Geneva, Switzerland, March 272025
MCOMS, a leading provider of hospitality technology solutions, is proud to announce that Explora Journeys, the luxury lifestyle ocean travel brand of the MSC Group, has selected the HOTstream TV solution to enhance the guest experience aboard its second ship, Explora II. This collaboration builds on the successful deployment of HOTstream TV on Explora I, further solidifying MCOMS’ role in shaping the future of onboard entertainment.
MCOMS has seamlessly integrated its state-of-the-art HOTstream TV platform, providing Explora II guests with a fully customized, interactive entertainment experience. The solution offers an extensive range of features accessible from the comfort of each suite, including live HD TV channels, Video On Demand, and curated music playlists. Additionally, guests can stay informed with real-time weather updates, explore onboard events, review their bills, and track the ship’s itinerary—all from their in-room TV.
“We are thrilled to announce the continuation of our partnership with Explora Journeys as it expands its innovative technology to a second ship,” remarked Costas Sakellariou, CEO of MCOMS. “Our collaboration underscores MCOMS‘ commitment to delivering tailor-made solutions that exceed the expectations of our clients. By integrating our HOTstream TV platform seamlessly into Explora II, we are setting a new standard for onboard guest TV experience in luxury cruising.”
Building on its success with Explora I, MCOMS is introducing additional enhancements to its platform, aimed at optimizing onboard services and enriching the guest experience. New features include enhanced integration with the ship’s Property Management System (SPMS), advanced IPTV usage analytics, and an optimized guest satisfaction survey—all designed to streamline operations and elevate entertainment at sea.
Mario Barca, Chief Information Officer at Explora Journeys, shared his enthusiasm for the collaboration: “MCOMS has been an exceptional partner in our mission to deliver a best-in-class onboard TV experience. The HOTstream TV solution offers our guests unparalleled convenience and entertainment, and we look forward to exploring new innovations together to further enhance our onboard offerings.”
MCOMS will be showcasing the HOTstream Cruise solution at Seatrade Cruise Global, April 8-10. You are welcome to registerusing code GUEST321 and experience firsthand the amazing results.
MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.
MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready for hotel guests.
Explora Journeys is the privately-owned luxury lifestyle brand of the MSC Group, headquartered in Geneva, Switzerland, created at the heart of Swiss luxury hospitality. The brand stems from the long-held vision to redefine the ocean experience for a new generation of discerning luxury travellers, drawing on the Aponte family`s 300 years of maritime heritage. The brand’s aspiration is to create a unique ‘Ocean State of Mind’ by connecting guests with the sea, with themselves, and like-minded others, while remarkable itineraries blend renowned destinations with lesser-travelled ports, for a journey that inspires discovery in all its forms.
A fleet of six ships will be launched from 2023 to 2028, starting with EXPLORA I’s delivery that took place on 24 July 2023. Equipped with the latest environmental and marine technologies, Explora Journeys introduces a new style of transformative ocean travel. EXPLORA IΙ offers 461 oceanfront suites, penthouses and residences designed to be ‘Homes at Sea’ for guests, all with sweeping ocean views, private terrace, a choice of eleven distinct culinary experiences across six vibrant restaurants plus in-suite dining, Chef’s Kitchen, twelve bars and lounges (eight indoor and four outdoor), four swimming pools, extensive outdoor decks with 64 private cabanas, wellness facilities, and refined entertainment. Inspired by the company`s European heritage, Explora Journeys will provide guests with an immersive ocean experience and respectful and intuitive hospitality.
EXPLORA III will come into service in 2026 and EXPLORA IV in 2027 with both ships being LNG-powered. EXPLORA V and EXPLORA VI will enter service in 2027 and 2028, respectively.
