MCOMS Completes Installation of HOTstream Solutions at Th8 Palm Dubai Beach Resort, Vignette Collection by IHG

MCOMS Completes Installation of HOTstream TV and Casting Solutions at Th8 Palm Dubai Beach Resort, Vignette Collection by IHG

Dubai, UAE– November 5, 2024

MCOMS, a leader in hospitality technology solutions, has completed its latest installation of the cutting-edge HOTstream TV and Casting solutions in all 135 rooms at Th8 Palm Dubai Beach Resort, part of IHG Hotels & Resorts’ Vignette Collection. Located on the iconic Palm Jumeirah, Th8 is an art deco-inspired sanctuary that merges the allure of Miami Beach with Dubai’s luxury and sophistication. This exclusive property offers exceptional amenities including private beach access, immersive infinity pools, a basketball court, Fluid- an exclusive Beach Club with live entertainment, Envy- an all day dining destination serving Saturday brunch and weekly theme nights, MIMO- a stylish lobby café,  a Kids Club and a state-of-the-art fitness center.

MCOMS’ HOTstream TV and Casting solutions offer guests seamless access to personalized entertainment by allowing them to cast their favorite content from mobile devices directly onto their in-room TVs. The HOTstream platform also provides an intuitive and immersive viewing experience, making it easy for guests to access hotel services, information, and entertainment options with ease. This enhances the luxury resort experience, providing a tailored entertainment offering that complements Th8’s dedication to superior guest satisfaction and cutting-edge amenities.

“MCOMS is delighted to have partnered with Th8 Palm Dubai Beach Resort to bring our latest HOTstream TV and Casting solutions to this iconic property. Our aim is to elevate the in-room experience and provide guests with a seamless connection to their favorite content, making their stay even more memorable,” said Mr. Dimitri Xenos, VP Sales at MCOMS. “Th8 embodies the spirit of luxury, and we’re excited to contribute to that by enhancing the technology landscape within each room.”

Mr. Bassam Jadalla, Cluster IT Manager at United Hospitality Management, commented on the collaboration: “We are thrilled to work with MCOMS to offer an unparalleled entertainment experience for our guests. At Th8 Palm Dub Beach Resort, Vignette Collection by IHG, we strive to provide not only luxury but also innovative services that exceed guest expectations. This installation aligns perfectly with our vision for a modern, seamless stay that combines style, comfort, and the latest in hospitality technology.”

About Th8 Palm Dubai Beach Resort, Vignette Collection

Th8 Palm Dubai Beach Resort, an exquisite addition to the Vignette Collection by IHG Hotels & Resorts, emerges as the epitome of luxury and personalized reconnection on the illustrious Palm Jumeirah. Boasting breathtaking vistas of the ocean, Dubai’s skyline, and beyond, this resort stands as the inaugural luxury beachfront haven for IHG in the UAE. Positioned as the region’s premier Vignette Collection brand, Th8 Palm Dubai Beach Resort presents 135 meticulously crafted rooms and suites, each a testament to opulence and refinement. Exclusive features include private beach access, captivating infinity pools, expansive terraces, private cabanas, a vibrant kids club, a basketball court, water sports, events centre, and a state-of-the-art fitness centre.

Indulgence extends to the culinary realm, with ENVY, Fluid Beach Club, and Mimo Café offering a gastronomic journey inspired by local nuances, Middle Eastern and international flavours, and innovative dining experiences such as sharing platters and dairy-free alternatives. In keeping with the Vignette Collection ethos, Th8 Palm Dubai Beach Resort actively engages in collaborations and partnerships, contributing to the local community and showcasing the talents of regional artists. Situated on Palm Jumeirah’s Western Crescent, the resort draws inspiration from the moon’s eighth phase, fusing contemporary design with Middle Eastern elegance, and paying homage to the Art Deco and fashion of Miami Beach.

MCOMS Partners with Imearth: Bringing Immersive TV Experiences to Luxury Hotel Clients

MCOMS Partners with Imearth: Bringing Immersive TV Experiences to Luxury Hotel Clients

London, UK – July 23, 2024

MCOMS, a leading provider of innovative technology solutions for the hospitality industry, is thrilled to announce its new partnership with Imearth, the world’s first immersion TV channel inspired by the popular slow TV movement. This collaboration marks a significant step in MCOMS‘s ongoing commitment to enrich the entertainment options available to its distinguished hotel clientele.

Imearth offers a unique viewing experience, presenting viewers with simple, authentic visual and audio immersion. The channel features a diverse array of serene and captivating content, including tranquil landscapes, soothing natural sounds, and peaceful moods designed to enhance relaxation and mindfulness.

“We are excited to partner with Imearth and bring their unique immersion TV content to our clients,” said Mrs. Georgina Adamidou, Product Manager at MCOMS. “At MCOMS, we are dedicated to providing a vast variety of genres and titles to cater to the diverse preferences of our hotel guests. Imearth’s distinctive approach to television aligns perfectly with our mission to offer unparalleled viewing experiences that elevate the in-room entertainment options for our esteemed clientele.”

This partnership underscores MCOMS’s ongoing efforts to stay ahead of industry trends and continually expand its content library. By integrating Imearth into its offerings, MCOMS ensures that guests have access to high-quality, calming, and visually stunning programming that enhances their stay.

About Imearth

Imearth is the first immersion TV channel inspired by the slow TV movement. It provides viewers with a unique experience through simple, authentic visual and audio content, creating a serene and relaxing environment. Imearth aims to bring the beauty of the natural world into viewers’ homes, promoting mindfulness and relaxation.

About MCOMS:

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready for hotel guests.

Join MCOMS at HITEC Charlotte 2024

Join MCOMS at HITEC Charlotte 2024

Charlotte, NC, June 13, 2024.

MCOMS, a leading provider of advanced hospitality technology solutions, is excited to announce its participation in HITEC Charlotte 2024. The event will take place from June 24-27, 2024, at the Charlotte Convention Center. We invite you to visit us at Booth #3044 to explore our latest innovations designed to enhance the guest experience and streamline hotel operations.

HITEC, the world’s largest and oldest hospitality technology exposition and conference, provides an unparalleled platform for showcasing the latest products and services in the industry. As an exhibitor, MCOMS will demonstrate our cutting-edge solutions, including our comprehensive suite of in-room entertainment, interactive TV, mobile, and internet services.

We are thrilled to showcase several new features and enhancements that have been developed to meet the evolving needs of the hospitality industry. Attendees will have the opportunity to see firsthand how our solutions can improve guest satisfaction, operational efficiency, and overall profitability.

During the show, our dedicated team of experts will be on hand to demonstrate our cutting-edge solutions tailored specifically for the hospitality industry. Whether you are looking to enhance in-room entertainment, streamline guest communications, or implement advanced digital signage solutions, MCOMS has you covered.

To schedule a personalized meeting with our team at either event, please reach out to us here. We would be delighted to reserve a time slot that suits your schedule.

Don’t miss this opportunity to connect with our experts and discover how MCOMS can help you deliver exceptional guest experiences. We look forward to seeing you at HITEC Charlotte 2024!

MCOMS announces that EXPLORA I, the first ship of the new luxury lifestyle brand Explora Journeys is equipped with HOTstream TV

MCOMS announces that EXPLORA I, the first ship of the new luxury lifestyle brand Explora Journeys is equipped with HOTstream TV

Geneva, Switzerland, March 27 2024, 

MCOMS, a leading provider of hospitality technology solutions, proudly announces that Explora Journeys, the luxury lifestyle ocean travel brand of the MSC Group, has chosen HOTstream TV solutions to enhance the guest experience aboard their first ship, Explora I. MCOMS has seamlessly integrated its cutting-edge HOTstream TV solution, delivering a bespoke interactive TV platform designed to elevate onboard entertainment and services.

Through MCOMS HOTstream TV, Explora I guests can now enjoy a uniquely tailored TV experience. HOTstream TV solution offers a comprehensive range of features accessible directly from the comfort of each suite. Guests can indulge in a variety of entertainment options, including live HD TV channels, HD Video On Demand movies, and curated music playlists. Moreover, they can stay informed with real-time weather updates, explore onboard events, access their bills conveniently, and stay abreast of the ship’s itinerary details.

“We are thrilled to partner with Explora Journeys and be part of a brand who aims to redefine luxury ocean travel,” remarked Costas Sakellariou, CEO of MCOMS. “Our collaboration underscores MCOMS’ commitment to delivering tailor-made solutions that exceed the expectations of our clients. By integrating our HOTstream TV platform seamlessly into Explora I, we are setting a new standard for onboard guest TV experience in luxury cruising.”

In addition to enhancing onboard entertainment, MCOMS has seamlessly integrated the Ship’s Public Announcements System with its TV solution, ensuring that guests receive important updates and announcements promptly. Furthermore, MCOMS has developed a custom satisfaction survey feature exclusively for Explora Journeys, enabling the brand to gather valuable feedback and insights to continually enhance guests’ experience.

Mario Barca, Chief Information Officer at Explora Journeys, expressed his enthusiasm for the partnership, stating, “MCOMS has been an invaluable partner throughout our journey to build a tailored TV solution. The HOTstream TV solution provides our guests with unparalleled convenience and entertainment. We look forward to continuing our partnership with MCOMS and exploring new avenues to enhance our onboard offerings.”

MCOMS will be showcasing the HOTstream Cruise solution at Seatrade Cruise Global 2024, April  9-11. You are welcome to register using code GUEST941630 and experience firsthand the amazing results. 

MCOMS ΗOTstream onboard experience selected by Antarctica21

MCOMS ΗOTstream onboard experience selected by Antarctica21

Punta Arenas, Chile, December 18 2023, 

Antarctica21, a pioneer in Antarctic air-cruises, has selected MCOMS, a leading provider of hospitality technology solutions, to enhance the onboard experience for travelers on the Magellan Explorer. MCOMS has successfully delivered a suite of cutting-edge solutions to enhance the overall guest experience, to one of the most remote and awe-inspiring destinations on Earth.

Mrs. Diana Galimberti, Senior Advisor at Antarctica21, stated about the collaboration, “We are thrilled to partner with MCOMS to bring these innovative solutions to our guests on the Magellan Explorer. The enhancements in Digital Signage, the mobile app, and touch screens significantly elevate the overall experience, providing our guests with a seamless blend of information and entertainment throughout their expedition.”

One of the most exciting features of this installation is the utilization of real-time data feeds from the ship’s bridge to showcase critical voyage information on all screens. Passengers can now stay updated on ship location and speed, temperature, and wind speed, enhancing their understanding and appreciation of the Antarctic landscape.

MCOMS has also developed a versatile mobile application available both on the cloud for Antarctica21 travelers and on board the Magellan Explorer for its passengers. The cloud app enables Antarctica21 guests, across both Magellan Explorer and Ocean Nova, to access essential information before and after the trip. Onboard Magellan Explorer, passengers can use the on-premise application to check daily activities, weather updates, ship location, view live streams from ship cameras, and enjoy a selection of on-demand Hollywood movies.

MCOMS has deployed a user-friendly touch screen interface with two 55” touch screens on the ship. Passengers can access live weather data, detailed information about Antarctic wildlife, and learn more about the Antarctica21 foundation and the Magellan Explorer. This interactive feature enhances the educational aspect of the journey, providing a deeper connection to the unique Antarctic environment.

Pantelis Kasimatis, Business Development Director at MCOMS, shared his insights on the project: “We are delighted to be part of this transformative journey with Antarctica 21. By deploying HOTstream solutions, we are not only providing passengers with cutting-edge entertainment but also enhancing their safety and overall understanding of the environment. This collaboration underscores MCOMS‘ dedication to innovation and our commitment to elevating the guest experience.”

About Antarctica21

Antarctica21 is the premier provider of expedition experiences in the Antarctic region. With a commitment to eco-friendliness and sustainability, they offer unique voyages that allow passengers to explore and appreciate the wonders of Antarctica. By combining adventure and education, Antarctica21 aims to inspire a deeper connection with the world’s southernmost continent.

MCOMS Elevates Guest Experience with HOTstream TV and Cast Solution at Kempinski Sindhorn Bangkok

MCOMS Elevates Guest Experience with HOTstream TV and Cast Solution at Kempinski Sindhorn Bangkok

Bangkok, Thailand, September 4 2023, 

MCOMS, a global leader in hospitality technology solutions, is proud to announce the successful installation of its HOTstream TV and Cast solution at the luxurious Kempinski Sindhorn Bangkok. The integration of this state-of-the-art technology into all 285 rooms of the hotel marks a significant step in enhancing guest experiences and redefining in-room entertainment.

The HOTstream TV and Cast solution offers guests at Kempinski Sindhorn Bangkok an unparalleled entertainment experience, providing access to a vast array of entertainment options, interactive features, and seamless content casting capabilities. This innovative technology empowers guests to effortlessly stream their favorite content from personal devices onto the in-room TV screens, offering a personalized and familiar viewing experience. 

Mr. Ittipat Poksiri, IT Manager of Kempinski Sindhorn Bangkok stated, “At Kempinski Sindhorn Bangkok, our commitment to delivering the utmost comfort and convenience to our guests is paramount. The integration of MCOMS’ HOTstream TV and Cast solution aligns perfectly with our dedication to offering a truly exceptional stay, where cutting-edge technology meets world-class hospitality.”

MCOMS’ HOTstream TV and Cast solution not only enhances entertainment options but also provides valuable guest information and services directly through the TV interface. Guests can effortlessly access hotel services, restaurant information, local attractions, and concierge services, creating a streamlined and interactive experience that meets their individual needs.

“We are thrilled to have partnered with Kempinski Sindhorn Bangkok to implement our HOTstream TV and Cast solution,” said Mr. Yemi Tjong, Regional Director – Asia Pacific of MCOMS. “Our technology is designed to transform the way guests engage with in-room entertainment and hotel services. With Kempinski Sindhorn Bangkok’s commitment to excellence, this installation is a testament to their dedication to delivering exceptional guest experiences.”

The collaboration between MCOMS and Kempinski Sindhorn Bangkok showcases the convergence of luxury hospitality and cutting-edge technology. With the installation of HOTstream TV and Cast solution in all rooms, the hotel continues to uphold its reputation as a premier destination for discerning travelers seeking both sophistication and convenience.

