Geneva, Switzerland, March 27, 2024
MCOMS, a leading provider of hospitality technology solutions, proudly announces that Explora Journeys, the luxury lifestyle ocean travel brand of the MSC Group, has chosen HOTstream TV solutions to enhance the guest experience aboard their first ship, Explora I. MCOMS has seamlessly integrated its cutting-edge HOTstream TV solution, delivering a bespoke interactive TV platform designed to elevate onboard entertainment and services.
Through MCOMS HOTstream TV, Explora I guests can now enjoy a uniquely tailored TV experience. HOTstream TV solution offers a comprehensive range of features accessible directly from the comfort of each suite. Guests can indulge in a variety of entertainment options, including live HD TV channels, HD Video On Demand movies, and curated music playlists. Moreover, they can stay informed with real-time weather updates, explore onboard events, access their bills conveniently, and stay abreast of the ship’s itinerary details.
“We are thrilled to partner with Explora Journeys and be part of a brand that aims to redefine luxury ocean travel,” remarked Costas Sakellariou, CEO of MCOMS. “Our collaboration underscores MCOMS’ commitment to delivering tailor-made solutions that exceed the expectations of our clients. By integrating our HOTstream TV platform seamlessly into Explora I, we are setting a new standard for onboard guest TV experience in luxury cruising.”
In addition to enhancing onboard entertainment, MCOMS has seamlessly integrated the Ship’s Public Announcements System with its TV solution, ensuring that guests receive important updates and announcements promptly. Furthermore, MCOMS has developed a custom satisfaction survey feature exclusively for Explora Journeys, enabling the brand to gather valuable feedback and insights to continually enhance guests’ experience.
Mario Barca, Chief Information Officer at Explora Journeys, expressed his enthusiasm for the partnership, stating, “MCOMS has been an invaluable partner throughout our journey to build a tailored TV solution. The HOTstream TV solution provides our guests with unparalleled convenience and entertainment. We look forward to continuing our partnership with MCOMS and exploring new avenues to enhance our onboard offerings.”
MCOMS will be showcasing the HOTstream Cruise solution at Seatrade Cruise Global 2024, April 9-11. You are welcome to register using code GUEST941630 and experience firsthand the amazing results.
