Miami, FL, April 30, 2018
MCOM Media Communications (MCOMS) and the luxurious newly renovated Berkeley Shore hotel in Miami have partnered to provide a best-of-class guest-facing solution to all 96 guestrooms.
Berkeley Shore is located on the famous Collins Avenue, right in the heart of South Beach. This historic building has received a multimillion-dollar renovation and now features a brand-new adjacent tower with higher views alongside its original Art Deco design. Berkeley’s prime location and brand-new amenities offer guests an unforgettable hotel experience.
The Berkeley Shore hotel has chosen to install the HOTstream Cloud TV and VOD solution, where everything runs on Amazon WS. Through HOTstream Cloud the hotel has the full suite of MCOMS HOTstream, including a vast variety of Free-to-Guest channels and Hollywood on-demand movies.
In parallel the guests have access to Interactive TV services, including hotel services such as view bill, reservations, express check-out and hotel messages, hotel facilities information, news, weather reports, travel guides, bookings, and reservations. The new system successfully combines many hotel technologies into a simpler, faster, and more direct guest service.
“We had set a high bar for our partners to ensure our guests’ satisfaction and a premium level of services. We are happy to say that we have found it in working with MCOMS,” said Mr. Al Acuna, General Manager at Berkeley.
“MCOMS is honored to have partnered with one of the most iconic properties in Miami. Berkeley and MCOMS worked together to design a custom solution that would embody the hotel’s vision and the latest in hospitality technology,” said Mr. Yogi Rawal, VP of Sales North America.