About Kempinski Sindhorn Bangkok:

Kempinski Sindhorn Bangkok is a luxurious urban sanctuary situated in the heart of the vibrant city. Offering unparalleled service, exquisite accommodations, and a commitment to excellence, the hotel is a testament to the Kempinski brand’s legacy of providing world-class hospitality. An evergreen enclave in Bangkok, Sindhorn Kempinski offers serenity in one of Asia’s busiest capitals. A discrete garden sanctuary, every space is a private escape imbued with organic sense of calm.

About MCOMS:

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready for hotel guests.

MCOMS celebrates 4 years of partnership with Allbridge

MCOMS celebrates 4 years of partnership with Allbridge

Raleigh, NC, June 23 2023,

MCOMS, a leading guest-facing solutions provider for the Hospitality industry, is celebrating 4 years of partnership with Allbridge, a leader in property technology solutions for Hospitality, Multifamily, Senior Living and Student Housing in the United States.

Throughout this journey, MCOMS has been proud to offer our cutting-edge B2B product suite, including HOTstream B2B Mosaic, Lite, and Standalone Casting, enabling Allbridge to deliver exceptional guest experiences across the United States. We are thrilled to commemorate four years of collaboration between MCOMS and Allbridge, as we reflect on the numerous successful projects that have shaped our B2B partnership, transforming the way guests interact with in-room entertainment and technology.

These are just a few examples of the incredible milestones we have achieved together over the past four years. Our partnership has not only delivered exceptional results to more than 60 properties but also opened doors to innovation and limitless possibilities within the hospitality industry. Our clients include some of the biggest names in the hospitality industry, with major hotel brands and chains among them Pebble Beach, ACE Hotels, Montage, Graduate and Margaritaville.

“MCOMS B2B solutions take guest entertainment to the next level,” said Shane Pierce, VP Business Development for Allbridge. “We look forward to continuing to serve our customers with the highest level of quality and innovation, and we are excited to expand our reach to even more customers across the country with our partnership with MCOMS and to seamlessly offer even more options for guests at their fingertips.”

MCOMS B2B solutions provide guests with innovative features to drive engagement and optimize the user experience. The solutions feature over-the-top (OTT) content streaming through Chromecast-enabled applications and a vast library of VOD movies. In addition to endless entertainment, guests enjoy the convenience of an interactive guide that displays property information and e-Concierge services for in-room requests and dining reservations. The fully customizable interface can be branded for the hotel and be used to advertise onsite services with the mission to deliver a seamless, connected experience for the end-user.

Mr. Yogesh Rawal, SVP Sales North America at MCOMS notes: “Our partnership with Allbridge allows us to bring our expertise and solutions to even more hotels and resorts, providing guests with the high-quality entertainment experiences they expect. Allbridge’s extensive experience in the industry, combined with our advanced technology solutions, will enable us to deliver unparalleled service and support to our customers.”

MCOMS will be showcasing its product suite in  two exciting events in the hospitality industry this June:

a) HITEC Toronto at Booth #1201, June 27-29

b) The Hospitality Show at Booth #1021, June 28-29 

About Allbridge:

Allbridge provides property technology solutions that mitigate project risk, increase property value and improve lives through end-user experiences for hospitality, multifamily, and mixed-use properties, currently serving over 7,000 properties and 1 million rooms across North America and the Caribbean. Owners, developers, general contractors, and operators benefit from Allbridge’s combined engineering and support expertise with a vision of end-user digital convenience. Allbridge maximizes long-term project value while owning whole project accountability, from design and planning through the life of the building. For more information, please visit www.allbridge.com.

About MCOMS:

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

Join MCOMS at HITEC Toronto 2023 and The Hospitality Show Las Vegas

Join MCOMS at HITEC Toronto 2023 and The Hospitality Show Las Vegas

New York, NY, June 06, 2023.

We are thrilled to announce our participation at two exciting events in the hospitality industry this June – HITEC Toronto 2023 and The Hospitality Show Las Vegas!

MCOMS will be showcasing its latest innovations and solutions at:

1) Booth #1201, HITEC Toronto from June 27-29, and

2) Booth #1021, The Hospitality Show Las Vegas from June 28-29.

We invite you to join us and discover how our offerings can revolutionize your guest experience.

At both events, our dedicated team of experts will be on hand to demonstrate our cutting-edge solutions tailored specifically for the hospitality industry. Whether you are looking to enhance in-room entertainment, streamline guest communications, or implement advanced digital signage solutions, MCOMS has you covered.

At MCOMS, we are committed to revolutionizing the guest experience through innovative technology solutions. Our presence at these prestigious events provides an ideal opportunity for us to showcase our latest products and engage with industry professionals like yourself. Don’t miss this opportunity to discover the future of hospitality technology!

To schedule a personalized meeting with our team at either event, please reach out to us here. We would be delighted to reserve a time slot that suits your schedule.

We look forward to seeing you at HITEC Toronto 2023 and The Hospitality Show Las Vegas!

About MCOMS

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Cast and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Cast, and Digital Signage platforms are completely integrated and commerce ready for hotel guests

Meet MCOMS at Seatrade Cruise Global 2023

Meet MCOMS at Seatrade Cruise Global 2023

Fort Lauderdale, FL, March 20, 2023.

We are excited to announce that MCOMS will be exhibiting at Seatrade Cruise Global 2023 — the biggest cruise industry event in the world, which will take place at Fort Lauderdale Broward County Convention Center from 27 – 30 March 2023. Attendees can find  MCOMS at Booth #604.

With more than 20 years of experience in delivering guest facing technologies for the hospitality market, MCOMS understands the complexities and evolving needs of the cruise industry. 

At Seatrade Cruise Global 2023, you’ll get to see our latest products in action, including our state-of-the-art  IPTV, VOD, Cast, Mobile, Internet and Digital Signage solutions. Our team will be on-hand to answer any questions you may have about our products and services. Trust us; you don’t want to miss it!

Find out how you can keep your passengers engaged with MCOMS HOTstream Cruise platform creating opportunities to communicate directly with them, market cruise line offerings and provide a truly personalized on board experience.

Connect with us today to schedule a meeting during the expo or simply come by and visit us at our booth.

We look forward  to seeing you there!

About MCOMS

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Cast and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Cast, and Digital Signage platforms are completely integrated and commerce ready for hotel guests.

MCOMS at 49th Annual Meeting of the European Hotel Managers Association (EHMA)

MCOMS at 49^th Annual Meeting of the European Hotel Managers Association (EHMA)

Lisbon, Portugal, February 10, 2023.

MCOMS is excited to announce that will be exhibiting and sponsoring at 49th Annual General Meeting of the European Hotel Managers Association (EHMA), which will take place at the Four Seasons Hotel Ritz Lisbon from February 10th to 12^th.

The meeting in Lisbon represents is one of the industry’s hallmark events where members come from all over Europe to meet, exchange experiences and listen to top-level speakers.

MCOMS team will be available at the designated Exhibitors Area to share insights and showcase the full range of MCOMS HOTstream solutions, including our IPTV, VOD, Cast, Mobile, Internet and Digital Signage solutions.

We look forward to seeing you in Lisbon.

About EHMA

EHMA – European Hotel Managers Association was founded in Rome in 1974 by prominent Hotel General Managers of undisputed professional ethics with the aim of maintaining and enhancing the image of the hotel industry. It is composed of high-level hotel general managers who envision to be the preferred Association of Hotel Managers, representing the most prestigious and unique hotels in Europe. Supporting an inclusive and stimulating networking environment, sharing experiences, insights and support, and effectively communicating within the hotel industry, with integrity, loyalty and trust encompass the Association’s core values. The Association currently has nearly 400 members representing 23 European countries of which approximately 350 are General Managers of luxury hotels. In figures, this represents about 300 hotels, 85,000 rooms and 65,000 employees.

MCOMS partners with SALTO Systems to offer the ultimate guest-facing solutions for Hospitality

MCOMS partners with SALTO Systems to offer the ultimate guest-facing solutions for Hospitality

Oiartzun, Spain, January 12 2023

MCOMS, one of the leading IT solution providers for the hospitality, cruise ship, healthcare, and senior living facilities industries has partnered with SALTO Systems to integrate with SALTO’s smart locking product portfolio to offer advanced guest-facing hospitality solutions.

MCOMS designs, develops and operates advanced guest-facing solutions for IPTV, VOD, mobile apps, casting, high speed-internet, and digital signage for any screen: smart TVs, set-top boxes, smartphones, tablets, laptops, and digital signage monitors. MCOMS has both cloud and on-premise solutions. This new integration with SALTO technology  – especially with SALTO Space and hospitality solutions – means that MCOMS can offer guests an advanced hospitality experience via mobile key technology in a hotel mobile app.

SALTO is a global leader in the development and manufacture of smart locking, cloud-based, and mobile solutions that deliver access control, smart locker system management, cashless payment, and ticketing and booking solutions capable of meeting the needs of any type of building and infrastructure. SALTO deliver access for any deployment – regardless of the industry, size, type of door, or number of users.

By integrating with SALTO, MCOMS can now deliver the digital key through its guest-facing solutions, such as a mobile app. Once authenticated and the guest has been associated with a guest room number, the app uses the SALTO digital key technology to retrieve a digital copy of the guest room key. When a key is successfully retrieved, the Guest is instructed that they can use their mobile device to unlock the door of their room.

SALTO’s combined group of electronic access companies reaches a broad international pool of customers, delivering more than one million new access points annually, as well as enhanced levels of innovation and integration. SALTO is used in thousands of installations with millions of daily users and has offices worldwide with a partner network that extends to every region of the globe. MCOMS’ customers will benefit greatly from this partnership as SALTO is an established multinational, industry-leading company that delivers a wealth of research, development, and stability.

“MCOMS is proud to partner with SALTO to help deliver an all-in-one solution that’s easy to use and manage for any hotel category and size. The result is a technologically-advanced guest app that gives guests convenience, safety, and the digital guest full experience via SALTO digital key.” said Dimitris Petinos, CSO at MCOMS.

The SALTO and MCOMS integration offers MCOMS customers the following:

• Smart access – delivering a seamless, keyless guest experience.
• Wireless technology for electronic locking solutions via an on-premise network that can be fully mobile.
• Operational efficiency and smart hotel technology that optimises property management while reducing costs.
• Mobile device access and digital key solutions.
• Secure and robust performance across all products
• TV, mobile, cast, and signage solutions for hospitality, healthcare, and senior living facilities

The SALTO MCOMS integration provides a range of solutions for hospitality, including digital key, mobile app, and visitor management.

To learn more about the SALTO and MCOMS technology partnership, visit our website.

MCOMS HOTstream at the first luxurious gastronomy 5* Xenodocheio Milos

MCOMS HOTstream at the first luxurious gastronomy 5* Xenodocheio Milos

Athens, Greece, October 21 2022,

MCOMS is excited to announce its partnership with the highly anticipated first luxurious gastronomy 5* Xenodocheio Milos, in Athens Greece, of the world-renowned estiatorio Milos.

Located in the most interesting area in the heart of the capital of Greece and opposite the Old Parliament House, history unravels at the guest’s footsteps. In a unique combination of luxury and simplicity that is evident throughout the 43 individually styled rooms & suites, MCOMS successfully installed HOTstream Cloud TV solution.

Using MCOMS solution, integrated with the hotel’s PMS, guests are able to enjoy state-of-the-art TV technology that will transform their in-room experience. Throughout their stay, guests have access to more than 50 international and local HD channels, a vast variety of movies on demand, the latest hotel offers, facilities and services, as well as information about hotel amenities and local attractions.

“We are honored to open our doors to locals and travelers looking for a best in class hotel, dining, and entertainment experience,” said Ms. Iro Orri-Blatsiou, Managing Director at Epoque Collection Hospitality Services “Through MCOMS HOTstream, we aim to deliver an entirely new digital experience to our guests and world class hospitality services.”

Xenodocheio Milos also deployed MCOMS HOTstream Cast solution, giving the guest the same content streaming experience they enjoy at home. Guests can now connect their device and stream their own content from apps like Netflix in a safe environment.

Mr. Pantelis Kasimatis, New Business Development Director at MCOMS notes. “Xenodocheio Milos raises the bar in hospitality standards with its unique offerings and we couldn’t be happier with our collaboration. Guests can expect a range of carefully curated services that are distinctly ‘Milos’ in design, paired with the latest in hospitality technology.”

About Xenodocheio Milos:

The world-renowned estiatorio Milos proudly presents the very first luxurious gastronomy 5* hotel in the heart of Athens. A place where “philoxenia”, the sacred art of making a stranger feel like home, derives from taste, iconic simplicity and world class hospitality.

In a unique combination of luxury and simplicity that is evident throughout the 43 individually styled rooms & suites and the generously warm and attentive service, each of the bedrooms and suites are designed with Greek harmony and elegance featuring high ceilings, marble bathrooms, wooden floors, velvet soft furnishing, finest beds and linens and spacious outdoor sunny terraces some of which boast spectacular Lycabettus Hill and Old Parliament House views.

MCOMS at National Information Technology Conference & Gathering 2022, in Indonesia.

MCOMS at National Information Technology Conference & Gathering 2022, in Indonesia.

Andir, Indonesia, September 16, 2022

MCOMS (www.mcoms.com), a leading Guest Facing Solution Provider to the Hospitality Industry has partnered with Cablenet Fiber Data, a Multi-Service Operator Network Provider based in Jakarta, to participate at HITA ID event National Information Technology Conference & Gathering 2022 in Indonesia, held at the Holiday Inn Bandung Pasteur on 17 September.

HITA-ID, the national hotel association of Indonesia will be hosting for the seventh year the National Information Technology Conference & Gathering 2022, which will bring together industry leaders and procurement specialists from across the hospitality spectrum.

 Among the expert speakers that will will offer education through thought-provoking insights is Cablenet and MCOMS. Cablenet and MCOMS will be discussing the Cloud System of the future and showcase all different HOTstream TV UX designs and possibilities, our Contactless experiences, virtual remote app, HOTstream TV new capabilities, our Native Mobile applications, a live demo of our multiple integrations with hotel systems, as well as our offerings in Casting and OTT technology.

We all look forward to seeing you!

