Caesars Palace Dubai enhances guest experience with MCOMS solution

Caesars Palace Dubai

Caesars Palace Dubai enhances guest experience with MCOMS solution

Dubai, UAE, August 31 2021, 

MCOMS is excited to announce that the multi-awarded Caesars Palace Dubai has selected MCOMS HOTstream solution to enhance its guest experience and increase engagement.

Nestled on Bluewaters, Dubai’s most sought-after island oasis, Caesars Palace Dubai is an immersive lifestyle destination featuring indulgent stays, iconic hospitality, world-class dining experiences, awe-inspiring entertainment, and more.

Caesars Palace Dubai guests can now take advantage of MCOMS HOTstream platform’s exclusive features to relax in their rooms while ordering room service, making requests and reservations for the hotel’s facilities, watch their favourite TV programs, access information, and explore the resort’s amenities and services.

“Our endeavour at Caesars Palace Dubai is to ensure guests’ comfort in delivering unique and memorable experiences; and we rely on the expertise of reputed partners in upholding the highest service standards. In MCOMS, we find a robust combination of industry expertise and exciting new technologies that help us meet our goals.” notes Mr. Atul Aggarwal, Area Director Of IT at Caesars Palace Dubai.

In addition, through HOTstream Signage, the resort can reach out to guests, publish information and promote services utilizing public displays that are placed in key resort areas.

Mr. Dimitris XenosVP Sales at MCOMS adds “We are excited to be chosen by Caesars Palace Dubai, one of the most respected and recognizable brands in the hospitality industry. MCOMS focus and commitment to technology development and innovation are key to our continued growth and we’re very appreciative of the opportunity we were given.”


About Caesars Palace Dubai

Caesars Palace Dubai is an immersive, luxury lifestyle resort located in the heart of the Bluewaters community. Offering a curated selection of unconventional, unforgettable experiences for all ages, the hotel is renowned for its contemporary, Roman-esque inspired design and uninterrupted views of the Arabian Gulf and Dubai’s skyline.

Positioned at the western edge of Bluewaters Island, the resort has the ambience of a relaxed, luxe island getaway. Set on a pristine 500-metre private, white sandy beach with spectacular sunset views, Caesars Palace Dubai is surrounded by luscious palm tree-lined grounds and temperature-controlled pools with views overlooking the gulf horizon.

The resort’s contemporary rooms and suites can be found across the Palace Tower and Julius Tower, each with its own energy and flair. From chic home-away-from-home, relaxed luxury retreats in the Palace Tower; vibrant, energetic, and family-friendly Julius Tower stays to elegant, comfortably indulgent long-stays at The Residences, Caesars Palace Dubai offer beautifully designed guest experiences elevated by its signature hospitality.

Home to an array of world class amenities, guests can dine at some of the city’s best restaurants, helmed by Celebrity chefs; relax and rejuvenate at the award-winning Qua Spa and enjoy state-of-the-art fitness facilities. Visitors can experience the ultimate daycation at stylish beach club, Cove Beach or use the Caesars Forum, a one-of-a-kind meetings and events venue.

Caesars Palace Dubai is a joint venture between Caesars Dubai, LLC, an indirect subsidiary of Caesars Entertainment Corporation, and Meraas.

For bookings or more information about Caesars Palace Dubai, please visit