Author Archives: mcom

MCOM presents HOTstream 6.0 at The Hotel Show

MCOM Media Communications presents HOTstream 6.0 at The Hotel Show, Dubai

Dubai, September 12 2016.
MCOM Media Communications (www.mcoms.com) has released HOTstream 6.0, a new guest facing solution with next-generation customizable user interfaces available for any screen.

HOTstream 6.0 was designed to respond to the fast growing expectations and needs of the modern traveler allowing the hotelier to offer quality and revolutionary services. The new hospitality platform comes with industry’s most wanted features in IPTV, screen casting, OTT apps, Mobile FTG TV and VOD and is open to 3rd party integrations.

Among the key new features of HOTstream 6.0. new UX technology, is that it enables dynamically generated user interfaces that mix menu options with products and promos that are consistent for any screen size or orientation and a screen casting or mirroring service that allows guests to stream and watch content from their devices on the TV. HOTstream 6.0 new features also include RCU on the mobile, shared TV and mobile favorites, EPG and movie guides, Mobile TV and OTT services, as well as a web-based OMS tool kit.

MCOM will present HOTstream 6.0 for the first time in the EMEA area, at The Hotel Show in Dubai, from 17-19 September.

For more information on HOTstream 6.0 please visit our website www.mcoms.com

MCOM HOTstream selected by the luxury Jumeirah Zabeel Saray hotel in Dubai

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MCOM HOTstream selected by the luxury Jumeirah Zabeel Saray hotel in Dubai

Dubai, June 16 2016, 

The luxury Jumeirah Zabeel Saray hotel, member of the prestigious Jumeirah Hotels & Resorts group has partnered with MCOM to enhance their guest experience with HOTstream premium hospitality technology solution.

Inspired by the imperial palaces of the Ottoman era, Jumeirah Zabeel Saray is a five-star luxury hotel that does absolutely everything in superb style. From its exclusive location on the west crescent of the iconic Palm Jumeirah to the truly spectacular lobby entrance, every detail inspires awe and delight.  The resort is made up of 379 elegant guest rooms, with 26 lavish suites and 38 Royal Residences offering stunning ocean views.

MCOM Media Communications was asked to replace the previous IP system and install a new TV guest entertainment system and FTG services in all 405 rooms and villas. The HOTstream IPTV solution offers an unrivalled range of FTG HD TV channels, including many innovative new features like IPTV provisioning for the public areas to show channels in top quality, a brand new IPTV headend as well as live TV channel viewing on the guest mobile devices using adaptive stream technologies.

The HOTstream IPTV and OTT solutions are paired with a hotel branded mobile application, with powerful customization capabilities, a valuable promotional and communication tool for the hotel, enabling it to promote its brand and services directly to guests through their own mobile devices.

“We were looking for a product that was stable, easy to implement and would add value to our guest experience, above all a partner that shared our passion for service and excellence. MCOM seemed like the obvious choice.” said Mr. Neil Menezes Vice President Infrastructure and Operations, Jumeirah Group.

Mr. Costas Sakellariou, CEO at MCOM, notes “We are delighted to have worked with Jumeirah Group for this project. Our goal was to help shape a unique customer experience through the use of new technology. MCOM has managed to design and deliver a 100% customized and hotel branded solution that meets the exclusive needs of a high profile hotel like Jumeirah Zabeel Saray”.

 

About Jumeirah Zabeel Saray:

Inspired by the imperial palaces of the Ottoman era, Jumeirah Zabeel Saray is a five-star luxury hotel that does absolutely everything in superb style. From its exclusive location on the west crescent of the iconic Palm Jumeirah to the truly spectacular lobby entrance, every detail inspires awe and delight.

The resort is made up of 379 elegant guest rooms, with 26 lavish suites and 38 Royal Residences offering stunning ocean views. Lose yourself in the outdoor infinity pool overlooking the Arabian Gulf. Discover a whole new way of dining at the magnificent Music Hall. And explore a world of treatments at the palatial Talise Ottoman Spa, home to 42 treatment rooms, eight hydrotherapy rooms, steam rooms, saunas, snow rooms and three Turkish hammams. However you spend your time here, every moment is a pleasure.

 

 About Jumeirah Hotels & Resorts:

Jumeirah Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards. The company was founded in 1997 with the aim to become a hospitality industry leader through establishing a world class portfolio of luxury hotels and resorts. Building on this success, in 2004 Jumeirah Group became a member of Dubai Holding – a collection of leading Dubai-based businesses and projects – in line with a new phase of growth and development for the Group.

MCOM at HITEC 2016, New Orleans

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MCOM at HITEC 2016, New Orleans

New Orleans, June 10, 2016

MCOM Media Communications a leading IPTV and Guest Facing Solution Provider to the Hospitality Industry, would like to invite you to HITEC 2016 in New Orleans.

Come visit our booth #1651 to experience the latest in IPTV, VOD, Mobile, and Digital Signage Solutions for your Hotels.  See for yourself why MCOM has become one of the leaders in the Industry worldwide!

This year we have redesigned the MCOM booth to accommodate more meetings and to showcase our new revolutionary HOTstream 6.0 platform and its cutting edge design and possibilities. MCOM will also be sharing all the latest features like: new OMS management tool, live demo of our multiple integrations with hotel systems, as well as our offerings in Screen Sharing and OTT technology.

MCOM will be available for private appointments so please be sure to reach out as soon as possible so we can ensure you the time you need to experience our HOTstream Solution.