About Cablenet:

PT. Cablenet Fiber Data is an infrastructure company providing  technology that brings solutions to any project’s requirements. We started in 2014 with our first Fiber to the Home Triple Play Multiple Operator Project in GP Plaza, Jakarta. We utilize the latest Fiber Optic and Ethernet technology to meet the demands of the ever rapidly growing bandwidth needs.

About MCOMS:

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform!

MCOMS at NoVacancy, in Australia

MCOMS at NoVacancy, in Australia

Sydney, Australia, August 25, 2022

MCOMS, a leading Guest Facing Solution Provider to the Hospitality Industry is welcoming you to NOVacancy in Australia held at the world-class ICC Sydney Exhibition Center on 7-8 September 2022.

Come and visit MCOMS at the CI Group booth #730 to experience the latest in Casting, Interactive TV, IPTV, VOD, Mobile, Internet, Digital Signage and Cloud Solutions for your Hotels.

MCOMS is hosted at booth #730 by our esteemed partners Ci Group (www.thecigroup.com.au/), one of the leading technology companies addressing several verticals including Workplace Technology, LED & Display Technology, Hospitality Technology, Aged Care Technology, Responsive Smart Environments, and Workplace AV Service & Support.

MCOMS and Ci Group will showcase all different HOTstream TV UX designs and possibilities. MCOMS will also be sharing all the latest features like our Contactless experiences, virtual remote app, HOTstream TV new capabilities, our Native Mobile application, a live demo of our multiple integrations with hotel systems, as well as our offerings in Casting and OTT technology.

NoVacancy Expo & Conference, is the biggest and most important annual event for professionals in the hotel and accommodation industry in Australia, bringing technology trends, essential education and industry insights, crucial networking, and serious deal-making.

We all look forward to seeing you in our booth.

Please visit our website to see all of our products and get any additional information you may need.

MCOMS at HITEC Orlando 2022

MCOMS at HITEC Orlando 2022

Orlando, Florida, June 14 2022, 

MCOMS is excited to announce that we will be exhibiting at HITEC Orlando, which will take place on June 28-30, at the Orange County Convention Center in Orlando, Florida.

HITEC is the world’s largest hospitality technology conference that brings Hoteliers, Leaders and Professionals together and where new hospitality technology trends emerge.

MCOMS team will be available at Booth #1817 to share insights and showcase the full range of MCOMS HOTstream solutions, including our IPTV, VOD, Cast, Mobile, Internet and Digital Signage solutions. 

Attendees would also get a chance to enjoy a live demo of  our Contactless experiences, virtual remote app, HOTstream TV new capabilities, our Native Mobile applications, our multiple integrations with hotel systems, as well as our offerings in Casting.

Those interested in attending can receive a complimentary pass and schedule a meeting with our team or contact Yogi Rawal, directly at yrawal@mcoms.com 

By booking early a demo you automatically qualify to enter our drawing for a  Meta Quest 2 VR Headset .

We look forward to seeing you in Orlando!

MCOMS and Cablenet offer unique solution to The Orient Hotel Jakarta

MCOMS and Cablenet offer unique solution to The Orient Hotel Jakarta

Jakarta, Indonesia, April 20 2022, 

MCOMS has partnered with Cablenet Fiber Data, a Multi-Service Operator Network Provider based in Jakarta, to provide The Orient Hotel Jakarta with MCOMS HOTstream unique guest-facing solution. 

MCOMS and Cablenet worked closely together to provide all 150 rooms of the luxury property with a wide portfolio of interactive guest services including high definition IPTV and Interactive TV to all in-room TVs.

“We are very pleased with our selection and we feel that we have met our goals of adopting state-of-the-art technology and ensuring an elevated guest experience. Both Cablenet and MCOMS are some of the best worldwide in their respective fields.” Mr. Luis Daniel Garcia, General Manager at The Orient Hotel Jakarta.

The Orient Hotel is an ode to traditional Indonesian culture, seen through a nostalgic lens and brought to life by the Bangkok-based architect/designer Bill Bensley.

The Orient Hotel Jakarta also deployed MCOMS HOTstream Cast solution, giving the guest the same content streaming experience they enjoy at home. Guests can now connect their device and stream their own content in a safe environment.

 “When we added MCOMS, one of the leading guest-facing solution providers, to our portfolio, we did so with the intent of fulfilling a need in the industry for high-end technology paired with cutting-edge design. MCOMS HOTstream is the perfect solution for any hotel group that wants to give guests an unforgettable in-room experience” said Mr. Henry William Winata, Chief Executive Officer at Cablenet

Mr. Yemi Tjong, Regional Director Asia –Pacific at MCOMS notes. “We are delighted to have partnered with such an esteemed company like Cablenet for the exquisite The Orient Hotel Jakarta. We pride ourselves on delivering technology that elevates the guest journey and our installation at The Orient Hotel is a perfect example of what we can do.”

About The Orient Hotel Jakarta:

Travel into a nostalgic journey inspired by a bygone era from The East. The Orient is a space where culture clashes, the community begins, and memories are made. A cabinet of curiosity designed by the maximalist Bill Bensley where the past and craftsmanship are captured in an unexpected way.

About Cablenet:

PT. Cablenet Fiber Data is an infrastructure company providing   technology that brings solutions to any project’s requirements.  We started in 2014 with our first Fiber to the Home Triple Play Multiple Operator Project in GP Plaza, Jakarta.

We utilize the latest Fiber Optic and Ethernet technology to meet the demands of the ever rapidly growing bandwidth needs.

Meet MCOMS at the Seatrade Cruise Global 2022

Meet MCOMS at the Seatrade Cruise Global 2022

Miami, FL, April 7, 2022.

MCOMS is excited to announce it will be exhibiting at Seatrade Cruise Global2022, which will take place at Miami Beach Convention Center from April 26-28, 2022. Attendees can find our MCOMS team at Booth #3705.

Register today and make sure to use the promo code EXGUEST to receive a free expo pass or 10% off the VIP or conference pass.

Find out how you can keep your passengers engaged with MCOMSHOTstream Cruise solutions creating opportunities to communicate directly with guests, market cruise line offerings and provide a truly personalized sailing experience.

MCOMS team will be available at Booth #3705 to share insights and showcase the full range of MCOMS HOTstream Cruise  solutions, including IPTV, VOD, Cast, Mobile, Internet and Digital Signage.

To make an appointment with us, contact Pantelis Kasimatis, directly at pantelis@mcoms.com  or click here.

We look forward to seeing you in Miami.

MCOMS at Arab Health Dubai 2022

MCOMS at Arab Health Dubai 2022

Dubai, UAE, January 20, 2022.

MCOMS is excited to announce that will be exhibiting at Arab Health Dubai 2022, which will take place at Dubai World Trade Center from January 24-27, 2022. Visitors can find MCOMS team at Stand R.E53.

With technology and innovation taking centre stage, Arab Health, the leading medical equipment exhibition in the Middle East, will bring together more than 56,000 healthcare professionals eager to learn, network and trade.

MCOMS team will be available at Hall R Stand E53 to share insights and showcase the full range of MCOMS HealthCARE solutions, including our IPTV, VOD, Cast, Mobile, Internet and Digital Signage solutions.

To make an appointment with a member of our sales team, contact Pantelis Kasimatis, directly at pantelis@mcoms.com

We look forward to seeing you in Dubai.

About MCOMS

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Cast and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS’s Statement on Java Apache Log4j Logging Framework Vulnerability

MCOMS’s Statement on Java Apache Log4j Logging Framework Vulnerability

 December 24 2021,  

Earlier this month a major vulnerability in Apache Log4j was disclosed. Our team of experts immediately began an exhaustive investigation to detect any associated threat activity.

 MCOMS would like to reassure our customers and partners that we do not use any software that would be affected by this vulnerability. This includes the mcoms.com website, the HOTstream product suite as well as all applications, and services we provide, past or present.

Security is our top priority and we are committed to taking all appropriate measures to ensure our software and services are as secure as possible.

About MCOMS

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Cast and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Cast, and Digital Signage platforms are completely integrated and commerce ready for hotel guests.

Patina Maldives selects MCOMS HOTstream powerful in-room TV experience

Patina Maldives selects MCOMS HOTstream powerful in-room TV experience

Fari Islands, Maldives, November 24 2021,  

MCOMS, a leading guest-facing solution provider for the hospitality industry is proud to announce a partnership with Patina Maldives, Fari Islands to offer guests a powerful in-room TV experience.

MCOMS HOTstream TV solution allowed the resort to offer guests a wide portfolio of interactive guest services, including welcome message, view bill, room service, HD TV channels and many more, to all in-room TVs.

Patina Maldives also enhanced the guests’ digital experience with HOTstream Cast, a unique solution that allows guests to enjoy their own content from their favourite apps (e.g. Netflix, Youtube, Amazon Prime, Spotify etc) streamed directly to the in-room TVs.

Mr Ahsan Solih, IT Team Leader at Patina Maldives, Fari Islands notes “Nowadays technology plays a huge role for the modern traveller. We were looking for a solution that would elevate guest engagement and exceed our guests’ expectations. Through MCOMS HOTstream solution, guests can access every bit of information on the hotel and at the same time utilize all our facilities and offerings from the ease of their in-room TV.”

Patina Maldives is part of the Fari Islands, an archipelago with three islands anchored by world-class hospitality brands that celebrate nature, craft and connection. Each of the 90 private villa sanctuaries is honed from natural materials and minimal interiors to soothe your senses and soul.

Mr. Yemi Tjong, Regional Director – Asia Pacific for MCOMS adds “Patina Maldives is the new hospitality landmark in Maldives and we are honoured to be a part of this project. MCOMS’s commitment to offering exceptional services will never cease to further as we bring our clients to the next level of hospitality.”

About Patina Maldives

Patina Maldives, Fari Islands is the inaugural flagship property from sophisticated new lifestyle brand Patina Hotels & Resorts, the latest hospitality concept by Capella Hotel Group. Designed by renowned Brazilian architect Marcio Kogan, Patina Maldives offers 90 contemporary one- to three-bedroom Beach and Water Pool Villas, alongside 20 Fari Studios, all of which embody a harmony of sanctuary and stimulation. Set in the Fari Islands archipelago in North Malé Atoll, guests can immerse themselves in a new expression of island life through thoughtful tailor-made wellness journeys, interactive music programmes, captivating culinary experiences, and bask in the light-filled James Turrell Skyspace Amarta — all while embracing the vibrant social scene that emanates from the destination’s communal heart: the Fari Marina Village and Fari Beach Club.

MCOMS at HITEC Dallas 2021

MCOMS at HITEC Dallas 2021

Dallas, TX, September 15, 2021.

MCOMS is excited to announce it will be exhibiting at HITEC Dallas, which will take place on September 27-30, 2021 at the Kay Bailey Hutchison Convention Center in Dallas, Texas.

HITEC is the world’s largest hospitality technology conference that brings leaders and professionals together and where new hospitality technology trends emerge.

MCOMS team will be available at Booth #1201 to share insights and showcase the full range of MCOMS HOTstream solutions, including our IPTV, VOD, Cast, Mobile, Internet and Digital Signage solutions. Attendees would also get a chance to experience our Contactless experiences, virtual remote, and a live demo of our multiple integrations with hotel systems.

Mr. Costas Sakellariou, CEO at MCOMS, notes: “We are thrilled to return to HITEC and be a part of the event. In these hard times, technology can help us stand out from the competition and offer a unique guest experience. We look forward to reconnecting with our partners and hoteliers to present all the innovative solutions we have designed for guest engagement.”

Attendees can book a meeting with our team or contact Yogi Rawal, directly at yrawal@mcoms.com

We look forward to seeing you in Dallas.

About MCOMS

 MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Cast and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Cast, and Digital Signage platforms are completely integrated and commerce ready for hotel guests

Caesars Palace Dubai enhances guest experience with MCOMS solution

Caesars Palace Dubai enhances guest experience with MCOMS solution

Dubai, UAE, August 31 2021, 

MCOMS is excited to announce that the multi-awarded Caesars Palace Dubai has selected MCOMS HOTstream solution to enhance its guest experience and increase engagement.

Nestled on Bluewaters, Dubai’s most sought-after island oasis, Caesars Palace Dubai is an immersive lifestyle destination featuring indulgent stays, iconic hospitality, world-class dining experiences, awe-inspiring entertainment, and more.

Caesars Palace Dubai guests can now take advantage of MCOMS HOTstream platform’s exclusive features to relax in their rooms while ordering room service, making requests and reservations for the hotel’s facilities, watch their favourite TV programs, access information, and explore the resort’s amenities and services.

“Our endeavour at Caesars Palace Dubai is to ensure guests’ comfort in delivering unique and memorable experiences; and we rely on the expertise of reputed partners in upholding the highest service standards. In MCOMS, we find a robust combination of industry expertise and exciting new technologies that help us meet our goals.” notes Mr. Atul Aggarwal, Area Director Of IT at Caesars Palace Dubai.

In addition, through HOTstream Signage, the resort can reach out to guests, publish information and promote services utilizing public displays that are placed in key resort areas.

Mr. Dimitris Xenos, VP Sales at MCOMS adds “We are excited to be chosen by Caesars Palace Dubai, one of the most respected and recognizable brands in the hospitality industry. MCOMS focus and commitment to technology development and innovation are key to our continued growth and we’re very appreciative of the opportunity we were given.”

About Caesars Palace Dubai

Caesars Palace Dubai is an immersive, luxury lifestyle resort located in the heart of the Bluewaters community. Offering a curated selection of unconventional, unforgettable experiences for all ages, the hotel is renowned for its contemporary, Roman-esque inspired design and uninterrupted views of the Arabian Gulf and Dubai’s skyline.

Positioned at the western edge of Bluewaters Island, the resort has the ambience of a relaxed, luxe island getaway. Set on a pristine 500-metre private, white sandy beach with spectacular sunset views, Caesars Palace Dubai is surrounded by luscious palm tree-lined grounds and temperature-controlled pools with views overlooking the gulf horizon.

The resort’s contemporary rooms and suites can be found across the Palace Tower and Julius Tower, each with its own energy and flair. From chic home-away-from-home, relaxed luxury retreats in the Palace Tower; vibrant, energetic, and family-friendly Julius Tower stays to elegant, comfortably indulgent long-stays at The Residences, Caesars Palace Dubai offer beautifully designed guest experiences elevated by its signature hospitality.

