The Ritz-Carlton Maldives enhances guest experience with MCOMS HOTstream solution

Ritz-Carlton Maldives

The Ritz-Carlton Maldives enhances guest experience with MCOMS HOTstream solution

Fari Islands, Maldives, August 11 2021,

The Ritz-Carlton Maldives, Fari Islands resort has chosen to install MCOMS HOTstream unique guest-facing solution to enhance their guest experience.  

Located in Fari Islands, an archipelago on the north-eastern tip of North Malé Atoll, the area is famous for its untouched white-sand beaches and brilliant azure waters teeming with marine life. Featuring stunning minimalist architecture, the resort invites guests to embrace the beru, or circle of island life, and welcomes them into a world of exceptional luxury and memorable experiences.

MCOMS provided the hotel with a wide portfolio of interactive guest services including high definition IPTV and Interactive TV to all in-room TVs that is especially designed for The Ritz-Carlton Maldives, Fari Islands and their guests. 

Mr. Yemi Tjong, Regional Director Asia –Pacific at MCOMS notes: “We wanted to create a customizable solution that would increase guest engagement and enhance the guest’s digital journey, and we are confident that we have succeeded.”

The resort also deployed MCOMS Chromecast solution, HOTstream Cast, giving the guest the same content streaming experience they enjoy at home. Through an easy and intuitive two-step procedure, the guest can now connect their device and stream their own content in a safe environment.

“We are really happy with the solution that MCOMS provided. Content streaming is an absolute must for the hospitality and is here to stay. We were looking for an efficient yet stable solution that would offer an elevated and consistent streaming experience to the guests and we have found it in MCOMS HOTstream” Pugazhenthi Kannan, IT Manager at The Ritz-Carlton Maldives, Fari Islands.


About The Ritz-Carlton Maldives, Fari Islands:

The property is ideally located at Fari Islands, in the North Malé Atoll of the Maldives, which is a 45-minute journey by speedboat or a 10-minute seaplane flight from Malé International Airport. The resort features white sandy beaches, turquoise lagoons and coral reefs with marine life. Shaped by the Maldivian sun and shored by the Indian Ocean, guest villas at The Ritz Carlton Maldives, Fari Island are expected to range in size from one to three bedrooms,featuring the refined elegance and legendary service that define The Ritz-Carlton brand. The property is also expected to offer a choice of outstanding culinary venues serving an array of international and local cuisines, in addition to a full suite of fitness and recreational facilities including a signature Ritz-Carlton Spa. The  Ritz-Carlton  Maldives, Fari  Islands  is part  of  Fari Islands,  an  archipelago that  features  three world-class hospitality brands inclusive of The Ritz-Carlton. The guests are expected to have access to a picturesque Fari  Marina – the  archipelago’s  communal beating  heart.  Built around  a  vibrant Beach  Club,  Fari Marina  features  charming boutiques  and  a handpicked  selection  of dining  options.  Spaces have  been  designed by  the  renowned Kerry Hill Architects, to bring about a delicate balance of serene and social.