablets and smartphones. By fully utilizing MCOM HOTstream’s experience in OTT adaptive streaming technologies, Kempinski Hotel Mall of the Emirates allows guests to watch live TV channels anywhere inside the hotel area on their preferred device supporting both iOS and Android based devices. As Mr. Prasanna Rupasinghe, Director of IT and AV explains “After a long and careful evaluation of technologies and value for every $ spent, we selected MCOM HOTstream for their technology that allows us to deliver a complete end-to-end platform for guest interaction and content delivery, offering convenience and control to our guests up to the level of watching their favorite live TV channel anywhere.”
About Kempinski Hotel Mall of the Emirates:
Priding itself on offering guests innovative experiences, Kempinski Hotel Mall of the Emirates has some of the most unique and stylish room products in the region. Fifteen stunning Ski Chalets marry sand and snow, offering views of the Arabian Gulf on one side and ski slopes on the other. The über-sleek Executive Tower Suites and the luxurious Presidential Suite are an exercise in modern elegance and provide an exclusive haven for discerning guests. Each of the hotel’s 393 deluxe rooms and suites is equipped with a large plasma flat-screen TV with access to 80 international satellite channels, as well as a DVD and multi-media player. In addition, all rooms have a fully furnished dining area as well as stylish and well-appointed marble bathrooms.
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now manages a portfolio of 73 five-star hotels in 30 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one is imbued with the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, which celebrated its tenth anniversary in 2014.
www.kempinski.com/ • www.globalhotelalliance.com