Home to an array of world class amenities, guests can dine at some of the city’s best restaurants, helmed by Celebrity chefs; relax and rejuvenate at the award-winning Qua Spa and enjoy state-of-the-art fitness facilities. Visitors can experience the ultimate daycation at stylish beach club, Cove Beach or use the Caesars Forum, a one-of-a-kind meetings and events venue.

Caesars Palace Dubai is a joint venture between Caesars Dubai, LLC, an indirect subsidiary of Caesars Entertainment Corporation, and Meraas.

For bookings or more information about Caesars Palace Dubai, please visit caesars.com/dubai.

The Ritz-Carlton Maldives enhances guest experience with MCOMS HOTstream solution

The Ritz-Carlton Maldives enhances guest experience with MCOMS HOTstream solution

Fari Islands, Maldives, August 11 2021,

The Ritz-Carlton Maldives, Fari Islands resort has chosen to install MCOMS HOTstream unique guest-facing solution to enhance their guest experience.  

Located in Fari Islands, an archipelago on the north-eastern tip of North Malé Atoll, the area is famous for its untouched white-sand beaches and brilliant azure waters teeming with marine life. Featuring stunning minimalist architecture, the resort invites guests to embrace the beru, or circle of island life, and welcomes them into a world of exceptional luxury and memorable experiences.

MCOMS provided the hotel with a wide portfolio of interactive guest services including high definition IPTV and Interactive TV to all in-room TVs that is especially designed for The Ritz-Carlton Maldives, Fari Islands and their guests. 

Mr. Yemi Tjong, Regional Director Asia –Pacific at MCOMS notes: “We wanted to create a customizable solution that would increase guest engagement and enhance the guest’s digital journey, and we are confident that we have succeeded.”

The resort also deployed MCOMS Chromecast solution, HOTstream Cast, giving the guest the same content streaming experience they enjoy at home. Through an easy and intuitive two-step procedure, the guest can now connect their device and stream their own content in a safe environment.

“We are really happy with the solution that MCOMS provided. Content streaming is an absolute must for the hospitality and is here to stay. We were looking for an efficient yet stable solution that would offer an elevated and consistent streaming experience to the guests and we have found it in MCOMS HOTstream” Pugazhenthi Kannan, IT Manager at The Ritz-Carlton Maldives, Fari Islands.

About The Ritz-Carlton Maldives, Fari Islands:

The property is ideally located at Fari Islands, in the North Malé Atoll of the Maldives, which is a 45-minute journey by speedboat or a 10-minute seaplane flight from Malé International Airport. The resort features white sandy beaches, turquoise lagoons and coral reefs with marine life. Shaped by the Maldivian sun and shored by the Indian Ocean, guest villas at The Ritz Carlton Maldives, Fari Island are expected to range in size from one to three bedrooms,featuring the refined elegance and legendary service that define The Ritz-Carlton brand. The property is also expected to offer a choice of outstanding culinary venues serving an array of international and local cuisines, in addition to a full suite of fitness and recreational facilities including a signature Ritz-Carlton Spa. The  Ritz-Carlton  Maldives, Fari  Islands  is part  of  Fari Islands,  an  archipelago that  features  three world-class hospitality brands inclusive of The Ritz-Carlton. The guests are expected to have access to a picturesque Fari  Marina – the  archipelago’s  communal beating  heart.  Built around  a  vibrant Beach  Club,  Fari Marina  features  charming boutiques  and  a handpicked  selection  of dining  options.  Spaces have  been  designed by  the  renowned Kerry Hill Architects, to bring about a delicate balance of serene and social.

MCOMS at NoVacancy Expo & Conference, in Australia

MCOMS at NoVacancy Expo & Conference, in Australia

Sydney, Australia, May 19, 2021

MCOMS , a leading Guest Facing Solution Provider to the Hospitality Industry is welcoming you to NoVacancy in Australia held at the world-class ICC Sydney on 1-2 June 2021.

Come and visit MCOMS at Corporate Initiatives (CI) booth #952 to experience the latest in Casting, Interactive TV, IPTV, VOD, Mobile, Internet, Digital Signage and Cloud Solutions for your Hotels.

MCOMS is co-host at booth #952 with our esteemed partners Ci Group, one of the leading technology companies addressing several verticals including Workplace Technology, LED & Display Technology, Hospitality Technology, Aged Care Technology, Responsive Smart Environments, and Workplace AV Service & Support.

MCOMS and Ci Group will showcase all different HOTstream TV UX designs and possibilities. MCOMS will also be sharing all the latest features like: our new native Mobile app, HOTstream Cast capabilities, MCOMS web-based content management tool and a live demo of our multiple integrations with hotel systems, as well as our offerings in IPTV and OTT technology.

NoVacancy Expo & Conference, is the biggest and most important annual event for professionals in the hotel and accommodation industry in Australia, bringing technology trends, essential education and industry insights, crucial networking, and serious deal-making.

We all look forward to seeing you in our booth.

Please visit our website, www.mcoms.com to see all of our products and get any additional information you may need.

Crystal Expedition Cruises’ Crystal Endeavor to set sail with MCOMS onboard experience

Crystal Expedition Cruises’ Crystal Endeavor to set sail with MCOMS onboard experience

Miami, US, April 12 2021 

 MCOMS celebrates the latest collaboration with Crystal, aboard Crystal Endeavor, Crystal Expedition Cruises’ first expedition ship, set to debut this July. 

With a proven record of more than 20 years’ experience in IPTV, VOD, Mobile, Signage technologies and luxury hospitality services, MCOMS was trusted by Crystal to implement its innovative HOTstream Cruise platform, a highly customizable digital platform for content and connectivity throughout the sailing experience.

With the HOTstream Cruise platform integrated through Crystal Endeavor’s 100 guest suites, travelers will have access to concierge services, live and On Demand Entertainment, and a plethora of information via flat-screen HD TVs. 

Guests can relax and recharge in their suites while ordering room service, making requests and reservations for the ship’s facilities, onboard events and shore excursions. Features also include access to a variety of information including onboard folios, enrichment presentations from guest experts, destination info and daily restaurant menus. HOTstream Cruise also offers a vast library of blockbuster films, entertainment and music on demand, as well as live views from the ship.

HOTstream Cruise solution enables cruise lines to provide guest interactive services creating opportunities to communicate directly with guests, market their offerings and comes with an easy-to-use OMS web-based management tool. MCOMS also designed a unique feature that transforms suites’ and staterooms’ HD TVs into a gallery of beautiful rotating pictures when idle, further elevating the onboard experience.

“A streamlined, intuitive interface that further enhances the personalized options for our guests is integral to the Crystal experience,” said John Polimenakos, Crystal’s vice president, Information Technology. “MCOMS truly understands the luxury of placing everything travelers’ could need at their fingertips and the new emerging contactless trends. They are a wonderful partner in bringing their innovations to life aboard our first expedition ship.” 

The collaboration between MCOMS and Crystal started in 2017 with the launches of Crystal River Cruises’ new-build ships Crystal Bach and Crystal Mahler and the dramatic renovation of Crystal Cruises’ Crystal Symphony. It continued in 2018 when sister river ships Crystal Ravel and Crystal Debussy debuted and Crystal Serenity completed her own redesign and in 2019, Crystal Mozart.

“We are proud to continue our partnership with Crystal to integrate high-tech convenience with luxury aboard Crystal Endeavor, just as we have aboard all of the celebrated ships of the Crystal fleet,” said Pantelis Kasimatis, New Business Development Director at MCOMS. “As Crystal ships are known for anticipating guests’ every wish and preference, MCOMS specializes in making these readily accessible at a technological level, inherently offering more luxury in the platform’s ease and intuitiveness.”

Cruise contactless experiences to welcome back your guests

Cruise contactless experiences to welcome back your guests

Miami, US, April 2 2021,

Coming out of the pandemic, the need for contactless experiences has become paramount for both travelers and cruise lines. Cruise lines are now called to welcome back their guests by adapting their offerings and standards and provide peace of mind and effortless operation.

MCOMS, acknowledging the recent challenges has designed some innovative solutions to enable cruise lines to provide tailor made guest interactive services to stateroom TVs and mobile devices, and create frictionless processes.

Through MCOMS HOTstream TV and  Mobile solution, guests can book services and manage daily activities on their personal devices,eliminating the need to contact directly the ship staff. Features include the ability to make reservations to ship facilities, restaurants, spa, order in-room dining, service requests as well as view their bill and many more. 

More than fifty integrations with different systems are already implemented by MCOMS and more are currently underdevelopment so that that ship staff and guests can utilize every system available, improving the sailing experience. 

MCOMS also offers a TV remote web app so that guests can control the in-room TV without touching the remote, in order to watch live TV channels with EPG and Video On Demand movies. The HOTstream Mobile app comes with room controls to manage temperature, ventilation, lighting and drapes. HOTstream Room Controls can be integrated with any GRMS system.

MCOMS further enhances the contactless experiences for guests, with HOTstream Signage an easy-to-use digital signage solution for public displays in the ship. Now your guests can have access to up to date information, wayfinding services and promotions in public areas, thus avoiding unnecessary contacts.

Finally, it is no secret TV remote controls can also play host to a number of cold viruses and other germs. MCOMS is proud to announce that is launching a new RCU with an antimicrobial surface that is designed for easy disinfection, offering an extra layer of protection for your guests. 

Mr.Pantelis Kasimatis, New Business Development Director at MCOMS, notes: “Guest expectations in the post Covid-19 era have changed dramatically. Cruise lines have been working hard to provide a safe and secure environment for their guests. By selecting MCOMS HOTstream solution they can continue to dazzle their guests with their amenities and services with no discounts on quality or options. In these hard times, technology can help us stand out from the competition and offer a unique guest experience. We are all in this together.”

Contact today Mr. Pantelis Kasimatis at pantelis@mcoms.com to explore MCOMS HOTstream Cruise  solution.

MCOMS will be showcasing the HOTstream Cruise solution at Seatrade Cruise Virtual, Tech & Innovation, on April 14th. You are welcome to register and experience firsthand the amazing results. 

Innovative Swisscom’s Cloud IPTV solution powered by MCOMS at The Riffelalp Resort 2222m

Innovative Swisscom’s Cloud IPTV solution powered by MCOMS at The Riffelalp Resort 2222m

Zermatt, Switzerland, March 9 2021,

The five star Riffelalp Resort 2222m has selected Swisscom’s Cloud IPTV powered by MCOMS to enhance its offerings with powerful in-room and mobile guest experiences. 

Since the 19th century, guests have considered the Riffelalp Resort as an exclusive place for peace and relaxation. Far away from the ordinary at a height of 2222 m, an oasis of tranquility, unspoilt nature and warm hospitality awaits guests. 

This project is a major milestone in the unique partnership between MCOMS and Swisscom, that have teamed up to enrich and expand their offerings and deliver advanced cloud TV services for five star properties. 

“Swisscom and MCOMS proven technology and unique expertise in deploying such solutions have enhanced our guests’ digital experience and enable us to stay at the forefront of technology trends in the hospitality industry.” notes Mr. Hans Jörg Walther, Hut Keeper at Riffelalp Resort 2222m. 

Through Swisscom’s Cloud IPTV solution powered by MCOMS, the Hotel offers guests a wide portfolio of interactive guest services. In addition, thanks to the Cloud IPTV user interface the guests have access to a lot of helpful information and services concerning the Zermatt Ski Resort Area.

The hotel also added a Mobile app for iOS and Android devices. Using their mobile devices, guests can now explore more information about the hotel and Zermatt Ski Resort Area, access hotel offers, services, facilities and much more.

“We are delighted to team up with MCOMS yet again, and together innovate and maximize efficiency through technology for our customers. The Riffelalp Resort 2222m installation solidifies our place in the Swiss luxury hospitality market and we look forward to seeing the development of our activities not only in the hospitality market but also in other verticals.” notes Mr. Luca Bonalumi, Manager Hospitality Services at Swisscom. 

Mr. Pantelis Kasimatis, Sales Manager for MCOMS in Europe adds “We are thrilled to extend our long-time partnership with Swisscom that has been an important ally. We believe this partnership will continue to create value for all luxury properties looking to make a difference through exciting innovations and technical expertise.”

To schedule a demo or for more information on Swisscom’s Cloud IPTV solution powered by MCOMS, please contact:

Mr. Pantelis Kasimatis, pantelis@mcoms.com  

Mr. Luca Bonalumi,  Luca.Bonalumi@swisscom.com

About MCOMS

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship,healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes,smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD,Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready for hotel guests. 

About Swisscom

Swisscom is Switzerland’s leading telecom provider and one of its foremost IT companies,headquartered close to Bern. Outside Switzerland, Swisscom offers broadband internet in Italy with Fastweb.Swisscom offers mobile communications, fixed networks, internet and digital TV to corporate and residential customers. The company is also one of Switzerland’s largest providers of IT services. 

About The Riffelalp Resort 2222m 

At 2222 metres, you’re a lot closer to heaven and in the clear thin air the stars put on their most breathtaking display. Reception holds the key to a heavenly experience.

Since the19th century, guests have considered the Riffelalp as an exclusive place for peace and relaxation and they appreciate the diversity between sports activities,pleasant relaxation and the luxurious delights that the Riffelalp Resort 2222 moffers.  

Arriving is an experience in itself. As the rack railway climbs and the commotion of the village is left behind, sit back,relax and enjoy the majestic view of the Matterhorn. 

The Grand Hotel Riffelalp celebrated its grand opening for summer tourism on 10th July 1884 and quickly became a playground for Europe’s high society. Today,Riffelalp Resort continues that great tradition with all the comforts of a modern***** hotel.

MCOMS provides mobile contactless experience at COMO Metropolitan Miami Beach

MCOMS provides mobile contactless experience at COMO Metropolitan Miami Beach

Miami, FL, October 20 2020, 

MCOMS is proud to announce that COMO Metropolitan Miami Beach has selected MCOMS HOTstream Mobile app for iOS and Android devices to further enhance the hotel’s luxury contactless experience.

An Art Deco luxury design hotel, COMO Metropolitan Miami Beach is a74-room Miami hotel in the heart of the Miami Beach historic district. COMO Metropolitan Miami Beach that was already deploying MCOMS IPTV hospitality solution, delivering unique digital experiences to their guests, has now opted for a fully customized hotel branded mobile app to compliment it.

