Virtual RC

Welcome back your guests with contactless experiences and antimicrobial TV remotes

New York, US, May 21, 2020

MCOMS, acknowledging the recent COVID-19 challenges that have come to shape again the hospitality industry, has designed some innovative solutions to enable hoteliers to provide tailor-made guest interactive services to mobile devices, and communicate directly with their guests.

With the recent Coronavirus global outbreak, the public has become increasingly concerned with public health, hotel room cleanliness, and sanitation. Hoteliers are now called to adapt their offerings and standards and provide peace of mind to the guests. Through MCOMS HOTstream Mobile solution, guests have access to multiple features and services, eliminating the need to contact directly the hotel staff.

Features of the solution include the ability to make reservations to hotel facilities, restaurants, spa, or golf, order In-room Dining, Service Requests as well as View Bill and Express Checkout.

More than fifty integrations with different systems are already implemented by MCOMS and many more are currently under development so that the hotel can utilize every hotel system available.

HOTstream Mobile also offers a TV remote app so that guests can control the in-room TV without touching the remote, live TV channels with EPG, and Video On Demand movies. The Mobile app comes with a JSON/Rest API so it can be integrated with any hotel app.

In addition, through the app guests can now access the full digital compendium and all Hotel directories available on the Mobile or the in-room TV.

Finally, it is no secret TV remote controls can also play host to several cold viruses and other germs. MCOMS is proud to announce that is launching a new RCU with an antimicrobial surface that is designed to exterminate most viruses and bacteria and allows for easy disinfection, offering an extra layer of protection for your guests. Novelty antimicrobial RCU by MCOMS shields your guests from viruses.

Mr. Costas SakellariouCEO at MCOMS, notes: “Hotels have been working hard to provide a safe and secure environment for their guests. By selecting the MCOMS HOTstream solution they can continue to dazzle their guests with their amenities and offerings with no discounts on quality or options. In these hard times, technology can help us stand out from the competition and offer a unique guest experience. We are all in this together.”

We are extremely happy to announce a limited-time offer, of a 67% discount on the HOTstream Mobile app for Android and iOS guest devices, for all orders received until the end of September. To that end, we are also offering a 50% discount on support services and various integrations with hotel systems. Contact today your Account Manager or send us an e-mail at sales@mcoms.com to explore the MCOMS HOTstream Mobile solution.

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Visit us at Booth 3811. Fill out the form to book a meeting.

Join us at Seatrade Cruise Global 2025 for the latest innovations in the Cruise industry. Visit our stand to experience the HOTstream Cruise suite, explore key trends, and discover cutting-edge new TV, Cast, Signage, Mobile, and Entertainment features.

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Visit us at Booth 1734, book your meeting

Join us at the Hospitality Show 2024 for the latest tech innovations. Visit our booth to experience the HOTstream suite and explore new TV, Cast, Signage, Mobile, and Internet features. Discover our contactless options, our virtual remote, and integrated hotel system technologies.