Just for stopping by our booth you will get an opportunity to win one of our giveaways.

MCOM Director, Product Management, Eleftherios Simotas will also be giving a presentation on Next Generation Guest Facing Technologies: an overview of the emerging technologies on Wednesday, Thursday, June 23, at 12:00 PM as part of the HITEC Tech Talks in Booth #151.

Please visit our website, www.mcoms.com to see all of our products and get any additional information you may need.

We all look forward to seeing you in New Orleans.

MCOM joins forces with Honeywell

 NewRecord

MCOM Media Communications joins forces with Honeywell

New York, May 24, 2016
MCOM Media Communications, one of the leading technology companies in hospitality, is working with Honeywell, a leader in building automation with energy-saving solutions, to enable the hotel guests to access Honeywell’s INNCOM Room Controls on the HOTstream TV and Mobile Guest Entertainment solutions.

MCOM has integrated with INNCOM to ensure that guests will have access to all key features during their stay. As a result, both guests and hoteliers benefit from controlling in-room temperature, lighting, do-not-disturb indications, drape positioning, fan speed and many more features. HOTstream integrates seamlessly with the INNCOM network to maximize efficiency and meet the needs of all property types, delivering a memorable guest experience.

“MCOM is working with Honeywell to create an innovative solution that will meet the needs of the modern traveller with state-of-the-art technology. I am confident that our alliance with MCOM will further reinforce our leadership in guestroom control systems for the hospitality industry.” said Tom Woodruff, General Manager for Honeywell.

Mr. Costas Sakellariou, CEO at MCOM said: “Working together with Honeywell has let us further enhance HOTstream hospitality suite, allowing us to deliver premium hospitality services and increase satisfaction for the guests”.

Marsa Malaz Kempinski, The Pearl – Doha selected HOTstream

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Marsa Malaz Kempinski, The Pearl – Doha selected MCOM HOTstream TV, OTT and mobile application

Doha, September 21 2015

Marsa Malaz Kempinski, The Pearl – Doha selected the full range of MCOM HOTstream hospitality services to provide guests with a premium in-room and mobile entertainment experience. The exclusive 5 star Marsa Malaz Kempinski is offering a wide range of hotel services, information and content through any screen available at the hotel, creating a unique and personalized experience for every guest.

 

Marsa Malaz Kempinski, The Pearl – Doha is located at The Pearl-Qatar, the recognizable man-made island off the coast of Doha. The Marsa Malaz Kempinski showcases the finest European architecture, blended with traditional Arabian elements in all of its 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites. Each accommodation provides the latest technology, along with service from your private butler catering to your every need, 24 hours a day.

HOTstream Smart TV solution makes full use of the newly acquired Hotel Smart LED TVs allowing the hotel to deliver cost-effective and technology leading in-room entertainment and TV channel viewing. In parallel, with the latest IPTV technology offered by MCOM HOTstream, guests can enjoy live a wide range of FTG channels in HD quality in room TVs as well as on their mobile devices anywhere in the hotel.

Driven by the luxury profile of the hotel, MCOM designed a tailor-made HOTstream Mobile app, which guests can use in their personal smartphones or tablets before, during and after their stay to benefit from all the features and services available. Large screens in the lobby area and conference rooms offer hotel and area information and unlimited number of hotel branded promotions through the dedicated area on any guest device or in-room TV.

As Mr. Wissam Suleiman, General Manager, Marsa Malaz Kempinski, explains “We have worked closely with MCOM Media Communications to offer an advanced-technology solution to our guests and meet their exclusive needs. Making the most out of the features offered on the MCOM HOTstream solution will allow us to further enhance the guest experience and establish stronger communication with our guests.”

About Marsa Malaz Kempinski, The Pearl – Doha
The newly opened Marsa Malaz Kempinski showcases the finest European architecture, blended with traditional Arabien elements in all of it 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites. Each accommodation provides the latest technology, along with service from your private butler catering to your every need, 24 hours a day.
Marsa Malaz Kempinski is located at The Pearl-Qatar, the recognizable man-made island off the coast of Doha. The hotel is just a step away from numerous entertainment and dining options at Porto Arabia and Medina Centrale districts of The Pearl, and a 10-minute drive from the central business district of West Bay. The new Hamad International Airport is 29km/30 mins away.

MCOM HOTstream at the Hotel Show 2015, Dubai

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MCOM HOTstream at the Hotel Show 2015, Dubai

Dubai, September 16 2015

MCOM Media Communications, a leading IPTV and In Room Technology Provider, invites you to The Hotel Show 2015 in Dubai, UAE.

Come visit our booth 8D321 to experience the latest in IPTV, OTT, VOD, Mobile, and Digital Signage Solutions for your Hotels.You will get the chance to see the latest in Screen Sharing and OTT technology from your own devices and experience what your guests are demanding during their travels.Witness how simple and easy it is to use MCOM HOTstream services and request a live demo.

At the Hotel Show MCOM will present live for the first time its latest state-of-the-art solution, the HOTstream Cloud which is based on Microsoft Azure.

MCOM will be available for private appointments as needed. Please be sure to reach out as soon as possible so we can ensure you the time you need to experience our Latest HOTstream Solution. You can schedule your appointment by going to our link provided here, to ensure that we have blocked off your time.

Please visit our website, www.mcoms.com to see all of our products and get any additional information you may need.

We all look forward to seeing you in Dubai next week.