COMO Metropolitan Miami Beach guests can now enjoy the latest technology offered by HOTstream solution including a vast variety of video on demand movies, channels and TV guide. In parallel, guests can access all interactive hotel services,information and photo galleries, check the area map and points of interest (POIs), get weather information, see the list of events and many more.

Mr.  Elton Hazel,  IT Manager  at COMO Metropolitan Miami Beach notes: ”We are all excited about the app. The COMO team was looking to add to the contactless guest experience offerings, keeping up with current events and industry trends. MCOMS did a fantastic job we were very impressed with the app functionality and design.”

In addition to further facilitate guests, the app includes a  remote control feature  allowing each guest to control their in-room TV with their own tablet or smartphone, and the option to select the channel on the device and watch it on the TV screen.

Mr.  Yogesh Rawal, Senior VP Sales North America  at MCOMS notes ”MCOMS HOTstream Mobile solution is a carefully designed product that will compliment any luxury hotel digital guest services. We are thrilled that COMO Metropolitan Miami Beach entrusted us not only with their IPTV system but also with their mobile app and we are confident that their guests will enjoy all the new mobile features.”

About COMO 

Metropolitan Miami Beach An Art Deco luxury design hotel, COMO Metropolitan Miami Beach is a 74-room Miami hotel in the heart of the Miami Beach historic district, overlooking America’s most iconic beach. COMO Metropolitan Miami Beach delivers the perfect blend of rest and revelry, urban modernity and period charm by way of light-filled rooms, and a leading edge interiors by the Italian designer, Paola Navone.

MCOMS and Swisscom unite to provide powerful guest experiences at Schweizerhof Luzern Hotel

MCOMS and Swisscom unite to provide powerful guest experiences at Schweizerhof Luzern Hotel

Lucerne, Switzerland, June 30 2020,

MCOMS, a leading guest-facing solution provider for the hospitality industry is proud to announce that has partnered once again with Swisscom, Switzerland’s leading telecom provider and IT company, to provide Schweizerhof Luzern Hotel with powerful in-room and mobile guest experience.

The five-star-hotel Schweizerhof Luzern is situated right on the shores of Lake Lucerne and has been managed by the Hauser family, for more than 150 years. The festival hotel boasts 101 spacious rooms and suites, outstanding service, three speciality restaurants, a wellness area and stunning banquet rooms.

Mr.  Clemens Hunziker, General Manager at, Schweizerhof Luzern Hotel notes ” We were interested in a solution to further extend our brand and amenities while delivering a secure and unforgetable digital experience for our guests. We trusted Swisscom and MCOMS to design a unique solution specifically tailored to our version hospitality, and we are more than pleased with the results.”

The partnership between MCOMS and Swisscom allowed the Hotel to offer guests a wide portfolio of interactive guest services including welcome message, view bill, HD TV channels, appr. 100 HD movies and more interactive services to all in-room TVs, enhanced with HOTstream Cast, the unique solution that allows guests to enjoy their own content from their favourite apps (e.g. Netflix, Youtube, Amazon Prime,Spotify etc) directly to the in-room TVs.

Thanks to the Swisscom Networks expertise and the Integration of Wireless and Wired Network the HOTstream hospitality platform was implemented in Hybrid mode and all interactivity and apps are working over the WiFi.

To complement the hotel’s luxury experience, the hotel added HOTstream’s Mobile app for iOS and Android devices that allows access to hotel offers, services and facilities, maps of the area with Points of Interests and TV channels. In addition to enhance contactless experiences for the guests, the app includes a remote control feature allowing each guest to control their in-room TV with their own tablet or smartphone, and the option to select the channel on the device and watch it on the screen.

“The combination of HOTstream’s robust platform and Swisscom’ s technical expertise, allowed us to offer a truly elevated in-room and mobile guest experience at the property. We’re thrilled to provide Schweizerhof Luzern Hotel with the ability to meet guest expectations with even more options through our partnership with MCOMS.” notes Mr.Luca Bonalumi, Manager Hospitality Services at Swisscom.

Mr. Pantelis Kasimatis,Sales Manager for MCOMS in Europe adds”This project’s success is due to the excellent cooperation between the Hotel’s, MCOMS and Swisscom’ s technical teams. We worked closely to ensure the result would meet the standards of the Schweizerhof Luzern Hotel’s high profile.”

About Schweizerhof Luzern Hotel

Opened in 1845, the five-star Hotel Schweizerhof Lucerne is located directly on the shores of Lake Lucerne and just a stone’s throw from the city centre of Lucerne. It has been run by its hosts,the Hauser family, for more than 150 years. The festival hotel has 101 spacious rooms and suites, excellent service, three speciality restaurants, a wellness area and breathtaking banquet rooms. Each of the award-winning rooms is dedicated to a former guest and thus tells its own story. Spend a night here, continue to write the Schweizerhof history and feel like the great thinkers, artists, politicians, sportsmen, musicians or crowned heads from the past or present who have enriched the historic rooms with their visits. In addition to the hotel’s excellent location and the sweeping view of Lake Lucerne and the breathtaking mountain panorama, guests can expect a first-class programme of events. The Hotel Schweizerhof Lucerne accommodates exquisite concerts by renowned promoters and even appears itself as the organizer of well-known events: Blue Balls Festival, Lucerne Blues Festival, Zaubersee Festival, The Retro Festival, World Band Festival and Schweizerhof Unplugged are just a few of these famous names.

About Swisscom

Swisscom is Switzerland’s leading telecom provider and one of its foremost IT companies,headquartered close to Bern. Outside Switzerland, Swisscom offers broadband internet in Italy with Fastweb.Swisscom offers mobile communications, fixed networks, internet and digital TV to corporate and residential customers. The company is also one of Switzerland’s largest providers of IT services.

Welcome back your guests with contactless experiences and antimicrobial TV remotes

Welcome back your guests with contactless experiences and antimicrobial TV remotes

New York, US, May 21 2020,  

MCOMS, acknowledging the recent COVID-19 challenges that have come to shape again the hospitality industry, has designed some innovative solutions to enable hoteliers to provide tailor made guest interactive services to mobile devices, and communicate directly with their guests.

With the recent Corona virus global outbreak, the public has become increasingly concerned with public health, hotel room cleanliness and sanitation. Hoteliers are now called to adapt their offerings and standards and provide peace of mind to the guests. Through MCOMS HOTstream Mobile solution, guests have access to multiple features and services, eliminating the need to contact directly the hotel staff.

Features of the solution include the ability to make reservations to hotel facilities, restaurants, spa or golf, order In-room Dining, Service Requests as well as View Bill and Express Checkout.

More than fifty integrations with different systems are already implemented by MCOMS and many more are currently under development so that the hotel can utilize every hotel system available.

HOTstream Mobile also offers a TV remote app so that guests can control the in-room TV without touching the remote, live TV channels with EPG and Video On Demand movies. The Mobile app comes with a JSON/Rest API so it can be integrated with any hotel app.

In addition, through the app guests can now access the full digital compendium and all Hotel directories available on the Mobile or the in-room TV.

Finally, it is no secret TV remote controls can also play host to a number of cold viruses and other germs. MCOMS is proud to announce that is launching a new RCU with an antimicrobial surface that is designed to exterminate most of viruses and bacteria and allows for easy disinfection, offering an extra layer of protection for your guests. Novelty antimicrobial RCU by MCOMS shields your guests from viruses.

Mr. Costas Sakellariou, CEO at MCOMS, notes: “Hotels have been working hard to provide a safe and secure environment for their guests. By selecting MCOMS HOTstream solution they can continue to dazzle their guests with their amenities and offerings with no discounts on quality or options. In these hard times, technology can help us stand out from the competition and offer a unique guest experience. We are all in this together.”

We are extremely happy to announce a limited time offer, of a 67% discount on HOTstream Mobile app for Android and iOS guest devices, for all orders received until the end of September. To that end, we are also offering a 50% discount on support services and various integrations with hotel systems. Contact today your Account Manager or send us an e-mail at sales@mcoms.com to explore MCOMS HOTstream Mobile solution.

MCOMS statement on COVID-19 crisis

MCOMS statement on COVID-19 crisis

April 3 2020,

The COVID-19 outbreak has drastically hit the hospitality, transportation and sports events industries globally.  Through these unprecedented times, MCOMS has taken all preventive measures to ensure the health and safety of our employees, their families, and our customers, following the guidance of the authorities in each of the regions in which we operate.

We have implemented remote work policies, limited travel for all MCOMS team members, and we are in constant communication with all our customers, vendors and partners. MCOMS team continues to work hard to offer a seamless customer support service, to complete all on-going installations, and adapt to the new conditions.

In addition MCOMS has proposed a specific relief plan for Hotels that have been shut down due to quarantine or federal, state or local government regulations and orders, acknowledging the difficult times we are all experiencing and supporting our customers through these. For more information please contact us at sales@mcoms.com or e-mail directly your account manager.

Finally we would like to take a moment and salute The Wythe hotel for doing their part in the battle with Corona virus, by offering free of charge their rooms to the State of New York. MCOMS supports initiatives like that and has agreed to waive all HOTstream services related fees for the Wythe during these critical months.

We are open for business and ready to support you and work through this together.

Yours sincerely,

Costas Sakellariou

CEO MCOMS

Parklane, a Luxury Collection Resort & Spa, partners with MCOMS

Parklane, a Luxury Collection Resort & Spa, partners with MCOMS 

Limassol, Cyprus, January 22 2019,

Parklane, a Luxury Collection Resort and Spa has partnered with MCOMS to install HOTstream hospitality platform in all its 274 rooms and suites.

Ideally positioned along the southern coastalstrip of Cyprus with easy access to Limassol city, Parklane is re-imagined as a beach-side, lifestyle destination. Radiating across carefully-crafted landscape, it is the only upscale international brand with elevated offerings for business and leisure. The accommodations are diverse, with a choice of rooms and suites some including private pools.

HOTstream provides a wide portfolio of interactive guest services including high definition IPTV, Video on Demand of more than 100 first run Hollywood movies and Interactive TV to all in-room TVs and guest mobile devices though a consistent user interface that is especially designed for Parklane and their guests.

Through HOTstream’s unique technology “all services to all screens“, each guest has access to all hotel interactive services using the preferred device: tablet, smartphone or in-room TV. In parallel, HOTstream’s Mobile app for iOS and Android devices includes a remote control service allowing each guest to control their in-room TV with their own tablet or smartphone, access to hotel offers, services and facilities, maps of the area with Points of Interests, TV channels.

Mr. York Brandes the General Manager at Parklane, a Luxury Collection Resort and Spa notes “HOTstream solution is well aligned with our expectations and plans for state of the art interactive services towards our guests. More importantly the use of technology is smart, well planned and responding to modern lifestyle.”

Mr. Costas Sakellariou, CEO at MCOMS notes “Parklane is a unique hotel focused in providing an unforgettable experience to their guests. We are delighted that they selected HOTstream as their preferred TV and Mobile solution, after an extensive evaluation process. We look forward to providing similar experiences to all of our future customers, enhancing not only their guest experiences but at the same time adding incremental revenue opportunities for the Hotel!”

MCOMS will showcase the latest solutions at Hospitality Expo Cyprus 2020, January 25-27 in Metropolitan Expo, Nicosia, Cyprus. Stop by our Booth #605 and enjoy a truly immersive hospitality experience.

About Parklane, a Luxury Collection Resort& Spa, Limassol:

Radiating across 85.5k m2 of thoughtfully-crafted landscape, it hails as the only upscale international brand with an elevated and varied offering, for both business and leisure guests, as yet unseen on the island. The diversity of accommodation extends from family-friendly to adult-only, with a choice of rooms and suites, some with private pools. Of the three generously-sized pools, one is seawater, another caters for adults only and each is populated by cabanas, poolside dining and sun loungers. A comprehensive resort, Parklane appeals to myriad tastes. Housing five distinct restaurants and two bars, it also has unmatched meetings facilities, including a vast 800m2 ballroom, imaginative Park Kidz club, transformative Kalloni SPA with 14 treatment rooms and a 300-meter long sandy beach. Parklane is a multidimensional setting that is both immersive and personalized, redefining the art of living while retaining the historic resonance of the island.

Ideally positioned along the southern coastal strip of Cyprus with easy access to Limassol city, Parklane is re-imagined as a beach-side, lifestyle destination. Radiating across carefully-crafted landscape, it is the only upscale international brand with elevated offerings for business and leisure. Our accommodations are diverse, from family-friendly to adult-only, with a choice of rooms and suites some including private pools. Three vast pools are populated by cabanas, sun loungers and poolside dining.

Grand Hyatt Athens dazzles guests with MCOMS hospitality solution

Grand Hyatt Athens dazzles guests with MCOMS hospitality solution

Athens, Greece, November 21 2019, 

The stunning Grand Hyatt hotel in Athens has selected MCOMS HOTstream solution to provide guests with a premium in-room experience. MCOMS was tasked to design a tailor-made solution to install in each and every of the 309 rooms and suites.

Mr. Andreas Kapsalis, Director at Hines, owning company of Grand Hyatt Athens notes “Our team was in the lookout for a service that goes beyond just watching TV. Our top criteria during the selection were ease of use, luxury, intricate design and flexibility. MCOMS solution checked all the boxes for us.”

Located on the famous Syngrou Avenue, between the cultural center of the historic city of Athens and the cosmopolitan Athenian Riviera, Grand Hyatt Athens offers the ultimate hospitality experience in a city with a heady mix of history and edginess.

HOTstream is expanding the traditional guest room offerings with HD TV channels and a complete digital compendium providing guests with a branded hotel experience and hotel & local area information.

Through HOTstream VOD, a wide selection of HD movies is available on demand to all guests simply with the press of a button. In addition, through the integration with Hyatt Envision, HOTstream Signage allows for automatic information update on the monitors located by the conference area and meeting rooms of the hotel.

MCOMS also provided the HSIA solution to offer all guests secure and reliable high speed Internet, corresponding to the constantly growing needs for bandwidth smart devices have brought along, offering also 24/7 guest support service.

Mr. Costas Sakellariou, CEO at MCOMS notes “Grand Hyatt is an impressive blend of luxury and comfort and it needed to be reflected in the TV system. We made sure to take into consideration the unique profile of the property and offer their guests the very latest in hospitality technology.”

MCOMS will showcase the latest solutions at International Hotel Equipment Exhibition, XENIA, November 23-25 in Metropolitan Expo, Athens, Greece. Stop by our Booth Hall 3 #B41 and enjoy a truly immersive hospitality experience. 

About Grand Hyatt Athens:

Experience the Past and Present of Athens

Located on the famous Syngrou Avenue, between the cultural center of the historic city of Athens and the cosmopolitan Athenian Riviera,Grand Hyatt Athens offers the ultimate hospitality experience in a city with a heady mix of history and edginess. Explore the vibrant city of Athens, discover the narrow streets and small buildings of Plaka, and merge into 3.000 years of Greek history while visiting the Acropolis Hill.

Exquisite comfort awaits you in the newly built modern guestrooms and suites, equipped with the latest amenities, impressive marble bathrooms and spacious living and working areas. Additional exclusivity is granted to suite and club room guests with access to the Grand Club Lounge, offering the comforts of home with refined luxury touches such as personal concierge services and culinary highlights throughout the day.

MCOMS new Standalone Casting solution brings your guest’s content on the big screen

MCOMS new Standalone Casting solution brings your guest’s content on the big screen

Dubai, UAE, October 31 2019,

MCOMS is proud to announce that is expanding its HOTstream Cast solution offering, with an innovative standalone casting option, agnostic of the TV model, or Guest TV system. For the past few years MCOMS HOTstream Cast solution was offered as part of the HOTstream TV platform, ensuring that guests have the same content streaming experience they enjoy at home. The standalone solution not only gives your guests control over their in-room entertainment but can run independently without the use of any interactive system.

Guests can easily access their own content from Netflix, HBO, YouTube, Spotify and many more applications in a secure and managed environment with a simple 2 step pairing procedure. The HOTstream Cast standalone solution allows the guest not only to cast content and simultaneously use their mobile device for other applications but also guarantees security for their content and credentials.

For the hotel, the solution provides managed access to the cast devices, minimal requirements on the existing network infrastructure and an intuitive guest experience in a hotel branded environment that will boost guest satisfaction. In addition the solution comes with a monitoring and reporting tool and allows guests to pair multiple devices simultaneously to the same TV or one device to multiple TVs. The solution works with any guestroom TV with an HDMI input and can either be integrated with 3rd party interactive TV systems for better user experience or installed on its own, without an interactive TV system.

Mr. Eleftherios Simotas, Director of Products and Services at MCOMS notes: “Casting is the future in in-room technology and the hospitality industry was fast to acknowledge that and adopt it. We had already developed a Casting solution for our HOTstream TV platform and we are excited to be able to offer a standalone solution that can be offered as an independent product and appeal to an even wider audience.”

The solution works with both Apple & Android devices and will be installed in the first properties by the end of 2019.

MCOMS will showcase the latest solutions at International Hotel Technology Forum – Asia Edition 2019, November 5-6 in Singapore and HITEC Dubai 2019, Booth #B01, November 12-13 in Dubai. Stop by our Booth and enjoy a truly immersive hospitality experience.

Vintry & Mercer hotel in London partners with MCOMS and AT&C

Vintry & Mercer hotel in London partners with MCOMS and AT&C 

London, UK, August 9 2019,

MCOMS, an innovative guest-facing solution provider for the hospitality industry and AT&C Professional Systems, a leading company in Audio Visual System Design and Integrations have joined forces to provide Vintry & Mercer with a unique guest-facing solution.

MCOMS and AT&C successfully installed HOTstream TV platform in all 92 rooms, running exclusively on the cloud, eliminating the need to acquire and maintain costly hardware on-premise.

Roberto Pajares, General Manager at Vintry & Mercer hotel notes: ” MCOMS and AT&C provided an advanced Interactive TV solution that managed to capture the mood and identity of Vintry & Mercer. We are positive that with partners like MCOMS and AT&C, we will maximize guest engagement.”

Vintry & Mercer is nestled at the heart of the City, in first-class location at the centre of a turning world. The new-build luxury hotel is running completely on renewable electricity to ensure a minimal effect on the environment. All of the rooms and suites feature elements that celebrate the heritage of the area in a charming mix of old and new.

Via HOTstream TV, Vintry & Mercer is now offering to the guests a huge library of on demand movies with more than 100 titles, a variety of TV channels as well as the full capabilities of HOTstream Interactive platform. In addition an integration was implemented with Sky Select, so as to deliver guests a tailored HD channel line-up.

The hotel also deployed HOTstream Cast powered by Apple TVs in every room for a homely content streaming experience for the guests.  The solution comes with a simple two-step setup paired with an effective and hassle free management and monitoring tool for the staff.

Richard Newman, Co-Owner of AT&C notes: “We are delighted to have partnered with MCOMS to work on this project. Vintry & Mercer is without doubt one of the most iconic new entries in London’s hospitality scene that will definitely leave its mark in the modern hospitality”.

Pantelis Kasimatis, Regional Sales Manager – Europe at MCOMS adds:”Vintry & Mercer is an exciting addition to our client portfolio. Working closely with AT&C team, we delivered a solution that is sophisticated, yet easy-to-use and will satisfy the needs of the modern traveller”.

About Vintry & Mercer:

Vintry & Mercer is nestled at the heart of the City,among the livery halls, guilds and narrow streets that line the banks of the Thames. This is where past and present intersect, where the long traditions of trade and commerce come to life in the contemporary style of the 92 bespoke rooms and suites.

Our inspiration comes from the historic trading guilds ofthe area. Vintry was the centre for London wine merchants; Mercer was for nobletextile sellers who specialised in fine silks and damasks. In the narrow streets near our hotel, this history perseveres. Yet the locale is now adestination for the modern traveller. It’s a place where architectural wonders share the cityscape with global powerhouses, alive with the bustle of commerce and conversation that reflect our first-class location at the centre of a turning world.

About AT&C:

AT&C Ltd was founded by Paul Menton in 1987. Back then,the company specialised in commercial audio visual systems integration,residential audio visual installation and also boasted an impressive number of leading hospitality clients such as the Maybourne Group and One Aldwych.

In 2009, Richard Newman joined in partnership with Paul and together they established the company we know today as AT&C Professional Systems. This successful commercial collaboration has led to many high profile projects and partnerships and now we design, supply and install some of the most innovative and sophisticated audio visual, lighting and environmental control solutions for Europe’s leading hotel, restaurant and retail operators.

About MCOMS:

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship,healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes,smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready for hotel guests.

MCOMS Teams with Volara to Offer Revolutionary Voice Control of Guestroom TVs

MCOMS Teams with Volara to Offer Revolutionary Voice Control of Guestroom TVs 

New York, NY, June 17 2019,

MCOMS, an innovative guest-facing solution provider for the hospitality industry and Volara, the voice hub for the hotel industry, have teamed up to deliver a unique guest experience utilizing the latest in hospitality technology.

This integration partnership combines Volara’s conversation-management software + secure integrations hub with MCOMS in-room entertainment platform to enable guests to intuitively control in-room TVs using voice commands. Through Amazon Echo, Google Assistant, IBM Watson, or SmartBeings Woohoo devices located in their rooms, guests can make voice requests to turn on and off the TV, open the TV guide, or turn the volume up or down. Additional features include channel selection by name or number, and channel up and down navigation.

The Hotel Zetta in San Francisco, a Viceroy Hotels and Resorts property, is the first to go live with MCOMS powered by Volara.

David Berger, CEO of Volara: “We are always pleased to find new partners that share our vision for advance hospitality technology. We had an excellent cooperation with MCOMS during the Hotel Zetta project and today we are creating even more memorable experiences for guests. We look forward to many more deployments with MCOMS soon.”

Costas Sakellariou, CEO of MCOMS adds: “Hospitality is a highly competitive market and technology is key to success. Luxury hotels today more than ever are looking to invest in solutions that deliver unique guest experiences and build a stronger guest engagement. Our integration withVolara’s innovative solution is a fine example of this kind of technology.”

MCOMS will showcase the latest integration with Volara at HITEC Minneapolis 2019, June 18-20. Stop by our Booth #1008 or visit our website to arrange a demo and enjoy a truly immersive hospitality experience. Also visit Volara in Booth #2408.

About Volara:

Volara is THE provider of custom voice-based solutions for the hospitality industry. It’s the only provider of voice-based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon. Volara is also a launch partner of Alexa for Hospitality and Google Assistant Interpreter Mode. Volara’s proprietary software creates a hotel business tool atop the leading smart speakers and natural language processing platforms.

Volara’s proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa devices in the enterprise today and over a million people have used voiced-based solutions powered by Volara.

To learn more about Volara, visit https://volara.io. Contact: David Berger, CEO, db@volara.ai,646-582-6938 Ext. 701.

New York’s iconic The Pierre Hotel installs MCOMS HOTstream

New York’s iconic The Pierre Hotel installs MCOMS HOTstream

New York, NY, June 11 2019,

The iconic The Pierre Hotel, flagship of the Taj has selected MCOMS to design an in-room entertainment system with the latest in hospitality technology. Built in the 1920s, the luxurious five star property, is a landmark on Fifth Avenue in New York City that needs no introduction.

MCOMS was asked to replace the existing guestroom technology solution with HOTstream platform and create a hotel-branded mobile application to pair. The goal was to have a product that has a custom design to reflect the hotel’s unique profile and an easy-to-navigate menu.

The Pierre now offers in all of its 189 guest rooms and suites, a top-notch solution that allows guests to watch a vast variety of channels and movies as well as providing access to hotel services and facilities. Further increasing The Pierre’s offering, MCOMS implemented HOTstream Cast, giving guests the opportunity to stream their own content via Apple TV solution.

Mr Raju Rathod, Director of Information Technology at The Pierre hotel notes: “The greatest challenge for hotels like The Pierre is to provide an immersive guest experience and increase our guest engagement. We chose to partner with MCOMS because of their in-depth knowledge of hospitality technology and ability to design highly customizable solutions that follow our standards.”

Mr. Yogesh Rawal, SVP Sales North America at MCOMS notes: “The Pierre is a truly legendary property and part of the New York’s culture for almost a century now. We could not be prouder to have been selected for this project. We worked closely with the hotel to really understand their needs and designed a solution that would attend to each guest’s every need.”

MCOMS will be attending HITEC Minneapolis 2019. Stop by our Booth #1008 or visit our website to arrange a demo of the HOTstream platform and experience all the latest features.

About The Pierre, A Taj Hotel: 

A New York icon, The Pierre, A Taj Hotel continues to set the standard for timeless elegance and unrivaled hospitality in New York City. Situated on Central Park, The Pierre remains a landmark treasured by visitors and New Yorkers alike since opening in 1930. It is the only AAA Five Diamond and Forbes Five-Star rated property on Manhattan’s Upper East Side. The hotel’s 189 rooms,49 of which are suites, offer classic design with couture touches, abundant natural light, and high ceilings. First‐rate amenities include white‐gloved elevator attendants, a Les Clefs d’Or Concierge team, and a complimentary Jaguar house car.

Exquisite entertaining is synonymous with The Pierre, and its opulent Grand Ballroom,Cotillion Room, and Rotunda continue to host New York’s most unforgettable events, while chic, multi‐functional meeting rooms welcome private gatherings, from intimate closing dinners to annual shareholder meetings. The Pierre’s robust food and beverage program boasts 24‐hour gourmet room service, Traditional Afternoon Tea and craft cocktails at the Two E Bar/Lounge,seasonal fare with outdoor seating at the new signature restaurant, Perrine, and indulgent cuisine in the whimsical Rotunda.

Follow The Pierre on Instagram, Facebook, & Twitter: @thepierreny.  www.thepierreny.com

MCOMS guest-facing solution at the Setai, Miami Beach

MCOMS guest-facing solution at the Setai, Miami Beach

Miami Beach, FL, May 20 2019,

MCOMS, a leading guest-facing solution provider and the luxurious Setai, Miami Beach hotel have teamed up to deliver an in-room entertainment solution that maximizes the ease-of-use and guest engagement.

MCOMS designed and installed a unique cloud-based solution to help clients fully take advantage of the hotels services, facilities and offerings.

Mr. Alex S.Furrer, General Manager of The Setai notes: “Having a high-tech profile is definitely one of our strong selling points. We have partnered with MCOMS, as a market leader in this space, to create the best possible UX for our guests.”

Situated ocean-side in the heart of Miami’s most desirable location in South Beach, The Setai, Miami Beach is an award- winning, international leader in hospitality and the hotel of choice for the sophisticated international traveler.

HOTstream platform brings to the hotel a vast variety of channels and on demand movies as well as access to all concierge services. Guests can now order room service, make a reservation at The Spa, view their bill, share their own content in the in-room TV and many more while discovering The Setai’s  Five-Star service experience.

Mr. Yogi Rawal, VP Sales North America at MCOMS notes “The Setai, Miami Beach is a legendary property and we are honoured to be a part of this project. MCOMS’ s commitment to offering exceptional services will never cease to further as we bring our clients to the next level of hospitality.”

Crystal Cruises set sail with MCOMS for a unique onboard experience

Crystal Cruises set sail with MCOMS for a unique onboard experience

Miami, April 8, 2019

MCOMS, with a proven record of more than 20 years experience in IPTV, VOD, Mobile, Signage technologies and luxury hospitality services, celebrates the collaboration with Crystal Cruises, , the World’s Most Awarded Luxury Cruise Line®.

MCOMS was selected as partner in new interactive technological amenities to provide a highly customizable guest facing cruise solution. Through the alliance that first started in 2017, Crystal Cruises clients in all Ocean and River ships of the legendary Cruise line fleet experience an unrivaled combination of luxury and value.

The collaboration started in 2017 with Crystal Bach, Chrystal Mahler and Crystal Symphony and continued in 2018 with Crystal Ravel, Crystal Debussy and Crystal Serenity. In 2019 Crystal Mozart was added to the list of luxury cruise ships that have deployed MCOMS HOTstream solution.

“We are delighted to provide our guests with an intuitive and mature interactive TV / Signage Solution which has been proven globally in the luxury hospitality sector. MCOMS has been a terrific partner that truly understands luxury and affluent guests,” said John Polimenako, Crystal’s vice president, Information Technology.

In designing  HOTstream Cruise platform, MCOMS developed and used some of the most advanced technology, aiming for a solution that would be functional for both a luxury cruise ship and a five star hotel.

Guests can now relax and recharge in their cabins while ordering room service, making requests and reservations for the ship’s facilities, onboard events and activities. Features also include access to a variety of information on their TVs including onboard folios, presentations, destination info and daily restaurant menus. HOTstream Cruise also offers a vast library of blockbuster films and entertainment and music on Demand as well as live views from the ship and broadcasts of ship lectures.

Mr. Costas Sakellariou, CEO at MCOMS notes: “The Crystal brand has set the standard of excellence and luxury with their attention to detail and gracious hospitality. We couldn’t be more excited by our partnership. Within the last two years of our ongoing collaboration, we installed our custom solution to all six ships of their ocean and river fleet aiming to elevate their guests’ onboard experience and guarantee a personalized vacation for every taste.”

MCOMS will be showcasing the HOTstream solution at Seatrade Cruise Global 2019, at booth 1608, in Miami, on April 9th to 11th. You are welcome to visit us and experience firsthand the amazing results. 

 About Crystal Cruises

Celebrating 27 years of excellence, Crystal Cruises is the World’s Most Awarded Luxury Cruise Line, having earned “World’s Best Cruise Ship” inCondé Nast Traveler’s Reader Choice Awards for 24 years; been voted “World’s Best Large Ship Cruise Line” by Travel +Leisure readers for 20 years; and the “Best Luxury Cruise Line” by travel professional organization Virtuoso for three consecutive years (2014, 2015& 2016).  The readers of Travel + Leisure also voted Crystal River Cruises the “World’s Best River Cruise Line” and Crystal Yacht Expedition Cruises the “World’s Best Small-Ship Cruise Line” in 2017. Crystal is proud to be a platinum partner of the professionals of ASTA.

For more information and Crystal reservations, contact a travel agent, call 888.799.2437, or visit www.crystalcruises.com.Join the hundreds of thousands who follow Crystal Cruises’ Facebook page and @crystalcruises on Twitter and Instagram, and engage in the conversation with #crystalcruises.

MCOMS Cloud TV hospitality solution at The Hari Hotel, London

MCOMS Cloud TV hospitality solution at The Hari Hotel, London 

London, UK, April 3 2019, 

The Hari hotel, of the Harilela Hotels selected MCOMS HOTstream Cloud guest-facing solution for its 85 rooms. This mesmerizing property is situated in the heart of London, offering a unique and exclusive combination of modern luxury and impeccable service.

MCOMS has created a cloud version of HOTstream TV, eliminating the need to acquire and maintain excessive on-premise hardware. Through HOTstream Cloud TV guests at The Hari have access to Hotel interactive services and information, a plethora of TV channels, as well as an extensive catalogue of Video-on-demand movies. MCOMS has also integrated with Sky Brightbox allowing guests to access premium HD channels via MCOMS HOTstream TV Interface.

Ms Tatiana Freitas, Director of Finance and Business Support at The Hari hotel notes: “MCOMS has a long history in designing reliable and high end solutions for the hospitality industry and we knew we could depend on them. Our goal is to continue to differentiate our property in the minds of guests while catering to their desire for personalized entertainment options.”

The Hotel also deployed HOTstream Cast, giving the guest the same content streaming experience they enjoy at home, via a managed Chromecast solution. Through an easy and intuitive two-step procedure, the guests can now connect their device and stream their own content using apps like Netflix, Youtube, etc in a safe environment.

Mr. Pantelis Kasimatis, Regional Sales Manager – Europe at MCOMS notes: “We are thrilled to partner with a landmark of London luxury hospitality. The Hari gave us the opportunity to deploy HOTstream Cloud TV solution and deliver an enhanced, interactive experience that will satisfy the modern traveller while reducing significantly costs for the hotel. HOTstream Cloud TV is now available in all Amazon hubs in Europe and has already been successfully installed in many properties worldwide.

“MCOMS will be showcasing the HOTstream solution at HITEC Europe 2019, at booth 120, in Palma, Mallorca, Spain, on April 9th to 11th. You are welcome to visit us and experience firsthand the amazing results.

About The Hari:

Located on Chesham Place, in the heart of the discreet and quintessentially British neighbourhood of Belgravia, near Knightsbridge.

As the Group’s first-ever brand, The Hari is built around a long heritage of impeccable hospitality bestowed by the Harilela family. A beacon of modern luxury and impeccable service, The Hari strives to create the best guest experience, paying meticulous attention to every detail, no matter how small, and constantly exchanging ideas to better serve our guests and improve our standards.

Beyond providing a perfect night’s stay, we also try to introduce our guests to new ways of appreciating the culture of our city and neighbourhood. We are very proud of our local area and are more than happy to share our insider knowledge of the best places to visit during your stay with us.

This is just the beginning. Bringing together unique concepts and creative collaborations that illuminate the Harilela’s passion for service, The Hari London is the first step of a globetrotting journey that will explore the world. Our next stop will be the launch of our sister hotel in Hong Kong in 2020.

Hotel Zetta spoils guests with HOTstream hospitality suite

Hotel Zetta spoils guests with HOTstream hospitality suite 

San Francisco, CA, January 31 2019

The prestigious Hotel Zetta in San Francisco, part of the Viceroy Urban Retreats Collection, has partnered with MCOMS, a leading guest-facing solution provider to offer a complete cloud-based hospitality solution that will further elevate the guest experience.

Mr. Mark Beevor, General Manager at Hotel Zetta notes: “After reviewing and comparing several other providers, we selected MCOMS due to the capabilities of its platform to meet our requirements and facilitate greater guest engagement.”

MCOMS designed a custom cloud-based solution to help clients fully take advantage of the amenities and hotel services available through HOTstream Interactive platform. Guests now have the opportunity to experience Hotel Zetta’s award-winning services in a paperless and user-friendly way from their in-room TV as well as enjoy a vast variety of channels. The Hotel Zetta also chose to install MCOMS HOTstream Cast solution powered by Chromecast to offer a seamless casting experience that feels like home.

Ideally situated in the bustling heart of SoMa (South of Market Street), adjacent to the Westfield Shopping Centre just steps from Moscone Center, Hotel Zetta is a boutique hotel offering an unique enclave for savvy travelers, culture seekers, and local creatives. Hotel Zetta provides a high level of sophistication and service in a fresh, sustainable, vibrant setting.

Mr. Yogi Rawal, VP Sales North America at MCOMS notes “We are delighted to have partnered with Hotel Zetta.  In the hospitality industry boutique hotels are synonymous with​​ ​tailor made experiences and outstanding quality. Working closely with the exquisite Hotel Zetta gave us the opportunity to showcase our technical expertise and in-depth understanding of the needs of a discerning luxury traveller.”

MCOMS will be showcasing the HOTstream solution at STAY BOUTIQUE LIVE, THE TRIFECTA,  in The Reef @ The Magic Box, Los Angeles, CA on February 12-13. You are welcome to visit us and request a live demo. 

About Hotel Zetta:

In San Francisco, a city of bold contrasts and timeless originals, Hotel Zetta stands out. Ideally situated in the bustling heart of SoMa (South of Market Street),adjacent to the Westfield Shopping Centre just steps from Moscone Center, Hotel Zetta is a boutique hotel offering an unique enclave for savvy travelers,culture seekers, and local creatives. For travelers in search of ultra modern accommodations and dynamic gathering spaces in the cutting-edge neighborhood of Union Square, Hotel Zetta provides a high level of sophistication and service in a fresh, sustainable, vibrant setting. Housed in an elegant neo-classical building, the hotel’s interior design has embraced this classic old-world environment as the counterpoint to a completely modern renovation. The hotel’s clever fusion of past and future will attract discerning travelers from around the globe as well as local innovators from SoMa’s thriving tech, fashion, and art communities.

About Viceroy Hotels & Resorts:

Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each and every guest. Viceroy destinations a resegmented into three distinct portfolio tiers to help travelers find exactly the kind of experience they’re looking for. The Viceroy Icon Collection properties include epic hotels and resorts in Los Cabos, Chicago, Dubai ,Beverly Hills, Riviera Maya, Snowmass, and St. Lucia, with forthcoming openings in Algarve and Panama. The Viceroy Lifestyle Series hotels and resorts are found in attitude-led destinations including New York and Santa Monica, with a forthcoming opening in Serbia. The Viceroy Urban Retreats in San Francisco have an independent spirit and bold, eccentric personalities. Viceroy Hotels & Resorts is a member of the Global Hotel Alliance (GHA) DISCOVERY, a unique loyalty program offering exclusive benefits and experiences to its members at over 500 hotels around the world.

For more information, visit www.viceroyhotelsandresorts.com. Follow Viceroy Hotels &Resorts at www.facebook.com/ViceroyHotelsAndResorts/ and on Instagram and Twitter@viceroyhotels.

Salamander Resort & Spa upgrades the guest experience through HOTstream.

Salamander Resort & Spa upgrades the guest experience through HOTstream.

Middleburg, Virginia November 29, 2018

MCOMS is proud to announce its collaboration with yet another prestigious property, Salamander Resort & Spa in Middleburg Virginia. The hotel has selected the HOTstream Mosaic solution for all its 168 rooms.

Set on 340 acres nestled into the foothills of the Blue Ridge Mountains amid Virginia’s famed horse and wine country, Salamander Resort & Spa is an opulent and homelike destination. In keeping with the country estate design, all 168 rooms and suites are comfortably spacious and include an outdoor patio or balcony.

MCOMS designed an in-room solution that will enhance the guest experience offering a large selection of benefits including hotel services and facilities. The Resort also deploys the HOTstream Cast solution, allowing guests to share their content on the big screen through their personal devices.

Utilizing Apple TV and Miracast, guests can enjoy the same streaming experience that they enjoy at home.

Mr. Yogi Rawal, VP Sales North America at MCOMS notes: “Salamander Resort & Spa is a unique and special property for us. Not only are we thrilled to be partnering with them, we also look forward to providing them and their guests the best in hospitality solutions. Our HOTstream solution was designed to serve the needs of luxury resorts and allows us to enhance the guests’ experience during their stay at Salamander Resort & Spa. By providing the guests to view the amenities offered through TV and their personal devices, each guest will have more time to enjoy all this beautiful resort has to offer.”

About Salamander Resort & Spa

www.salamanderresort.com

Salamander Resort & Spa is a LEED Green Building Certified resort situated in the historic village of Middleburg, VA, on 340 picturesque acres. Located only one hour from Washington, D.C., and just 35 minutes from Washington Dulles International Airport, the resort is designed to respect the architectural traditions of Virginia’s countryside with 168 spacious rooms and suites that blend into their natural environment. Resort Owner Sheila C. Johnson has created a luxurious destination featuring an award-winning 23,000-square-foot spa, Harrimans Virginia Piedmont Grill,the Gold Cup Wine Bar, a dedicated Cooking Studio, a chef-inspired Culinary Garden as well as the adventurous Tree Top Zip Tour. The resort includes a full-service Equestrian Center with unique programming, a 22-stall stable and riding arena. All spa, culinary and equestrian programs are open to the community.

About MCOMS 

www.mcoms.com

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship,healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Cast and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones,tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD,Mobile, Cast and Digital Signage platforms are completely integrated and commerce ready for hotel guests.

The legendary Fairmont Le Montreux Palace allies with MCOMS and Swisscom

The legendary Fairmont Le Montreux allies with MCOMS and Swisscom

Montreux, Switzerland October 18, 2018

MCOMS, a leading guest-facing solution provider for the hospitality industry and Swisscom, Switzerland’s leading telecom provider have joined forces to provide the legendary Fairmont Le Montreux Palace with first class services.

“It is a tremendous privilege and a challenge to be selected by such an esteemed Hotel.” stated Mr. Costas Sakellariou, CEO at MCOMS, “By working alongside with Swisscom, we wanted to fully utilize both our companies’ technical expertise and experience in hospitality to design a unique solution that would be integral to the guest experience.”

“MCOMS and Swisscom designed a complete solution that will allow the Hotel to maximize guest engagement with a blend of luxury and high-end technology.” notes Mr. Luca Bonalumi, Manager Hospitality Services at Swisscom, “We are delighted that Fairmont Le Montreux Palace has selected Swisscom and MCOMS to partner with and we are hoping that this collaboration marks the beginning of a strong alliance.”

Fairmont Le Montreux Palace is situated on the shores of Lake Geneva in Switzerland, overlooking the Alps. In addition to being one of the most prestigious hotels in Switzerland, Fairmont Le Montreux Palace is the largest hotel in the Swiss Riviera, offering a traditional and elegant atmosphere in all its 236 rooms and suites in true Swiss style.

MCOMS and Swisscom completed the installation guaranteeing a smooth and hassle-free transition from the previous system while at 100% occupancy. Among the many features the guests can enjoy at the luxurious Hotel, is an extended catalogue of more than 150 channels, as well as a rich Video on Demand service with all the latest movies. In addition guests can benefit from all the hotel services available including view bill, reservations to the hotel facilities, weather information, promos & welcome messages.

Mr Michael Smithuis, General Manager at Fairmont Le Montreux Palace says: “The combination of these two pioneer companies in the hospitality industry was a key factor in our decision to proceed. We wanted to create a unique and modern bouquet of services with emphasis on quality and I am positive that we have achieved it.”

About MCOMS

MCOMS is a leading guest-facing solution provider for the hospitality, cruise ship, healthcare, transportation and other industries. MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and Signage solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets, laptops and digital signage monitors. MCOMS has regional offices in Europe, North America, Middle East, Africa and Asia-Pacific and a worldwide network of partners.

MCOMS HOTstream delivers digital content, connectivity, and commerce services to hotel guests and travelers on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready for hotel guests

About Swisscom

Swisscom is Switzerland’s leading telecom provider and one of its foremost IT companies, headquartered close to Bern. Outside Switzerland, Swisscom offers broadband internet in Italy with Fastweb.

Swisscom offers mobile communications, fixed networks, internet and digital TV to corporate and residential customers. The company is also one of Switzerland’s largest providers of IT services.

About Fairmont Le Montreux Palace

Fairmont Le Montreux Palace is situated on the shores of Lake Geneva in Switzerland, overlooking the Alps. Built in 1906, this Jewel of Belle-Époque architecture offers a traditional and elegant atmosphere, and personalized and attentive service in true Swiss style. Fairmont Le Montreux Palace is a unique five-star luxury hotel on Lake Geneva; member of Leading Hotels of the World and Swiss Deluxe Hotels.

In addition to being one of the most prestigious hotels in Switzerland, Fairmont Le Montreux Palace is the largest hotels in the Swiss Riviera region. Fairmont Le Montreux Palace offers 236 rooms and suites that are luxuriously furnished, designed with five star standards and amenities and equipped with the latest technology.

MCOMS HOTstream at the tallest hotel in the world

MCOMS HOTstream at the tallest hotel in the world

Dubai, October 2, 2018

MCOMS is thrilled to announce that has completed the installation of the HOTstream suite in the tallest hotel in the world, the luxurious Gevora Hotel in Dubai.

Located in the heart of Dubai in close proximity of Dubai’s main business districts, Gevora Hotel is the perfect address for a business trip or leisure stay. The hotel features 528 rooms, ranging from deluxe rooms to two-bedroom suites. All rooms are appointed to the highest standards and feature an in-built kitchenette, high-speed internet, interactive television and premium amenities to suit the needs of families, long stay guests or guests who simply enjoy feeling at home, away from home.

The Gevora Hotel deployed MCOMS HOTstream Interactive solution to offer guest services and information to the guests and HOTstream IPTV for access to a wide variety of TV channels. The HOTstream solution has already integrated with the hotels PMS system facilitating the hotel staff operations and is especially designed to promote the hotel’s unique branding.

Mr. Jairaj Gorsia, General Manager at Gevora Hotel, notes: “At Gevora Hotel we focus in providing an unforgettable experience for the guests that will not only meet but also surpass their high standards. With MCOMS HOTstream we have been able to bring to our guests the latest in hospitality technology and the result is above and beyond what we expected!”

“We are honored to participate in one of the most important projects in Middle East.” said Costas Sakellariou, CEO at MCOMS “We worked hard to provide a high end solution to Gevora Hotel that will cater to the guests every need and will optimise hotel operations through cutting edge hospitality technology.”

About Gevora Hotel

Gevora Hotel is a 4-star luxurious hotel located on the iconic Sheikh Zayed Road in Dubai, United Arab Emirates. With a height of 356 meters (1,167.98 feet), Gevora Hotel broke the Guinness World Record on February 9^th, 2018 to achieve the “World’s Tallest Hotel” status. It features 528 guest rooms and suites, 5 restaurants offering international and local cuisine; namely, Le Veyron, Gevora Kitchen, Level Twelve, Overview Pool Lounge and Highest Views Restaurant & Lounge. The main pool deck with pool, jacuzzi, baby pool and state-of-the-art Health Club with fully equipped gym, steam room and sauna are situated on the 12^th floor . Gevora Hotel redefines livable luxury and hospitality.

MCOMS breaks record for second consecutive year

MCOMS breaks record for second consecutive year

Houston, TX, June 7, 2018.

MCOMS (www.mcoms.com) breaks all records this year with the addition of new HOTstream installations in North America, Europe, Middle East, Africa and Asia Pacific for 2018.

With a strong presence overseas, MCOMS HOTstream solution was selected by the following properties in alphabetical order: Crowne Plaza Al Minhal, Saudi Arabia – Fairmont Le Montreux Palace, Switzerland – Gevora Hotel, Dubai – Grand Hyatt Athens, Greece – Holiday Inn Dubai Festival City, Dubai – Intercontinental Riyadh, Saudi Arabia – Jumeirah Al Seef, Dubai – Jumeirah Bali, Bali – Jumeirah Creekside, Dubai – Jumeirah Etihad Towers, Abu Dhabi – Jumeirah Zabeel House Al Seef, Dubai – Jumeirah Zabeel House Mini, Dubai – Kempinski Residences and Suites, Doha – King Khaled Hotel, Saudi Arabia – Nana Princess, Crete Greece – Staybridge Doha, Qatar – Millennium Al Adel Tower, Saudi Arabia – Parklane, Limassol Cyprus – Queen Elizabeth 2, Dubai – Shaza Hotel Makkah, Saudi Arabia – Shaza Hotel, Qatar – Shaza Hotel Riyadh, Saudi Arabia – Vintry & Mercer, London UK.

In North America, MCOMS has added the below luxury properties in its portfolio: Cirq Hotel, Hollywood Circle, Florida – Freehand New York, NY – Gale South Beach, Miami – Kaskades South Beach, Miami – Nomad NY, New York – Nomad LA, Los Angeles – Salamander Resort and Spa, Middleburg Virginia – The Setai, Miami Beach – The Tides South Beach, Miami and Viceroy Zetta, San Francisco.

MCOMS has partnered with prestigious Crystal Cruises and designed a simple, sophisticated and seaworthy solution for cruise ships. Crystal Bach, Crystal Mahler, Crystal Debussy, Crystal Ravel, Crystal Mozart and Crystal Symphony are the first to benefit from the MCOMS HOTstream solution.

The full range of MCOMS HOTstream solutions, including our new HOTstream Cast solution, our OMS management tool, OTT technology, Mobile solution, and our latest, IPTV, VOD and Digital Signage applications will be available for demos during HITEC Houston, from June 19th to 21st.

We look forward to seeing you in our Booth 2407.

The Berkeley Shore hotel partners with MCOMS.

The Berkeley Shore hotel partners with MCOMS.

Miami, FL, April 30, 2018

MCOM Media Communications (MCOMS) and the luxurious newly renovated Berkeley Shore hotel in Miami have partnered to provide a best-of-class guest facing solution to all 96 guestrooms.

Berkeley Shore is located on the famous Collins Avenue, right in the heart of South Beach. This historic building has received a multimillion-dollar renovation and now features a brand new adjacent tower with higher views alongside its original Art Deco design. The Berkeley’s prime location and brand new amenities offer guests an unforgettable hotel experience.

The Berkeley Shore hotel has chosen to install the HOTstream Cloud TV and VOD solution, where everything runs on Amazon WS. Through HOTstream Cloud the hotel has the full suite of MCOMS HOTstream, including a vast variety of Free-to-Guest channels and Hollywood video on demand movies.

In parallel the guests have access to Interactive TV services, including hotel services such as view bill, reservations, express check out and hotel messages, hotel facilities information, news, weather reports, travel guides, bookings and reservations. The new system successfully combines many hotel technologies into a simpler, faster and more direct guest service.

“We had set a high bar for our partners to ensure our guests satisfaction and a premium level of services. We are happy to say that we have found it in working with MCOMS.” said Mr. Al Acuna, General Manager at Berkeley.

“MCOMS is honored to have partnered with one of the most iconic properties in Miami. Berkeley and MCOMS worked together to design a custom solution that would embody the hotel’s vision and the latest in hospitality technology.” said Mr. Yogi Rawal, VP Sales North America.

Samsung’s TIZEN platform fully integrated into MCOMS HOTstream solution

Samsung’s TIZEN platform fully integrated into MCOMS HOTstream solution

Amsterdam, April 3, 2018

MCOM Media Communications proudly announces the integration of MCOMS HOTstream solution with Samsung’s new Tizen platform. The integration is the result of many years of close collaboration between the two companies, to deliver best-in-class performance and high quality solutions for the hospitality industry.

Samsung’s Tizen platform provides new functionality, delivering enhanced graphics, improved stability and an improved user interface, creating a more desirable Smart TV user experience. Tizen has also been configured to support various devices guaranteeing much more flexibility.

MCOMS R&D team has already completed the porting of Samsung’s cross-architecture open source software to all HOTstream solutions including Casting, Signage, VOD and IPTV solutions to ensure a very robust integration that will maximize the benefits for both the guests and the hotel and will take advantage of the full range of tools, bringing together a unique hospitality experience.

Mr. Kostas Kontogiorgis, CTO at MCOMS says: “Our partnership with Samsung counts many years and we are committed in exploring all the latest industry technology advancements and incorporating them to our solution. By expanding MCOMS HOTstream solution to also support Samsung’s TIZEN software, we increase our flexibility, offering a top-notch technology solution to our clients.”

Ms Seba Yacoub, Senior Technologist Manager at Samsung Electronics notes: “We worked closely with MCOMS’s R&D team to identify the current needs of hoteliers and maximize the benefits of this integration. We were impressed at how quickly the MCOMS R&D team was able to complete the integration, displaying remarkable Samsung HTV TIZEN efficiency.”

MCOMS will be showcasing the HOTstream solution at HITEC Amsterdam 2018, at booth 140, in Amsterdam RAI, on April 12th and 13th. You are welcome to visit us and experience firsthand the amazing results.

About Samsung Electronics Co., Ltd.

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI, foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at http://news.samsung.com.

Crystal partners with MCOMS to deliver a unique onboard experience

Crystal partners with MCOMS to deliver a unique onboard experience

Miami, February 27, 2018

MCOM Media Communications (MCOMS) proudly announces a partnership with Crystal, one of the leading companies in the cruise industry, to offer a unique onboard experience to guests.

MCOMS with a proven record of more than 20 years experience in IPTV, VOD, Mobile, Signage technologies and luxury hospitality services has developed a highly customizable guest facing cruise solution, offering an unrivaled combination of luxury and value.

Crystal has redefined luxury travel over the last 27 years and is the World’s Most Awarded Luxury Cruise Line. Their attention to detail and gracious hospitality defines their reputation for excellence. Crystal Bach, Chrystal Mahler and Crystal Symphony are the first cruise ships that have already benefited from the MCOMS HOTstream solution. This partnership will be extended to three more vessels in 2018.

“We’re thrilled to partner with Crystal,” said Costas Sakellariou, CEO of MCOMS. “Extending our HOTstream portfolio with a simple, sophisticated and seaworthy solution, exclusively designed to cater to the needs of cruise ships is key to delivering top-notch technology and elegance to guests and a future proof investment for the cruise lines.”

Guests can now relax and recharge in their cabins while ordering room service, making requests and reservations for the ship’s facilities, onboard events and activities. Exclusive features of the MCOMS HOTstream TV platform include concierge services, itinerary and weather info, activity schedules, messages, crew and floor plans management, and many more that elevate the experience and guarantee a personalized vacation.

Guests can also indulge in a vast selection of Movies and Music on Demand as well as live Free-to-Guests channels. HOTstream allows the recording of popular programming on Free to Guest channels, making them available through the on demand content. In addition it allows the management and distribution of all onboard live or on demand content, from the live camera feeds to the onboard live events and promotional videos.

“It is our continued goal to offer our guests the most streamlined selection of choices and convenience at all points in their onboard experience,” notes John Polimenakos, vice president of information technology for Crystal. “The HOTstream system is an extremely dynamic and efficient way for us to enhance the technological experience for our guests.”

Through MCOMS HOTstream Signage solution available on all public displays and touch screens, the crew has a powerful informational and promotional tool featuring many different templates for way finding, itinerary and weather information for every destination, live broadcast of channels, onboard cameras and events, activity and tours schedules and more.

MCOMS HOTstream solution is deployed on cabin smart TVs, mirror TVs with set top boxes, public smart monitors and touch screens. In addition MCOMS has integrated with several third party cruise systems, including but not limited to Shipboard Property Management system, Request Management system, Public Announcement and Emergency Systems, Weather and Itinerary Management System, a 3rd party Mobile app and an Onboard Live Camera streaming system upgrading the level of services.

MCOM Media Communications will be showcasing the MCOMS HOTstream solution at Seatrade Cruise Global 2018, at booth L3- 333, in Fort Lauderdale, Florida, on March 6th to 8th. You are welcome to visit us and experience firsthand the amazing results.

MCOMS HOTstream chosen by the Kempinski Hotel, Riga

MCOMS HOTstream chosen by the Kempinski Hotel,Riga

Riga, Latvia, January 23 2018, 

The Grand Hotel Kempinski Riga, Latvia’s first five-star luxury Kempinski Hotel, has recruited MCOMS to offer the latest in in-room entertainment technology for their clientele.

MCOM Media Communications has already installed the HOTstream Interactive TV, VOD and Screen Mirroring solutions to all 141 hotel rooms and suites.  Guests can now enjoy a vast variety of more than 100 video on demand movies and channels covering an equally vast variety of genres. MCOMS HOTstream is connected with the PMS interface allowing guests to peruse hotel services and make requests all in a multilingual and user-friendly environment.

With the famous Latvian National Opera House by its side and the Old Town, a UNESCO World Heritage Site, at its feet, the hotel presents a whole new level of comfort and elegance to both city guests and locals. Grand Hotel Kempinski Riga features 141 first-class rooms and suites, two restaurants and two bars, six spacious meeting rooms, including the Grand Ballroom, a world-class SPA and wellness facility. Breathtaking panoramic views of the capital, refined service and a rich cultural experience await guests from around the globe.

Mr. Istvan Kovacs, General Manager at Grand Hotel Kempinski Riga says: “MCOMS has a record of successful deployments in luxury five star hotels and was proven the right fit for incorporating high-end hospitality technology to our guestrooms. We are confident that MCOMS HOTStream solution will be a significant asset to the Grand Hotel Kempinski Riga guest experience. ”

Costas Sakellariou, MCOMS CEO said: “We welcome the opportunity to work with yet another exceptional Kempinski hotel. Having already deployed our solution in Kempinski properties around the world, we had a better understanding of the unique luxury profile and exceptionally high standards that the brand represents. We are pleased to have a luxury hotel of this caliber in our portfolio.”

 About Grand Hotel Kempinski Riga

Originally built in the 19th century, Grand Hotel Kempinski Riga is situated in the heart of the Latvian capital. Just opposite the National Opera House and by the entrance to the town’s historic centre, the main tourist attractions are within walking distance. Discover the finest collection of 141 luxury rooms and suites along with an all-day-dining and a rooftop restaurant, a bar and a cigar lounge. Organise your event at our ballroom with natural daylight or arrange your business meeting in one of the five meeting rooms. Indulge in Kempinski The Spa, featuring six treatment rooms, a swimming pool and a health club with fitness centre.

https://www.kempinski.com/en/riga/grand-hotel-kempinski-riga/